Whitney Etchison

*** ****** ****** **** ****** TX 75115

817-***-****

acejjf@r.postjobfree.com

Career Objectives

Seeking a challenging position that will sharpen my skills to higher level of

responsibility; while providing great customer service and knowledge of the job.

Summary of Qualifications I am a motivated people person who loves dealing

with new people everyday. I have the ability to turn any situation into the best situation.

Experience

February 22, 2014-March 28, 2014 Prologistixs Grand Prairie TX Collections

Working for a temporary agency; Responsible for collections of outstanding accounts

receivable dollars from the existing client base making outbound collection calls in a

professional manner while keeping and improving customer relations.

September 2, 2013 – 01/03/2014 Connextions Irving, TX Benefit Advisor

Helping people understand their nuances to select the best options for their Medicare

plans; Enrolling members in their 2014 Medicare and prescription drug plans; giving

them information on which plans fits their needs, prescriptions that’s covered under the

plans, as well as co pays, and out of pocket fee’s.

November 18, 2013- February 2014 Randstad Staffing Addison TX

Working for a temporary agency for vendors such as Montronics doing data entry for and

alarm company and State Farm processing catastrophe insurance claims.

JULY 25, 2013 –January 25, 2014 TOYS R US Cedar Hill, TX Customer Service

Associate/Cashier

Returning and exchanging items brought back by customers. Answering inquires on

products sold in the store, Baby registry sometimes serving s a cashier.

October 16, 2011 -December 21, 2011 ACS Solutions Arlington TX Customer Service

Personnel

Telephone banker for Union Bank based out of California; providing basic banking

information, assistance with bill payments, and ensuring our customers are happy with

the services we provided.

Jun 06, 2009 –April 05,2010 Precious Moments LC -Dallas, Texas Administrative

Assistant

Greeting parents walking in the child care facility, keeping track of inventory as well as

children's records, assisting with all aspects of directory storage managing of assets and

supplies, submitting invoices scheduling and coordinating meetings, interviews, events

and other similar activities sending out and receiving mail and packages preparing

presentation computer software sending faxes, managing files research, performing

multifaceted general office support. Processing payroll through in house computerized

systems calculating time cards wages and deductions.

May 22, 2009 –December 27, 2012 Wal-Mart –Dallas/Hillsboro, Texas Cashier

Providing a people friendly environment and the knowledge of our products while

ringing up customers on the POS system sometimes making bill payments and adding

money to pre paid debit accounts.

Aug 18, 2007 -Aug 19, 2008 Aegis Communications -Irving, Texas Customer Service

Representative

Providing elderly members information on their insurance such as the different policies,

references for physicians and clinics, pharmacies, medication look-ups, and taking

payments.

Education

BILL J PRIEST -Dallas TX

Education Level-High SchoolDiploma/GED

Major: English & Math GPA: 3.5

Graduated: Yes

Training Apr 20, 2010 -June 24, 2011

Sanford Brown

Learning medical law and ethics, phlebotomy, EKG’s, all the initial details that will assist

in saving peoples lives.

Status: Completed

Occupational License or Certification

Medical Assistant Certificate

Texas Alcohol & Beverage Commission

Dallas, Texas TABC Permit Certification Issued: Jul 20, 2010 Expires: Jul 19, 2014

Class C -Standard Driver's License

Occupational Experience

Answers telephone, responds to requests, delivers messages, and runs errands.

Communicates with customers, employees, and other individuals to disseminate or

explain information. .

Compiles, copies, sorts, and files records of office activities, business transactions, and

other activities.

Completes and mails bills, contracts, policies, invoices, or checks.

Completes work schedules and arranging appointments for staff and students.

Computes, records, and proofreads data and other information Operates office machines,

completes records and reports stuffs envelopes and addresses, stamps, sorts, and

Distributes mail, packages and other materials. Transcribes dictation and composes and

types letters and other correspondence.

Collects, counts, and disburses money, completes banking transactions, and processes

payroll. Calculates wages and deductions according to inputted data; prints pre-

processing reports to double-check the payroll; generates direct deposit file and sends it

to the bank; and prints paychecks and pay stubs.

Send payroll tax files to the outside tax company for processing, or forwarding payroll

tax reports to the accounting/finance department

Resolves client-billing problems and rescues a

counts receivable delinquency, applying good customer service in a timely manner.

Collect customer payments in accordance with payment due date

Faxes documents to accounts and follow up.

Reference s

DELORIA YOUNG 214-***-****

DARYL FOSTER 214-***-****

Contact this candidate