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Manager Medical Technologist

Location:
Deptford Township, NJ
Posted:
June 12, 2014

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Resume:

** ***** *****, ******, ** 08051856-***-****(acejii@r.postjobfree.com

Lisa A. Green

Professional Summary

Dynamic and results-driven senior manager healthcare professional.

Self-motivated, excellent communicator effective in the management of

critical projects and relationships. Strives to optimize operations, reduce

costs and improve internal and external service quality.

Experience

Feb 2008 - March American Red Cross Philadelphia, PA

2013 National Testing Lab

Production Manager

Managed a cross-functional team of over thirty medical technicians &

technologists, lead technicians and supervisors in a high-complexity,

deadline driven, testing environment at the only National Testing Lab (NTL)

within the U.S. Northeast; accessible to staff onsite and remotely 24/7.

Identified and resolved testing and/or equipment (including Galileo, BC PK

7300, Siemens Advia) problems to ensure safe and accurate quality results

are reported to our stakeholders.

Directed and controlled the day-to-day operations of the laboratory while

operating in a state of control.

Served as a SME (subject matter expert) and collaborated with Problem

Management Dept. to investigate deviations by determining root causes and

implementing corrective action(s).

Assisted Director of Client Services in the management and reduction of

reagent waste.

Process Committee Council member that guaranteed that all 5 NTL's functioned

in a uniform capacity.

Sept 2007 - Feb Immucor Norcross, GA

2008

Project Lead, National Accounts

Led project meetings with Sales/Marketing/Tech Support/Application Support.

Coordinated pre-planning activities of site Operational Qualifications' (OQ)

and Go Live dates with national accounts and multi-site facilities.

Served as Immucor Application Support point of contact for the American Red

Cross.

Escalated critical issues to appropriate departments for resolution and

provided necessary follow up.

Attended site OQ's and "Go Lives", identified/interpreted ad hoc critical

issues and escalated necessary issues to the appropriate departments for

resolution.

Managed projects' scheduling, timelines, milestones, and provided updates to

changes that may have occurred.

Oct. 1990 - Sept. American Red Cross National Philadelphia, PA

2007 Testing Lab

Lab Supervisor - Sept. 1998 - Sept. 2007

Provided supervision, guidance, and workflow to 15 - 40 staff during

production hours.

Reviewed test runs, maintenance, QC, calibrations, and proficiency testing.

Identified/resolved testing and equipment problems and errors.

Validations and implementations of equipment.

Accessible to staff during test performance to provide on-site and remote

guidance.

Process Council Committee member, 2004-2007.

Instructor - Sept. 1994 - Sept. 1998

Administered/monitored training progress of staff, and assured completion

and maintenance of staff training records.

Staff Educator - Sept. 1991 - Sept. 1994

Developed and administered Assay training procedures/training modules,

present workshops/ classes

Assured departmental activities were performed in compliance with the

American Red Cross BSDs, state, and federal regulations (CFRs, GMPs, and

local RSPs).

Medical Technologist - Oct. 1990 - Sept. 1991

Assays: Antibody Screening and Identification, CMV test (latex and EIA

methodology), RPR Testing, Hemoglobin S Screening, Antigen Typing, ABO/Rh

Testing and Resolutions

June 1990 - Sept. Cooper Hospital Camden, NJ

1992

Medical Technologist

Assays: Immunology and Serology Lab, Microbiology Lab, Blood bank - ABO /Rh

testing, crossmatching, prenatal samples, washing red blood cells, irradiate

red blood cells and platelets, pool platelets, and fresh frozen plasma.

Education

Jan. 1984 - May Rutgers, The State University of Camden, NJ

1990 New Jersey

Bachelor of Arts, Biology

June 1989 - May Cooper Hospital School of Medical Camden, NJ

1990 Technology

Medical Technologist Certificate

Awards/Honors

The American Red Cross Tiffany Award for Employee Excellence - Management

2001

National Testing Laboratory Compliance Representative 2008 - 2013

National Testing Laboratory Diversity Representative 2009 - 2012

Applications Knowledge

DMS, Class/400, Sunquest, Surround, Microsoft Excel, PowerPoint, and Word

References

References are available on request.



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