JEFF T. HORNE

805-***-****

acejgd@r.postjobfree.com 5537 Rainier St. Ventura CA 93003

PROFILE

Experienced Leader building value driven business cultures. Extensive background in multi-unit

management, cost analysis/control and the redesign of production and service processes. A

results driven operator demonstrating development of individuals in pursuit of goal achievement

through well directed planning, execution and Teamwork.

EXPERIENCE

CHUY’S MESQUITE BROILER, INC., Simi Valley CA 1993-current

Managing Partner – Operations Consultant

Start-up chain of “quick serve, full bar” restaurants with annual revenue of 1.2 million. /unit.

- Polished and implemented plan for growth and expansion from 3 to 33 locations.

- Increased liquor sales to as high as 50% @ a 17% cost allowing further flexibility with

food item pricing while protecting profitability.

- Increased unit profitability 3% by implementing program requiring fewer Staff, more rapid

service and increased revenue.

HALLOWEEN CITY Contract Project 2010-2012

Regional Manager/Area Director

- Directed opening activities for temporary Halloween Supply Stores in previously

undeveloped States of California and Nevada (35 Units).

- Property selection, real estate negotiations, hiring and direction of six person District

Manager Team, Management recruitment and hiring, store build out, merchandising, full

daily operations and P&L performance responsibility.

SUBWAY Marwaha Group Development Agents, Woodland Hills CA. 2008-2010

Operations and Growth Coordinator

- Insure Brand growth and Franchisee compliance with Subway Operational Standards

- Location research and site development.

- Franchisee relations / Franchisee Training /Operational Presentations.

- Marwaha Group awarded “Best Development Agent” North America/Canada.

VICORP INC. Bakers Square / Village Inn Restaurants, Denver CO. 2001-2008

A national restaurant company, two concepts, 450 locations both corporate and franchise.

Regional Manager

- Responsible for representation and profitability for twelve to sixteen Casual, Full Service

Bakers Square Restaurants in Southern CA.

- “Regional Manager of the Year 2007”.

- Direct responsibility for three new openings and seven re-models in eight years.

- Top honors for consistent Operational and Brand Presentation performance.

CHECK INTO CASH, INC., Cleveland TN 1998-2001

Payday advance organization operating in 15 states with revenues over $170 million annually.

Regional Operations Manager

- Director of Operations of 63 locations. 6 Direct District Manager Reports.

- Increased average revenue per location by 37%.

- Instilled a culture that values exceptional service, quality and professionalism.

- Co-authored management training programs.

- Coordinated implementation and improvement of unit security measures.

District Manager

- Managed operations of 16 locations.

- Consistent overall performance results leader in the Western Region.

- Orchestrated openings ten new locations.

HAMBURGER HAMLET RESTAURANTS, INC., Contract Project 1995-1998

A 50 year old restaurant company, generating revenue of $77 million from 35 locations. Joined management

team to transition company through Chapter 11 proceedings and to re-establish Nation Wide chain as viable

enterprise. Successful re-sale in 1997.

Director of National Purchasing

- Performed analysis of product quality and cost issues.

- Redefined product standards and negotiated new pricing structure with all distributors.

- Researched improper product billings and generated over $1 million in refunds.

- Reduced $30 million annual product costs by 4.3%.

Director of Food and Beverage

- Developed new products and updated/upgraded existing products.

- Implemented quality, service and productivity standards.

- Introduced and implemented nationwide kitchen training program.

Regional Director of Operations

- Restructured operational groups.

- Initiated actions to revitalize 14 units (image, operations, and personnel).

GOLD COAST CANTEEN, Oxnard CA 1990-1993

Provider of on-site Business Dining facilities to clients such as Raytheon, Litton, Delco, P&G, with $55 million

in annual sales.

Food Service Director

- Provide food service direction to include corporate dinning, cafeteria, kiosk “grab and go”,

full campus catering and vending.

- Redesigned operational processes in 15 locations

- Led sales force to acquisition of three new major accounts.

- Increased catering sales by 35%.

CHART HOUSE RESTAURANTS, INC., Solana Beach CA 1975-1990

Upscale restaurant chain with 70 locations and annual sales of $200 million.

Regional Operations Director

- Oversaw operations of 7 to 9 locations (35 managers and staff of 315).

- Directed facility preparation and hiring for seventeen new locations (acted as Director of

Training at these unit openings).

- Increased profitability by average of 4%.

General Manager

- Operated restaurants that received 25 monthly profitability awards in 36 months.

- Turned around an under-performing location in two months; received top profitability

honors for next six months.

- “Troubleshooter” status throughout General Manager Career.

- First year as G.M. – “Rookie of the Year”. Second Year – “Most Improved General

Manager”. Fourth year –“Most Valuable Player”.

Education

B.S. Psychology, University of California, Santa Barbara

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