Post Job Free

Resume

Sign in

Leadership, Management, Logistics, Supply ChainCustomer Service, Sales

Location:
South Houston, TX
Posted:
June 12, 2014

Contact this candidate

Resume:

Brian Arnes

Houston, TX *****

713-***-**** Cell

E-mail: acejfo@r.postjobfree.com

PROFESSIONAL EXPERIENCE

**/****-**/**** *** LIQUIDE Houston, TX

Assistant Depot Manager

**/**** **/****

• Provided creative solutions to logistical challenges.

• Actively pursued positive improvements in the safety culture at the Bayport, TX Freeport, TX and Ingleside, TX bulk transport locations. Reduced the number of accidents, incidents, and injuries to less than 1 per quarter down from an average of 2 per month.

• Demonstrated the value of safety by implementing changes to bulk transport terminal and customer sites to improve safety for drivers. Changes were implemented based on feedback from driver and sales through SmartCapa reporting tool.

• Maintained accountability of direct reports regarding training and safety records, improved on time completion of training from 30% to 100%.

• Successfully lead and developed 53 employees comprised of drivers, mechanics, and office staff.

• Provided outstanding customer service and communication to internal and external customers; on call to meet internal and external customer requests 24 hours a day.

• Negotiated rates and verified billed charges from 3rd party freight providers.

• Implemented scorecard measurement that resulted in improvements to on time preventative maintenance from 60% to 98%. Supervised all rolling equipment maintenance; control costs by scheduling preventative maintenance and working with competitive vendors. Actively pursued a reduction in roadside breakdowns, resulting in a net savings of $15,000 monthly.

• Worked with customers, regional sales and service to ensure safe and efficient access to customers; supported all sales activities related to distribution.

• Responsible for safe, efficient, timely, and economical distribution, storage and delivery of product in compliance with the schedule set forth by the National Scheduling Center (NCS). Held employee’s accountable for clear and timely communication and efficient use of working time resulting in a 99.8% on time delivery efficiency.

• Ensured maximum utilization of vessels and equipment at minimal cost. Tracked daily use of equipment to assure availability status was accurate. This resulted in 72% equipment utilization.

• Responsible for managing safety, maintenance, operating procedures and regulatory compliance for vehicles, vessels, equipment and personnel.

• Provided NSC with all necessary information including, but not limited to, timely trip confirmation, driver hours, equipment status, any other information needed to compile an efficient schedule.

• Compiled and maintained run times and driver hours; updated and maintained pertinent empployee certification records, all within the guidelines of company, DOT regulations, OSHA, EPA FDA and FRA requirements.

• Lead and conducted monthly safety meetings. Implemented a program to have Texas CMV enforcement visit site and review with driver’s changes in state traffic laws, points system, and a Level 2 roadside inspection.

• Mediate employee problems with regard to all ALAC policies and procedures as well as federal and government rules.

• Assured compliance with all written procedures and policies of Air Liquide, through active accountability and training.

• Implemented tools for improved resource management efficiency, specifically regarding Tube Trailers for gaseous products.

Logistics Supervisor

07/2007-03/2012

• Implemented changes to communication with drivers and customers to stress importance of safety. Each call was ended with one of the points of the Smith Safe Driving Program.

• Managed Call Two, emergency calls outside of normal business hours, assured compliance with, DOT, EPA, FRA, OSHA, and Air Liquide policies.

• Directed changes in AHD work process that resulted in a net savings of $150,000 in overtime expenses annually

• Lead changes to office layout, with input and buy in from team members affected, that increased the number of staff working together in the location. Resulting in increased communication and reduced hold times of callers by 2 minutes on average.

• Instructed and interpreted DOT, OSHA, FDA, FRA, and Air Liquide policies for team of direct reports.

• Developed team members for career advancement and greater responsibilities.

• Managed a team of 10 Logistics Analysts that provided after hours support to distribution network, drivers, customers, Emergency Calls, sales, and field service.

• Trained team on Air Liquide’s bulk liquid supply chain principles. Enabling those team members to develop a proactive approach to logistically challenges.

• Conducted monthly safety meeting and weekly tailgate discussions.

• Implemented knowledge sharing and transfer program, putting information into written processes versus being passed along by word of mouth.

• Actively pursued change in hiring and screening process for logistics analyst, reducing the number of man-hours spent by management team interviewing potential candidates.

• Improved level of professionalism and phone etiquette.

Logistics Analyst

06/2005-07/2007

• •Forecast product demands of customers and develop a daily distribution plan to efficiently meet the needs of one of Air Liquide’s largest distribution terminals.

• Manage product inventory and calculated consumption levels of 500+ customers in a fast paced environment on a day-to-day basis

• Ensure constant supply of product to customers while maintaining efficient delivery volumes using a just-in-time method and meeting customer expectations, 24 hours a day

• Direct and motivate 15-20 drivers on daily basis to fulfill customer product requirements

• Facilitate detail-oriented data accuracy to keep all relevant systems up to date

• Regularly evaluated delivery process to capture additional efficiencies and cost reductions, while improving level of service to customers.

11/2001-04/2005 AMERIGAS PROPANE Houston, TX

Wholesale Marketing Representative

09/2003-04/2005

• Attained positive sales growth in volume and increased number of customers.

• Provided sales service to propane re-sellers and end-users.

• Directed daily activities of Customer Service Representatives.

• Oversaw sales of new revenue of approximately $8 million.

• Managed supply and distribution expenses and negotiated contracts with customers.

• Created and implemented supply plans tailored to the needs of each customer.

• Prospected for new and recaptured former customers.

• Negotiated long term and short term supply contracts, in addition to other hedging tools to protect the company and customer financial positions.

• Developed contacts at underground storage locations to capitalize on opportunities to gain either additional storage space or lower priced product.

Transport Coordinator

11/2001-09/2003

• Provided safe, reliable and competitively priced tank truck transportation service to AmeriGas retail, wholesale and third-party customers.

• Formulated improvement plans for low-performing terminals.

• Oversaw budget of over $3million managing operational expenses for each terminal under my authority.

• Challenged fellow team members to add a safety statement to emails and in all verbal communication.

CONSOLIDATED FREIGHTWAYS

Line Haul Supervisor Houston, TX

11/2000-11/2001

• Oversaw over 100 union transport drivers and 4 union yard hostlers.

• Assembled teams and assigned over-the-road drivers to expedite the efficient movement of freight while maintaining efficient schedules.

• Monitored in-bound and out-bound freight ensuring that time-sensitive deliveries were processed.

UNITED PARCEL SERVICE

Pre-Load Supervisor Friendswood, TX

10/1997-12/2001

• Direct responsibility over 17 workers who loaded daily 27 package trucks.

• Trained new-hires in the safe and accurate loading protocols.

• Interpreted union contract and assigned work accordingly.

Early AM Air Driver Supervisor

• Supervised 35 part-time employees assigned with tasks of delivery of UPS Premium air service product.

• Conducted safety meetings and daily tailgate safety discussions.

• Motivated drivers to discover prospects for the sales team to follow up on.

• Through routing improvements was able to reduce driver head count by 3 and reduce miles driven by 22%.

EAM Air Driver

• Responsible for safe and on-time delivery of early morning packages.

DR. PEPPER BOTTLING

PEPSI BOTTLING

Account Manager

• Generated sales of Dr Pepper product line within territory that had revenues in excess of $3 million.

• Conferred with customers routinely to discuss product orders, display and advertising.

• Convinced store owners and managers on maintaining long-term business relationship.

• Secured prominent account with Wal-Mart Super Center through timely and aggressive sales calls.

• Converted numerous customers from a variety of competitor brands.

• Tracked store inventories, forecasting future needs of product and equipment.

EDUCATION

San Jacinto College

Currently working on Associates of Business Administration.

TRAINING / SKILLS

Forklift Certification

Class A CDL

Smith Safe Driving System Training

Microsoft Office (Word, Excel, Outlook, Powerpoint)

Maximo 7

PC Miler

PeopleNet

Experience with Root Cause Analysis

Accident Investigation

DOT Compliance

CADEC

Oracle11i

Smith Safe Driving

Eagle Scout

REFERENCES

David Paul Fleet Manager Air Liquide

acejfo@r.postjobfree.com

843-***-****

Michael Daniels Senior Logistics Analyst Air Liquide

acejfo@r.postjobfree.com

713-***-****

Eric Johnson Regional Distribution Manager Air Liquide

acejfo@r.postjobfree.com

713-***-****



Contact this candidate