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Sales Customer Service

Location:
Northridge, CA
Posted:
June 14, 2014

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Resume:

Sean J. Samson

*** **** **** 440-***-****

Chagrin Falls, Ohio 44022 acej8a@r.postjobfree.com

EXECUTIVE AND PROFESSIONAL EXPERIENCE

PROFILE: Entrepreneurial minded executive with consistent success in

starting, building, and growing the profitability, performance and value of

companies in the electrical franchise service industry. I am an experienced

planner and specialist at identifying and capturing business opportunities

along with positioning companies for next level of growth. I am objective

and progressive with dynamic leadership and business acumen through which

extraordinary results and synergistic teams are created.

* Turnaround Specialist

* Domestic and International Recruiting

* Sales/Management Coaching and Training

* Customer Service Training

* Sales and Business Development

* Expert in Relationship Selling

* Marketing and Branding

* P&L Management

* Franchise Development

BUSINESS HISTORY: TEGG Service

(ABM Franchising Group) - Canonsburg, PA

2007 - March 2014 Director, Franchise Development

Directly manage and oversee the business of assigned network

franchises totaling approximately $10M to $15M in annual reported

sales. Broad scope of support encompasses P&L, Business Reviews and 5

Year Strategic Planning, Sales Coaching and Training, Management

Training and Recruiting through all channels in the U.S., Canada and

Europe.

Business Achievements and Highlights:

* Promoted from Manager to Director level first year with TEGG

* 2008-Sales Coach Of The Year (77% Of Sales Professionals Over Plan)

* 2008 Created and developed "Designed Electrical Sales" project sales

training, the first of its kind. This training would be implemented

globally by TEGG.

* 2009-2010 Personally spearheaded the global growth and development of

electrical project sales by 184%.

* 2009-2010 Turned around and directed the revenue growth and expansion

of our United Kingdom business franchises by 510%.

* 2010 Championed the merger between our European franchise teams

(Russia, Norway, Ukraine, Germany, Poland, Portugal and Italy) with

the remainder of the United Kingdom. Combined sales up 38% from 2010.

* 2010 Turned around and lead the growth of our Warsaw Poland franchise.

Increased revenue1800% within a 9 month period through small project

sales.

* 2011 Introduced "Regional Network Meetings" Exclusively designed to

optimize franchisee relations and develop strategic interaction

between our network and preferred vendors. Implemented and adopted by

corporate on a quarterly basis.

* 2013 Developed "Business Model Integration Task Force" Sole purpose to

increase franchise retention. Established a specifically designed

business support plan aimed to help clients (franchises) follow the

systems and processes that encompass the TEGG business model.

Implemented and adopted by TEGG.

(Harrington Electric Co. - TEGG Franchise) - Cleveland, OH

2003 - 2007 Electrical Services

Consultant

Prospected and sustained the new business of 40 to 60 new customers and

clients per year. A defined, aggressive sales strategy and management

approach was developed which focused on selling service agreements to

specific vertical markets. Markets included: Health Care, Manufacturing,

Education, Commercial, Government and Tourism. During which time secured

eminent business and personal relationships with high tier clients such as

Energizer, Cleveland Clinic Foundation and the City of Cleveland.

Business Achievements and Highlights:

* By 2005 expanded new business base by 40%

* Increased franchise revenue in 2005 by 75%

* 2005 awarded "Franchise of the Year".

* Awarded yearly as top network sales performer - 2004, 2005, 2006,

2007.

* 2007 recognized as a leader and consistent revenue producer. Asked to

join TEGG's Franchise Development Team in November 2007.

(NuWireless Communications) - Beachwood, OH

2002 - 2003 Business

Development

Position responsibility was to generate new business to business sales in

the cellular service industry. Position required cold calling on

commercial accounts, identifying new leads and managing prospects to

acquire new business. Expert preparation helped deliver customized plans to

fit each business and budget type. High level of activity combined with a

consistent consultative approach helped in exceeding new business goals by

30% within the first 3 months.

EDUCATION:

Wickliffe High School

Cleveland State University

John Hondros School of Real Estate

Electrical Safe Work Practices and Compliance - NFPA 70E & 70B Training

Required by OSHA 29CFR 1910.331-335 and NFPA 70E



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