Jennifer L. Pullom

**** **** ***. *********, **** 44113 E: acej7r@r.postjobfree.com P: 216/262-2928

CAREER SUMMARY

Highly qualified Behavioral Intervention Specialist with leadership abilities and creative talents.

Extensive experience building relationships and teams, mediating conflicts, and organizing activities to

facilitate positive consumer experiences.

PROFESSIONAL EXPERIENCE

Cleveland Catholic Charities Services Corporation Parma, Ohio 1998-2014

Behavioral Intervention Specialist

• Serve as the representative of the agency’s administration to external parties in compliance with

policy guidelines and protocols during assigned hours.

• Provide for the coordination, documentation, and dissemination of site and client incident reports

in accordance with agency procedures and licensing standards.

• Provide for the on-site management of crisis events within the residential programs

• The assignment of Youth Intervention Specialists to maintain the quality of care provided by all

residential programs as needed.

• 2012 Mission and Values Award Nominee

• 2011 St. Martin De Porres Service Award & Mission and Values Award Recipient

Shift Supervisor 2000 - 2009

• During assigned hours, responsible for the quality of care of clients in assigned unit.

• Through shift planning, the coordination of Youth Intervention Specialists and duties during

assigned hours.

• The application of agency approved techniques and procedures to implement client programs,

routines, and interventions.

• 2007 Spirit of Service Award & HERO Team Award Recipient

• 2003 Excellence Award Recipient

• 2001 Excellence Team Award Recipient

Youth Intervention Specialist 1998 – 2000

• Responsible for the direct supervision of clients during assigned hours at educational, residential,

recreational, religious, and other agency functions.

• Assisting assigned clients in the development of interpersonal, communication, conflict resolution,

social and age appropriate daily living skills.

• During assigned hours, participate in therapeutic activities as well as facilitate community and

skilling building activities and groups.

Jennifer L. Pullom

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PROFESSIONAL DEVELOPMENT EXPERIENCE

Cleveland Catholic Charities Service Corporation Parma, Ohio 2009-2014

Activities Coordinator

Responsible for the creation and coordination of daily recreational activities through agency’s YALE

(Youth Activity Learning Environment)Program and special monthly events in support of the therapeutic

goals and achievements of the agency’s clientele.

• By providing opportunities to practice pro social and age appropriate peer skills through organized

sports, team building and community building activities.

• In collaboration with community partners, provide access to external programs and activities for

clientele throughout the course of the year.

• Supervision of the agency’s youth work program internally.

• The implementation and maintenance of the agency’s incentive program

Service Employee International Union 1199 Dublin, Ohio 2008

Member Political Organizer

Responsible for voter education in an assigned region: to build community awareness of issues that

affects and support working families.

• Registered eligible citizens and provided Voter’s Rights information

• In collaboration with community partners, provided information on ballots items supported by

SEIU 1199 during sponsored events.

• The Facilitation of individual and group meetings with SEIU 1199 members, to support the

Union’s Political Action Campaign financially in future legal and political activity.

EDUCATION

Strayer University

Washington, DC

Pursuing MBA, Management

University Of Mount Union

Alliance, Ohio

B.A. Business Administration

Case Western Reserve University

Cleveland, Ohio

Graduate Courses, Non Profit Management

Sawyer Business College (closed)

Cleveland Heights, Ohio

Administrative Assisting

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