**** ***** ***

Baltimore, Md *****

443-***-****

aceizd@r.postjobfree.com

Timothy (Jake) Jacobs

QUALITY PROCESS MANAGER

Passionate, dedicated, technically skilled business professional, with a variety of experience in

multiple, highly regulated industries.

Excels in resolving challenging opportunities, and innovative solutions, in both transactional and

shop floor process improvements.

Proven success leading high performing teams through Training, shop floor coaching, classroom

training, and leadership development.

•

SKILLS & Six Sigma Green Belt

ABILITIES • LEAN Implantation Specialist

• Maryland Performance Examiner

• Multi-plant project experience

• Acquisition synergy and integration experience

• Incident root cause and resolution analysis

• Major incident first responder

• Value Stream Mapping

• Gemba, A4, 5S, DMAIC and Kaizen facilitator

OFFICIAL FOODS, LLC

EXPERIENC

2012 to 2014

E

Owner/Operator

I opened a small catering company in the Baltimore area, utilizing my network of youth sports

coaching, officiating and administrative relationships. The business was sold for a profit in February

of 2014

HARLAND CLARKE

1998 to 2012

Process Quality Manager

Collected and analyzed data relative to shop floor production, client complaints, overall KPIs and

dashboards. Trending alerts provided, Conducted all quality and PI training for a staff of 225.

Served as senior level member of the leadership team, managed a team of 9 QA Techs .Over a 15

month period, measured improvements included: Double digit gains in production, implemented

325 LEAN process improvements,25% increase in production capacity, enterprise wide realignment

resulting in $1.2 M hard dollar saving and a 17 headcount reduction. Key contributor in expansion

efforts in Phoenix and Puerto Rico. Developed 17 job descriptions in collaboration with the Learning

Development function. Implemented parallel testing for a $13M investment in equipment and

technology. Completed Visual Management and TPM processes. 1999-2002 managed a staff of 55+

production employees.

Lucas Pharmaceutical

1994 to 1997

QA/QC Director

Monitored quality through daily auditing. Developed QA and SOP manuals in compliance with

ISO9000-9001. Maintained client specific protocols within the CFR21 and relevant cGMP’s Trained

Client Service and Senior staff on Quality Techniques. Utilized document control and change

notification processes. Realized a consistent 55% net plant profit.

SmithKline Beecham Clinical Labs

1989 to 1994

Facilities Manager

Maintained phlebotomy supplies and technology for 15 satellite locations. Developed “pretzel”

routing to reduce time and cost. Negotiated and monitored all contracted services for a 40,000 sq. ft.

facility. Received Eagle award May 1991 for Employee Engagement.

PROFESSIONAL DEVELOPMENT

• Completed class requirements for certification in:

• CPR/First Aid/Fire Safety Instructor

• Six Sigma Green Belt

• Maryland Performance Excellence Examiner

• Value Stream Mapping

• Train the Trainer Instructor

• Software Training in : Visio, Mini-Tab, Power Point, Excel

• LEAN Implantation Specialist

• Targeted Selection Qualified

• Universal Precautions and Blood borne Pathogens Instructor

• Board Certified to officiate multiple sports in Maryland

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