Carlos O Tenorio

***** ***** ******,, **********, ** 91311

Home: 818-***-****, aceiz9@r.postjobfree.com

CAREER OBJECTIVE

To associate myself with a manufacturing firm where my abilities of analytical and decision making skills in

Quality Assurance, Engineering, Costs, Risk management, Strategic Planning and Management can be

expanded.

SUMMARY OF QUALIFICATIONS:

Proficient in the use of Word and Excel, Outlook and PowerPoint, statistical software (i.e.

•

Minitab or equivalent), Complex Problem Solving (identifies complex problems and reviews

related information to develop and evaluate options and implement solutions).

Ability to link customer needs and business processes; Problem Sensitivity (the ability to tell

•

when something is wrong or is likely to go wrong); Extensive conceptual and analytical

ability in order to conceive quality requirements in designs, production operations and

processes.

Ability to effectively establish rapport, techniques, and strategy to be used in personal

•

contact with operations’ staff and all levels of employees to ensure effective industrial

working relationships.

Knowledge of design techniques, tools, and principals involved in production of precision

•

technical plans, blueprints, drawings, and models;

Knowledge of the characteristics of metals, chemical processes, electricity and other

•

elements.

PROFESSIONAL EXPERIENCE:

Quality Assurance Manager

March 2012 to March 2014

Sheffield Manufacturing Inc., Sun Valley, California, USA This company is AS, EN and

JSO Q 9100C and ISO 9001 2008 certified. A variety of aerospace / aviation

products are made for the government in compliance to FAA standards and to

major companies such as Boeing, Lockheed and Northrop, Pratt Whitney, etc.

Manufacturing Critical Mechanical assemblies and air frame components for

various projects.

• Ensure compliance to the Quality Systems regulations to ISO 9001 2008 and AS9100 for the

aerospace line.

• Planning, drawing and purchase orders' review and approval,

• MRB, customer complaints,

• Engineering review, inspection, and metrology,

• Internal and external audits.

• Supplier Quality Management domestic and internationally.

• Dealt with domestic and international customers, (UK, Israel, Germany and

France). Coordinated operation activities with the department manager. Held

weekly meetings with these customers.

• Managed 5 inspectors, 1 lead inspector and one quality engineer in two

facilities: Sun Valley and Torrance in California.

• Disciplined approach to seek out and eliminate quality problems at all levels of the

organization. This is achieved through a sustained, results oriented process to change the

mindset into all levels of the organization through leadership, tools, metrics and training.

• Utilize a roadmap of continuous improvement for the organization by establishing priorities,

methods and strategies for implementation using data to both guide the process as well as

monitor the result. Analyze failures, determines cause, determines responsibility, and initiates

corrective action.

• Resolve quality problems with suppliers and mentor them on improvements.

• Interface with customers, keeping track of customer specific quality requirements and

assuring conformance.

• Maintained metrics on quality system performance utilizing data mining of support systems,

and performing internal system audits to AS9100 and ISO 9001 2008

• Participated in strong team formation and leadership skills and strong organizational skills.

• Used Minitab, JMP to analyze statistics and other math functions in order to accomplish tasks

such as sampling plans, trend analyses, process and machine capability reports, and gauge

studies. Also used JobBoss and MS Office programs.

• Implemented and suggested design changes.

• Approved first article reports which included special processes and purchased metals and

materials besides dimensional and test reports.

• Facilitate training via presentations with Power Point.

CMM Inspector Programmer

February 2011 to March 2012

Woodward HRT, Valencia, California This company is AS 9100C and ISO 9001 2008

and FAA certified. A variety of aerospace products are made for the government

and major companies such as Boeing and Raytheon. I am inspecting components

and parts to AS 9102. Electronics, mechanical, plastics, metals and assemblies.

• Review test procedures (functional, acceptance/qualification) for completeness with regard to

technical content, test equipment and test data; provide assistance to inspection test stations.

• Used Minitab and SAP.

• Used all MS Office programs

• Inspected critical electromechanical assemblies.

• Inspected critical hydraulic assemblies.

• Worked with close tolerance of .00005 with special air gaging.

• Worked with receiving inspection of materials such as metals and special outside processes

such as plating, chromium application, welding, bonding etc.

Quality & Six Sigma Engineer

January 2007 to December 2010

Chatsworth Products, Inc, Chatsworth, California This company is ISO 9001 2008

certified. Is dedicated to making IT UL certified infrastructure equipment; with

offices worldwide. This company manufactures IT infrastructure, power distribution

units with IP address and PC boards, LCD/KVM monitors and controlled power

locks. Supplier base include: metals, die castings, plastics, PCMS, electrical

components and finished assembled products.

.

• Mentored suppliers partners for quality improvements. Responsible for the

Inspection lab including training technicians in CMM (PCDMIS) and reliability

testing. Six Sigma Team Coordinator. Attend Management reviews. Planned,

scheduled and carried out internal audits.

• Trained and certified 7 Internal Auditors.

• Successfully completed 3 six sigma projects.

• Implemented SPC.

• Managed budget.

• Mentored process mapping and improvement to suppliers such as CTS

electronics • and Hykem America (electronics) in Mexico and China.

• Managed 1 inspector and 1 quality engineer. Planning, leading, and assisting the site

staff in the execution of the established continuous improvement strategy through the use of

strategic implementation of metrics, tools and training.

• Disciplined approach to seek out and eliminate quality problems at all levels of the

organization. This is achieved through a sustained, results oriented process to change the

mindset into all levels of the organization through leadership, tools, metrics and training.

Responsible for document systems administration, Design review, Corrective

•

actions, MRB chairman, Customer Complaint Committee chairman, supplier

chain surveillance and audits

• Utilize a roadmap of continuous improvement for the organization by establishing priorities,

methods and strategies for implementation using data to both guide the process as well as

monitor the result. Analyze failures, determines cause, determines responsibility, and initiates

corrective action.

• Review test procedures (functional, acceptance/qualification) for completeness with regard to

technical content, test equipment and test data; provide assistance to inspection test stations.

• Resolve quality problems with suppliers and mentor them on improvements.

• Design reviews participant and approval. Recommended and implemented design changes.

• Maintained metrics on quality system performance utilizing data mining of support systems,

and performing internal system audits to ISO 9001 2008.

• Participate in strong team formation and leadership skills and strong organizational skills.

• Used Minitab and ERP to analyze statistics and other math functions in order to accomplish

tasks such as, sampling plans, trend analyses, capability and experimental reports. Also used

all MS Office programs. Mechanical Desktop and Solid Works.

Quality Engineer

March 2006 to November 2006

UVDI Inc, Valencia, CA This company is ISO 9001 2000 certified. Is dedicated to

industrial, commercial and residential ultraviolet water and air filtration systems.

•• Responsible for document systems administration,

• MRB chairman,

• Customer Complaint Committee chairman,

• Supplier chain surveillance and internal audits,

• Inspection lab supervision.

• ISO 9001=2000 trainer, trained and certified 8 internal auditors; Responsible for ISO maintenance.

• Reliability testing.

• Kaizen Team Coordinator.

• Management reviews.

• Substitute Manager during Manager's absence.

• Supplier management domestic and internationally (China and Germany)

• Disciplined approach to seek out and eliminate quality problems at all levels of the organization. This is achieved

through a sustained, results oriented process to change the mindset into all levels of the organization through

leadership, tools, metrics and training.

• Responsible for document systems administration, Design review, Corrective actions, MRB

chairman, Customer Complaint Committee chairman, supplier chain surveillance and audits

• Review test procedures (functional, acceptance/qualification) for completeness with regard to technical content,

test equipment and test data; provide assistance to inspection test stations.

• Participate in strong team formation and leadership skills and strong organizational skills.

• Used Minitab, Design Expert, SAP and all MS Office programs.

Quality Manager

March 2005 to August 2005

SPEC Engineering Co., Inc, Van Nuys CA. This company is certified to ISO 13485 and a supplier for the

medical Industry. Supplies medical instruments and implants to companies such as DePuy ACE, Joh

and Johnson and Smith & Nephew.

• Responsible for all quality activities, CMM operation and training (Zeiss, Calypso prg.),

• MRB

• Supplier and customer relations.

• Internal and third party audits etc,

• Records and maintenance of ISO13485 management system and 21 CFR 820.

• Review test procedures (functional, acceptance/qualification) for completeness with regard to

technical content, test equipment and test data; provide assistance to inspection test stations.

• Used MS Office, Solid Works and Calypso

• Ensure Iris compliance to FDA Quality Systems Regulations, 21 CFR 820, and ISO 13485: 2003

with CMDCAS for the medical devise line.

QA and Maintenance Director

November 1995 to November 2004

C & D Die Casting Co. Inc, Chatsworth, CA Corp. Director for Quality, Maintenance and

Environment

Managed 3 Quality Managers, 3 Quality Supervisors and 10 inspectors company wide. During the last 3

Managed 30 people in a three plant operation, including Nogales, Mexico and Chandler, AZ. with

years of employment I took over maintenance and planning daily production operation activities.

approximately 300 employees. Major Customers Included: MTD South West, Standard Armament, Aero

tional precision aluminum die casting and mold making company with

Antenna (defense and aerospace compliance to AS 9100), Servo Magnetics, Sunrise Medical compliance

Used Minitab and ERP to analyze statistics and other math functions in order to accomplish tasks such as,

is a supplier of OEM and aftermarket products for diverse industries such

sampling plans, trend analyses, capability and experimental reports alsoused all MS Office programs

to ISO 13845, HAAS Automation, etc.

medical (ISO 13485 and 21 CFR 820.), defense, aerospace (AS 9100 and

specially Access, Excel and Mastercam.

DA Quality Systems Regulations, 21 CFR 820, and ISO 13485: 2003

ical devise division.

uality Systems regulations to ISO 9001 2008.

uality Systems regulations to AS9100 for the aerospace division.

Quality Systems regulations to ISO/TS16949 for the automotive

•

•

•

•

Production and Quality Director

October 1993 to January 1995

Mona Mode Inc, Los Angeles CA is a leading apparel industry supplier for the U.S.

major department stores based in Los Angeles with suppliers in India and China.

Coordinated and supervised overseas supplier's production and operations. •

Implemented nationwide electronic data interchange system (EDI). • Implemented

ISO 9000 Quality System. (Did not register). • Provide technical assistance to

suppliers via seminars and direct consulting, with emphasis in SPC. • Attended

customer's complaints take and follow up corrective actions. • Supervised the

Design Department. • Profits of this company started at $3.0 million and during my

employment rose to $6.0 million. • The creation of a supplier surveillance quality

system decreased returns by 90%.

Quality Systems Foreman

June 1986 to October 1993

Superior Industries International Inc, Van Nuys CA is a world class supplier of aluminum

wheels for passenger cars and light trucks for companies such as General Motors,

Chrysler, Ford, Toyota, Mazda, Mitsubishi, BMW, Fiat, etc. • ISO/TS16949 certified.

Started as a line inspector and got promoted to technician and then to Quality

Systems Foreman within the first two years of employment.

• Participated in the team for the achievement of QS 9000 award later TS16949.

Helped organize the automation of the data collection system and subsequent

analysis.

• Participated in statistical studies: DOE, Capability, GRR, FMEA, etc.

• Supervised 36 inspectors and technicians,

• Set goals, modify or create procedures for the quality system.

• Identification of causes of process variation and taking corrective action.MRB

supervisor.

• Supervision of the Calibration Lab., Metallurgical test and mold Labs. MRB

defect responsibilities;

• Analysis and decision of disposed material and corrective action. NDT and X

Ray labs.

• Participated and coordinated customer and supplier Quality Audits for

Continuous Quality Improvement and TQM.

• Design review and approval.

• Managed 30 inspectors, 1 supplier quality engineer, 1 process quality engineer

and 1 foundry quality engineer.

EDUCATION

Certificate, CQE July 1986

ASQ, Milwaukee, WI, Certified Quality Engineer

June 1985

B.A., Marketing, Minor: Advertising

Los Angeles Valley College, Van Nuys, CA, GPA: 3, Major GPA: 3 Did marketing plans and

advertisement

July 2008

Certificate, Lead Auditor ISO 9001 2008

Business System Architects, Palo Alto, CA Did an audit in a silicon valley company.

Bachelor, Mechanical Engineering, Minor: Fluid Mechanics November 1975

Universidad de El Salvador, San Salvador, El Salvador, GPA: 3, Major GPA: 3

FOREIGN LANGUAGES: • Spanish, fully speak, read and write. Understand conversational

French and Italian.

CITIZENSHIP

US CITIZEN

Contact this candidate