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Customer Service High School

Location:
Raleigh, NC
Posted:
June 11, 2014

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Resume:

IRIS E. CARR aceiy0@r.postjobfree.com

*** ********* **. ***. **** Raleigh, NC 27609 Cell: 919-***-****

SUMMARY

•Background includes over six years experience in the customer service industry.

•Excellent supervisory, organizational, and time management abilities – able to

effectively handle multiple ongoing tasks in a fast-paced environment.

• Strong communication, interpersonal, and customer service skills with the ability

to work effectively with a variety of personalities.

• Pronounced positive approach at all times.

EXPERIENCE

The Melting Pot Durham, NC

3/2012- present

• Promoted to bartender in October of 2012, taking orders for the customer and

making sure their needs are met, while maintaining a professional atmosphere and

environment.

• Started as a server, and built on my customer service skills by working with a

wide range of personalities, and learned to effectively diffuse difficult situations.

• Learned how to successfully organize and multi-task by taking orders,

communicating with fellow co-workers, preparing food and beverage, and

conducting a composed manner at once.

• Responsible for three types of inventory, as well as handling money and

processing monetary transactions.

Kickback Jacks Garner, NC

5/2011-3/2012

• Worked as a server, attending to customers in a friendly and professional manner.

• Worked directly with customers, taking orders and making sure questions had

quick and thorough responses.

• Successfully managed multi-tasking and time management under a fast paced

environment.

• Maintained a positive attitude at all times, while balancing a second occupation.

• Responsible for taking phone calls from guests and insuring that their needs will

be taken care of efficiently.

IRIS E CARR . . . Page 2

EXPERIENCE (Continued)

• Trinity Episcopal Church Fuquay Varina, NC

• 1/2010-1/2012

• Provided supervised childcare for younger children.

• Delivered a professional, friendly, and safe environment for the children.

• Acquired a child care safety certification.

• Learned to use my innovative abilities to create new experiences for the children,

to maintain an interesting and enjoyable setting for everyone.

• Maintained a proficient work environment while balancing a second

• occupation.

• J&S Fuquay Varina, NC

• 2/2010-5/2011

• Worked as a server, attending to customers in an efficient pace.

• Worked directly with customers, handling a diversity of individuals, and adapting

to any trying circumstances.

• Maintained a positive attitude at all times while balancing a second occupation.

• Responsible for taking high volume phone calls with two separate lines, and

handling the customers’ needs and transactions properly.

• Andy’s Fuquay Varina, NC

• 12/2007-2/2010

• Worked primarily as a server, attending to customers in an efficient manner, while

attending to other duties, such as cleaning and food preparation.

• Worked directly with customers, managing a variety of personalities, and adapting

to any challenging situation.

• Maintained a positive and professional attitude during all circumstances.

• • Responsible for closing the store, and counting the register every night to ensure

the correct amount of money was in there.

• • Responsible for writing the store's deposit checks and submitting the deposits to

the bank.

• EDUCATION

• High School diploma from Fuquay Varina High School, in Fuquay Varina,

NC.

• Completed a year of credits at Wake Technical Community College, for my

continuing education.

ADDITIONAL INFORMATION

• Available for career-related travel.

• References available on request



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