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Customer Service Administrative Assistant

Location:
New York, NY
Posted:
June 11, 2014

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Resume:

Francis Mejica

***-** **** ****** ***. *** aceiud@r.postjobfree.com

Forest Hills, NY 11375 Telephone No. 212-***-****

Experience

March 2005 - Present

GfK - MRI

Research Analyst

New York, NY

Research and update on various products

Analyze data

Maintain and analyze database for senior management

Proofreading of documents

Assist research directors

Administrative duties

Monitor and analyze respondent response rates

Sort and log incoming emails

Coordinate panel management system with respondent

requests (Removals, address changes, etc.)

Respond to panelist inquiries and technical issues

January 2005 - March 2005

re:SOURCES

Data Entry / Customer Service

New York, NY

Identified discrepancies between system-generated order

and information on physical invoice

Matched spots based on date, time, length of commercial

and dollar amount

Delivered invoice discrepancies to Media Department for

Research

Converted electronic invoices in Datatrack System

Researched information in Datatrack System

Communicated with buyers and stations regarding payments

or missing invoices

Acted as liaison between Stations and Media Department

Tracked invoice discrepancies on Excel spreadsheet

March 2002 - October 2004

Andrews & Kurth L.L.P

Administrative Assistant

New York, NY

Data processing and research

Maintained and filed 70 cases for the Law firm

Pick-up and delivery of sensitive documents from court

Mail-room operations

Proofreading of documents

Assisted paralegals and attorneys in finishing projects,

including research available resources, docket reports

and retrieval of documents from the internet.

Education

1991 to 1996 University of Saint La Salle Philippines

Bachelor of Science in Computer Science

1996 to 1997 NIIT- Technical Institute Atlanta, GA

Certificate in Web Development

2004 School of Visual Arts

New York, NY

Adobe Photoshop - Continuing Education

2012 New York City College of Technology

Brooklyn, NY

Currently on the second year for an associates degree in

Electro-Mechanical Engineering Technology

Software skills

Microsoft word, excel and powerpoint

HTML

Adobe photoshop

aceiud@r.postjobfree.com

107-19 70th Avenue apt. 301 . forest hills, ny 11375 .

TELEPHONE NUMBER 212-***-****



Contact this candidate