*** ********** ****** *********, ** *****
aceitr@r.postjobfree.com
Tiffany Marie Steeves
Objective
Experienced and skilled sales manager seeking a challenging role in a company where my skills, knowledge and experience can be utilized. Pursuing new learning opportunities and long-term growth within a company.
Experience
2012-2013 TLC Laser Vision Waltham, MA
Surgical Consultant
Educate patients on procedures and pricing
Sit with patients after screenings and book for surgery
Guide patient through his/her concerns
2010-2012 American Laser Skincare Attleboro, MA
Clinical Manager
Develop and generate business
Meet and exceed weekly and monthly sales goals
Responsible for supervising and educating staff on protocol, employee management,
Manage and discuss client services and difficulties
Establish and maintain professional relationships with clients and act as a liaison for client issues and escalating to appropriate departments
Top up sells month over month company wide
2004-2009 Verizon Wireless Orangeburg, NY
Senior Sales Representative/ Telesales
Customer Service
Supervised and coached team of 6
Met and exceeded monthly sales and retention objectives
Maintained and grew existing customer base and managed churn
Qualified and suggested appropriate wireless solutions with regard to price plans, enhanced services and accessories
Work closely with management to work on team weaknesses and strengths
Education
2009-2010 Catherine Hinds Institute of Esthetics Woburn, MA
Medical Esthetician
1998-2002 Leominster High School Leominster, MA
Diploma