Ashley Casson

** ********* **.

Sherman, IL *****

217-***-****

aceihm@r.postjobfree.com

OBJECTIVE

To join a growing team of motivated and self-driven individuals. To show my skills and

knowledge in sales, medical technology, and customer service. I want to seek

employment with an organization where I can improve myself, my skills, and provide

professional service for the people around me.

FULL-TIME PROFESSIONAL EXPERIENCE

SIU SCHOOL OF MEDICINE, SPRINGFIELD, IL

REFERENCE: SHERRY HAZEN, MEDICAL OFFICE COORDINATOR OCTOBER 2013--PRESENT

217-***-****

Medical Office Assistant

Perform functions related to the daily operation of the reception area for the Department

of Surgery. Execute great patient service by greeting patients, update demographic information,

obtain appropriate signatures for correct paperwork, enter referrals (if insurance requires one),

schedules return appointments, contacts patient via telephone in regards to appointments and/or

other information. Accepts payments from patients and records in appropriate account,

knowledge of money handling and batch maintenance, responsible for correct visit insurance,

whether it be private insurances, accident/workers compensation related services after receiving

proper information, obtaining waivers if needed. Run daily reports and schedules; successfully

change a providers schedule when needed. Able to work under pressure while having many

interruptions; perform simply calculations; follows proper instructions and guidelines; operates

office machinery; trustworthy of confidential documents; knowledge of medical terminology.

ST. JOHN’S HOSPITAL, SPRINGFIELD, IL APRIL 2012–JULY 2013

REFERENCE: ROD ANGELI, SUPERVISOR OF LABORATORY

217-***-**** EXT. 44126

Phlebotomy/Lab

Draw all labs requested by doctors; correctly perform venipuncture, arterial, and pediatric

draws; read and understand doctors’ orders; knowledge of tests being drawn and reason for the

tests; able to run I-Stats, whether it be venous, arterial, or capillary; handle and run urine tests

and throat cultures; knowledge of computer and technological work; able to enter results in the

computer and/or paper for doctors; work under all types of circumstances and conditions; trained

to work in the Emergency Department, Carol Jo Vecchie, and the main stack at St. John’s; have

drawn labs on patients during codes/rapid responses; able to communicate well with co-workers,

doctors, nurses, patients, etc.

PART-TIME PROFESSIONAL EXPERIENCE

THE SUN ROOM TANNING, SPRINGFIELD, IL AUGUST 2008--APRIL 2012

REFERENCE: JOHANNA BERNARDY, MANAGER OF STORE

217-***-****

Tanning Consultant

Consult with customers about the correct bed and amount of time for them; great

customer service skills; handle problems appropriately; keep the store clean; wash down the beds

and towels; handle money; settle drawers at end of shift; open drawers at beginning of shift; open

and close store correctly; knowledge of computer and technological work; commission sales;

sold lotions and tanning packages.

SAM’S TOO ITALIAN RESTAURANT, SHERMAN, IL MAY 2006 - AUGUST 2008

REFERENCE: JOHN PENSABENE, OWNER

217-***-****

Cook/Phones

Prep and cook food; read order tags; take phone orders; great customer service skills;

handle money; clean the kitchen and tables; wash and put away dishes; run drive-thru window;

help servers when busy; handle problems appropriately; do my job to my best ability.

EDUCATION

Williamsville High School – 2004-2008

Springfield College of Illinois – 2008-2010

University of Illinois at Springfield – Fall 2010

Benedictine University at Springfield – Spring 2011-Fall 2014

Will graduate with my Bachelor’s Degree in Business Management in August with extensive

courses in Science including:

Nutrition

Microbiology with Lab

Laboratory Techniques

Cellular Biology with Lab

Biological Organisms & Ecology with Lab

Introduction to Chemistry with Lab

General Chemistry I with Lab

General Chemistry II with Lab

Medical Terminology

Human Anatomy & Physiology I with Lab

Human Anatomy & Physiology II with Lab

Survey of Organic Chemistry with Lab

CERTIFICATIONS AND TRAINING

Certified Tanning Consultant

Trained Phlebotomist in Venipuncture, Arterial, and Pediatrics

Trained in I-Stat Usage and Point of Care Testing

Blood Borne Pathogen/TB Training

Fraud, Waste and Abuse Training

Policies on Industry Relations Training

Sexual Harassment Traning

HIPAA Training

Scheduler Training

EHR Training

Ethics Training

Hazard Communications & Radiation Safety Training

Introduction to Patient Business Services

Work Place Violence Prevention Training

Microsoft Training, including Word, Excel, PowerPoint, and Spreadsheet

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