D IANA CECIL IA ROSALES

*** ***** ***, **************, **, 37075

(615-***-**-**

aceigj@r.postjobfree.com

Work Objective:

• To work with an organization that provides me an opportunity to grow and to

exploit my potential so to help the organization in the accomplishment of its

goal.

Education:

• (Aug 2013- Anticipated Dec 2015): B.A in Advertising and Minor in Marketing,

M iddle Tennessee State University, Mu rfreesboro, TN

• (Sept 2009-Dec 2012): A.A in Mass Communications (Radio/TV), Volunteer

S tate Community College, Gallatin, TN

• Junior- 3.0 GPA

• (Feb 2014-Present) MTSU Public Relations Student Society of America

(PRSSA)

• (Aug 2011-Dec 2012) Public Relations Co-Officer of VISA (Volunteer State

I n ternational Student Association) at Vol State

Work Experience:

• (Sept 2013- May 2014): Legal Assistant- Saenz & Maniatis Law Office, PLLC,

Nashville, TN

• Legal Assistant:

• Welcome all incoming clients by greeting them, in person or the telephone;

answering or referr ing inquires

• Prepare and process legal documents and papers, such as summonses, appeals,

motions, letters, immigration forms, etc.

• Mail or arrange for delivery of legal correspondence to clients, witnesses, and

court officials.

• Maintains clients confidence by keeping client/attorney information

confidential

• (May 2012- Nov 2013): Hospitality/Food and Beverage- Gaylord Opryland

Resort and Convention Center, Nashville, TN

• Hostess:

• Supervise and coordinate activit ies of dining room personnel to provide fast and

courteous service to guests

• Schedule dining reservations and arrange parties or special services for guests

• Greet guests, escort them to tables, and provide menus

• Speak with others using clear and professional language, and answer

telephones using appropriate etiquette

• Server:

• Provide the highest level of service and ensure that guests have a positive and

memorable experience

• Communicate with food and beverage staff to ensure guest satisfaction

• Take food and beverage orders and enter orders. Collect and process payments

• Provide a make-it-r ight solution when something goes wrong

• Banquets:

• Serve guests at banquets, meetings, events, conventions and conferences

• Set up for events and clean up at the event’s conclusion

• Ensure a clean, safe, and sanitary environment

• Address customer needs promptly

• (Jun 2013-Sept 2013 ): Advertising & Sales- HolaTn Newspaper, Nashville, TN

• Account Executive:

• Meet with clients to discuss and identify their advertising requirements

• Operate computer, copier, fax, telephone, and other associated equipment

• Review and present concepts/layouts/copy to the client for approval

• Communicate the client's feedback to the creative department and discuss the next

steps

• (Aug 2012 -Dec 2012): Educational Volunteer Work- Radio Broadcast, WVCP-

85.5 FM, Vol State, Gallatin, TN

• Radio Operator:

• Turn controls or throw switches in order to activate power, adjust voice volume

and modulation, and set t ransmit ters on specified frequencies

• Broadcast local/national news, weather reports and warnings

• Test equipment to ensure i ts functioning properly

• Answer telephone calls, communicate, and interact with the public

• (Jan 2011-May 2012): Educational Volunteer Work- Visa Club, Vol State,

Gallatin, TN

• Public Relations:

• Coordinate publicity and social networks of the Visa Club using social media

outlets

• Advertise, promote, and host College events

• Maintain a close working relationship with the Visa Club Sponsors pertaining

to issues affecting the Visa Club operations

• Assist with the Hispanic outreach efforts with the Visa Club and Volunteer

S tate Community College

Skills:

• Fluent in English and Spanish

• Proficient in Microsoft Office (Word, Excel, PPT)

• Knowledge of Adobe Platforms (Illustrator, Photoshop, InDesign)

• Strong Work Ethic

• Customer Service

Other:

• (Jan 2014): Extra in promotional video shoot for Country Music Ar tist, Luke

B ryan, Nashville, TN

Contact this candidate