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Customer Service Medical

Location:
Newburgh, NY
Posted:
June 10, 2014

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Resume:

Leslye Kenan

Medical Coding/Billing Specialist - Advanced Health Partners

Newburgh, NY

aceiew@r.postjobfree.com - 845-***-****

WORK EXPERIENCE

Medical Coding/Billing Specialist

Advanced Health Partners - November 2011 to Present

Duties:

• Code charts using ICD-9-CM/ CPT/HCPCS

• Confirm patient demographics

• submit electronic and paper billing

• confirm patients insurance

• Recognize patient and insurance balances

Systems used: Advanced MD, Centricity

Communications Rep

Crystal Run Healthcare - May 2008 to November 2011

Duties:

• Set, cancel, and confirm appointments

• Take messages for Doctors and Nurses

• Take orders for medication refills

• Page Doctors for Hospital and Outpatients

• Update system with expired patient information

• Electronic Medical Records

System used: NextGen

Service Rep

Safelite Auto Glass - Middletown, NY - October 2009 to July 2011

Duties:

• Schedule appointments

• Confirmation calls

• Handle customer Complaints

• Invoicing

Take order payments

Youth Counselor

Crystal Run Healthcare - December 2008 to September 2009

Duties:

• counsel troubled youth

• prepare their meals

• supervise daily activities

Customer Service Rep/ Dispatcher

Times Herald Record - Middletown, NY - June 2007 to May 2008

Duties:

• Set up subscriptions

• Take payments

• Document complaints

• Call in re-delivery orders

EDUCATION

Criminal Justice

Hudson Valley community College

Newburgh Free Academy - Newburgh, NY

ADDITIONAL INFORMATION

Skills:

• Knowledge of ICD-9 and CPT

• Coding and operating policies

• Skilled in MS Excel, and Word

• Excellent customer service skills



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