Logistics Coordinator

Patricia Petrie

**** *. ******** ***. ******** Ohio 43207 614-***-**** acei5g@r.postjobfree.com

Career Objective

To obtain a position within an organization that will utilize my extensive service focused background to best benefit

all parties involved while also contributing to a dynamic teamwork environment.

Professional Experience

Quality Fleet Services, LLC 614-***-**** Columbus, OH

4/12 -present Operations Manager

Responsible for opening office daily and organize work orders to prioritize ones that I have a lready ordered parts

for to be serviced .

Oversee all functions of maintenance garage to ensure all repairs will be don e in a timely manner.

Proficient on AS400 system, as well as Microsoft.

Invoice out work orders for customers bill.

Call customer to communicate issues and pricing, as well as timeline.

Answer incoming calls from customers to add them to the weekly schedule.

Assist technician with Federal DOT forms and stickers.

Interview for open mechanic positions to hire or fire.

Make calls for parts and make arrangements for pick up and deliveries.

Time sensitive organizing and prioritizing per customer needs.

King Tut / Cleopatra Trucking 614-***-**** Columbus, OH

2/11 – 6/11 Transportation Logistics Specialist /Broker

• Negotiate with other brokers for the best rate to move freight.

• Answer multi line phone to give necessary information on shipments or call routing.

• Trailer tracking in shipment yards in various states to determine how many trailers available for the UPS contracts

.

Premier Courier 614-***-**** Columbus, OH

2/06 – 6/10 Dispatch Technician/Customer Service Representative

• Primary point of contact for medical facility accounts to include Cleveland Clinic and OSU Medical Center.

Extensive customer service required for such high profile clients as well as proactive communications needed on a

consistent basis.

• Responsible for daily management of 50+ drivers. Route & monitor shipments according to procedural policies,

notify clients of shipment changes.

• General reception & administrative duties to include, but not limited to: Answer multi line phone, internal call

routing, filing, inventory control and various clerical duties, file management and data entry.

• Reconcile daily driver records, maintain quality assurance standards for drivers and report discrepancies.

Ohio Mulch 614-***-**** Columbus, OH

3/05 – 8/05 Transportation Logistics Dispatcher/Coordinator

Negotiate with brokers for best rate to assign weekly schedule to drivers.

• Daily dispatch of drivers, scheduling, data entry of all reported information.

• Problem solves using expertise in customer service.

Unlimited Express/Freight Force 614-***-**** Columbus, OH

4/04 - 3/05 Transportation Logistics Specialist/Dispatcher

• Route all vehicles for freight delivery daily to include domestic and international exportation. Prepare PARS

documentation for Customs officials.

• Communicate with brokers to insure all necessary documentation has been received and processed correctly.

• Expedite freight and prepare bid quotes via internet for clients.

• Data entry for alerts/pick-ups/POD’s, warranty returns and authorizations for specials’.

• Various reception and clerical duties including phones, customer service, MS Office, accounts receivable and

entry of quarterly tax receipts

Mr. Plumber 614-***-**** Columbus, OH

01/03 – 10/03 Dispatch Technician/Customer Service Representative

• Supervise all areas of dispatch and customer service in Plumbing and HVAC division.

• Set agendas and schedule plumbing technicians for all regions in Central Ohio area.

• Implement new scheduling and routing procedures to assure convenience for customers as well as provide

flexibility of scheduling.

• Sole responsible party for collection of accounts from all clients.

• Answer customer inquiries via phone and in person to include quotations of repair estimates.

Best Plumbing 614-***-**** Columbus, OH

09/01 – 12/01 Showroom Coordinator/Dispatcher/Customer Service

• Administrative duties to include answering multi line phone and coordinate office procedures.

• Route and dispatch technicians for Central Ohio region via Nextel radios based upon technician availability and

customer’s needs.

Rescue Rooter 614-***-**** Columbus, OH

01/99 – 09/01 Dispatcher/Customer Service Representative

• Coordinate all billing for repairs via American Home Shield Insurance based upon contracted agreements.

• Route and schedule all technicians for Central Ohio area based upon availability and customer’s needs.

• General reception and clerical duties to include account payables/accounts receivables as well as reconcile

monies daily.

Education:

South High School

Columbus, OH

1980 – 1984

Diploma Received

References Available Upon Request

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