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Customer Service / Sales

Location:
Hernando, FL
Posted:
June 11, 2014

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Resume:

Rick S. Keller

“Excellence in Customer Service”

813-***-****

Targeting Hospitality Opportunities

Well-rounded professional eager to secure a position within an established organization using 35 years of in-depth knowledge and skills to improve sales and profits through enhanced Customer Service.

Inventory Control Hiring and Training Event Coordination

Food & Labor Control Sales Marketing & Promotions

Ordering & Purchasing Menu Creations Scheduling

Bar and Beverage PC Proficiency POS Systems

Experience

Tampa Yacht and Country Club Bartender 09/13 – 03/14 5320 Interbay Blvd Tampa, FL

Bar Service for busy private club

Enhance Service by using name recognition and increased attentiveness.

Jazzy's Cajun Café Chef / Proprietor 02/11 - 08/12 2111 N. Boulevard Tampa, FL

Owner / Operator of a small takeout Restaurant.

Created menus and recipes with low food cost and better profit margins.

Created and implemented all Promotions and Advertising to increase sales.

Built superb customer service through customer recognition and retention.

Holiday Inn Suites Chef / F & B Manager 04/10 - 12/10 11310 N 30th St. Tampa, FL

Managed a 125-seat Restaurant, Room Service (120 rooms), Banquet Department, and Pool Bar.

Reorganized and restructured kitchen to increase productivity.

Hired and retrained staff for enhanced customer service.

Created new menus for dining room, room service, bar, and banquet department.

The Nola Cafe Shift Manager 11/09 - 04/10 301 W. Platt St. Tampa, FL

Fine Wine & Spirits Warehouse Day Chef 01/09 - 08/09 4023 Gandy Blvd. Tampa, FL

Tampa Harbor Yacht Club Sous Chef 02/08 - 12/08 5200 Tyson Ave. Tampa, FL

Aramark Corp. Inc. Purchasing Manager 07/06 - 11/07 Tampa Convention Center

Wolfgang Puck Productions Food Stylist 10/01 - 4/02 HSN St Petersburg, FL

Encore Catering Chef / Proprietor 06/99 - 07/06 4200 W. San Rafael St. Tampa, FL

Palma Ceia Country Club Bartender / Cook 01/91 – 01/99 S. Mac Dill Ave Tampa, FL

Education

08/76 – 06/79 Robinson Sr. High School, Tampa, FL

09/92 - 05/93 Hillsborough Community College, Tampa, FL

12/79 - 12/81 Florida Culinary Institute, West Palm Beach, FL



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