TAMIKIA C PARKER

**** ****** ****, ******, ** ***34 H: 501-***-**** acei20@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated customer oriented professional with over 10 years experience in extensive writing, customer

service, and addressing student needs and ensuring proper student development.

SKILLS

l Teaching/tutoring l Student motivationl Experience with special needs

students l Creative imagination stimulationl Positive learning

environment l Classroom disciplinel Strong collaborator l Special

education

WORK HISTORY

Foster Care AdvocateCounseling Associates Conway, AR

l Assist in developing an in home program to teach children with autism. 12/2012 Currentl

Collaborate with a team of therapists, psychologists, and case managers to develop short term goa for

children in therapeutic foster care.

l Use variety of teaching techniques to encourage child's critical thinking and discussion in real life

situations.

l Implement child discipline measures, decreasing in home disruptions by 80%.l Create and enforce child based

hands on goal to promote interest and receptive learning.

Patient Information AbstractorUAMS Little Rock, AR

l Extensive proofreading; 07/2013 10/2013l

Typed confidential documents in a timely manne.rl Used Centricity, and Ahin software to route patient informationl

Maintained accurate accountability for highly confidential documentsl Profiently and effitiently entered diagnosis, and

doctor's notes for daily appoinments throughout UAMS

clinics.

Customer Service Rep Delta Dental of Arkansas Sherwood, AR

l Answered and transferred a high volume of calls in a timely manner 10/2012 04/2013l

Educated various groups of employees and providers on benefits;l Worked as a team to meet and excel at daily goals.

Medical Records Secretary Employment Experts (Carti) Little Rock, AR

02/2012 07/2012

l Checked Patients in, verified insurance, and collected co payments

l Typed using various computer programs;l Faxed confidential medical records to various locations;l Responsible for

meeting deadlines for patients with scheduled appointmentsl Responded to requests via email in a timely manner

Benefit's SpecialistArkansas Blue Cross Blue Shield (Call Center) Little Rock, AR

09/2010 10/2011

l Answered and transferred a high volume of calls;

l Maintained excellent talk and hold times, within allowed time, exceeding bench marked goals;

l Educated members and providers on medical benefits, EOB, EOP;

l Researched ICD 9, and CPT codes to ensure that procedure met coverage criteria.

EDUCATION

Bachelor of Arts : Elementary EducationBarat College Of Depaul Chicago, IL Minor: Child

Psychology 1996

REFENCES

Furnished Upon Request

Contact this candidate