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Customer Service Medical Assistant

Location:
United States
Posted:
June 09, 2014

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Resume:

Ma Katerina Ramos

**** **** ********

National City, California 91950

Phone: (619) 301 - 8854

acehxe@r.postjobfree.com

EXPERIENCE

Children’s Primary Medical Group

Medical Assistant/ Back Office Lead - June 2013 - Present

• Measure and record patient vital signs

• Administer vaccines and intramuscular medication (rocephine and syniges)

• Maintained examining room cleanliness between patients, exam room, supplies and equipment

• Knowledgeable of programs NextGen, Sevachart, and EPIC

• Running monthly controls (strep, mono and hCg urine)

• Maintain medication, vaccine, and formula inventory.

• Monitored all treatment delivered to patient and ensured its satisfaction

• Responsible for monthly safety rounds.

Paradise Hills Family Clinic National City, California

Medical Assistant: August 2011 - June 2013

● Measured and recorded patient vital signs

● Administered patients vaccines and SDIR entry

● Maintained examining room cleanliness between patients, exam room, supplies and equipment.

● Knowledgeable of EKG, ear lavage, and autoclave.

● Knowledgeable of programs NextGen, Sevachart and EMR/manual electronic records

T2 Filipino Fusion. National City, California

Server: April 2011 - August 2011

● Provided excellent customer service and courtesy along with a display of professional attitude at all times.

● Effective when working under pressure and manages time effectively.

● Prepared food and beverage in a timely manner.

● Handled Cash

Balboa Nephrology Chula Vista, California

Medical Assistant Internship: August 2010 - September 2010

Measured and recorded patient vital signs

Administered patient injections (Procrit)

Filed medical records manually and electronically (Acumen)

Scheduled patients appointments (Centricity)

Assisted in Iron infusions

Handled front office: answered multiple phone lines and processed insurance authorizations

Private Care National City, California

Elderly Caregiver: October 2009 – April 2010

Assisted elderly when traveling

Managed general household such as purchasing groceries and organizing schedule

Helped with personal correspondence and replied to emails (transcriptionist)

Monitored blood pressure and administered medications

Crowne Plaza Hotel Quezon City, Philippines

Front Desk Agent: January 2009 - June 2009

Responsible for all aspects of customer service

Respond courteously with customer inquiries, complaints and general feedback and ensure that they

reach the pertinent office for proper action.

Handled Reservation

Scheduled Airport Pick - up and Drop off

Created reports, correspondence and other documents

EDUCATION

Kaplan College Chula Vista, California

Medical Assistant Certification, Completion: October 8, 2010

President’s List

De La Salle University – Dasmariñas Cavite, Philippines

Bachelor of Science in Tourism Management, June 2009

Millennium International School Riyadh, Saudi Arabia

High School Diploma

SKILLS

Bilingual in Tagalog (fluent)

Understand some Arabic

Exceptional dependability

Experience living abroad internationally

Experienced Tour Guide, Event Planner

Excellent customer service skills

Microsoft Office: Word & Excel

CPR Certified



Contact this candidate