Hemalatha

© 704-***-****

acehx3@r.postjobfree.com

Experience Summary:

• About 11 years of experience in software testing services.

• Exposure to Complete Software Development Life Cycle of Distributed Enterprise

Applications, Agile Methodologies and Web Based Solutions.

• Proficient in Enterprise Applications of Banking retail and Insurance domain. Excellent

analytical and inter personal skills.

• Experienced in Cross vendor collaboration.

• Experience in gathering / reviewing requirements, analyze, come up with any gaps identified,

prepare test strategy /plan and execute the test plan.

• Expertise in providing quality & timely deliverables / accurate reporting.

• Experienced in managing test reports, defect resolutions and preparing & analyzing

testing metrics.

• Expertise in QA Methodology, having complete understanding on Software Development life

cycle (SDLC).

• Good Working experience as test lead, leading a team of 19 members across shores / global

team for Functional, Regression Testing.

• Equipped with supervisory and budget background, combined with excellent communication

skills that continually drive cross-functional teams to accomplish results.

• Hands on experience in Test Management tools such as “ALM” for writing, uploading test

cases, viewing test plans, defect tracking.

• Good at resource performance management.

• Current responsibilities include, preparing test strategy, test scenarios, review of test scripts,

test execution, compatibility testing (different browsers), defect tracking until sign off.

• Hands on Experience on Various Defect/Bug Tracker Tools such as Bug Zilla, JIRA, Team

Track, Test Director, HP Quality Centre 11.0 (ALM) with sprinter.

• Hands on experience with IBM – Rational Team Concert (RTC) & Rally tools for Agile

development.

• Performed, Manual system testing, functional testing, integration testing, and E2E testing

between different applications.

• Expertise in testing web based as well as client server applications.

• Expertise in performing Grey box / black box testing, User Acceptance Testing (UAT),

regression testing, Integration testing, end to end testing, Smoke testing.

• Expertise in analyzing system specifications and business requirements.

• Expertise in providing testing estimate, based on the requirement document / project charter.

• Profound knowledge in web services testing using SOAP UI.

• Proficiency in testing on windows7, XP, Mac operating systems.

• Good Knowledge of QTP/Win Runner Automation tool.

• Good Team leading / management skills.

• Good problem-solving skills, quick learner, effective individual and team player, excellent

communication and presentation skills.

•

Confidential - Internal Distribution

Certifications:

• ISTQB (International Software Testing Qualification Board) Certified from ITB

(International Testing Board).

Reference: http://india.istqb.org ->Certified Testers, July’06.

• Brain-bench certified in RDBMS

Reference: http://www.brainbench.com/transcript.jsp?pid=6554852

• Certified “Professional in Project Management “ (PPM)

Reference: http://www.gaqm.org/certified-registry (60120)

Technical Skills:

Languages VB scripting, C, C++, VB, VB.Net, Java

Databases: Oracle, SQL Server & MS-Access

Markup Lang: HTML, XML

Operating Systems Windows, Unix, Mac

Scripting Lang: VBScript

Agile Development Tools IBM – RTC, Rally, JIRA

Defect/Test Management tools HP ALM (QC 11.0) Bug Zilla, Team Track

Test Automation Tools QTP

Professional Experience:

Client >> Bank of America

Project >> Financial Services Roadmap (FSR)

Role: Test coordinator Manager

FSR is a program to replace a non-integrated financial management system with an E-Ledger ( SAP),

which consolidates and streamlines the financial processes across bank. E-Ledger would become

bank's Book of Records for U.S regulatory/external & management reporting.

Management Close - Data Entry & Back feeds:

To support Legal & Management close, the financial & non-financial transactions will originate from

e-Ledger and also support the day to day functions (Current period).

Also to make sure all financial transactions that originate in E-Ledger/SAP as part of close for legacy

companies are fed back to the respective legacy systems to keep the integrity of the ledgers and also

to facilitate the consolidated reporting. At the same time we need to make sure that these transactions

are not posted again to SAP by setting filters for data source & LLS; as part of daily dual post process.

Confidential - Internal Distribution

Roles & Responsibilities:

Work closely with business & process teams to understand the functionality

Engage / organize technical discussions, drive thru issue / conflict resolutions

Train and provide guidance to process team on creating test scripts & QC Tool

Have the test scripts loaded to QC, Planning and scheduling /assignments, propose scalable

solutions.

Defect triaging throughout different phases (FUT, String, SIT & UAT)

Helping teams, by tracking the CR progress with development teams

Participate in test planning and drive WBS tasks as per schedule

Drive the T&D process and pull up the metrics, reporting to leadership

Prepare /present to executive teams on happenings of the deliverables

Client >> Bank of America

Project >> e-Commerce

Role: Sr. Test Lead

Bank of America is one of the largest banks in USA for multinational banking and financial services.

E-Commerce – Bank of America’s Online banking systems provides ability maintaining accounts,

making transfers, bill payments, Alerts, Deals, customer services options.

Roles & Responsibilities:

Review system requirements, identify gap, ensure Change requests get created

Participate in BRD / design discussion with all requires stake holders

Provide estimates in regards to the release time lines

Prepare test approach, test plans, Test scenario’s

Prepare acceptance criteria for stories identified for Agile releases

Participate in design discussions

Provide estimates for each story in agile releases

Identify test data requirements and place requests as needed

Review test scripts, provide feedback

Walk through test plans and scripts with business teams, gather feedback

Ensure requirement coverage

Smoke Testing

Execute test plan (functional testing, content management, Web service testing using SOAP UI)

Addressing the change controls,

Test results reporting, defect resolution,

Participate in production certification (identify the user needs, ensure all requirements

implemented, test, analyze any issues that show up, support defect dispositioning)

Coordinating with teams across globe (Offshore, nearshore, Onshore)

Confidential - Internal Distribution

Client >> Firemans Fund Insurance Company (FFIC)

Project >> Enterprise Underwriting System (EUS)

Role: Sr. Tester

Firemans Fund Insurance Company (FFIC) is one of the leading Insurance Company that provides

personal, causality and commercial property insurance.

Enterprise Underwriting System – This system helps the underwriter to create a quote for the

submitted, create policies and then for doing resubmissions for various types of Insurances like Auto,

homeowners, workers compensation and all

Roles & Responsibilities:

Smoke Testing

Authoring Assembly test conditions

Review the test scripts written by the team

Preparing Effort Estimation for each cycle of Testing.

Performed following Types of Testing

Functional Testing.

User Interface Testing.

Bug reporting and tracking using Lotus Notes.

Issue (conflicting requirement) creation using Lotus Notes

Execution of Regression Test

Tracking the status of the Defects.

Involved in preparation of Test Plan.

Sending the status reports on daily & weekly basis to the client.

>>Web CT (www.webct.com)

Role: Sr. Tester

Web-CT is a leading provider of e-learning systems for educational institutions. With a wide range of

licensing options whether they have just begun introducing e-learning on campus or are deploying e-

learning institution-wide, having 3 types of products.

Web-CT Vista:

With Web-CT Vista, institutions of all sizes can reliably scale their e-learning programs, create

powerful efficiencies enterprise-wide, and support the growing demands of all academic constituents.

Web-CT Campus Edition:

Web-CT Campus Edition includes a Virtual Course Environment with a complete set of tools for

course preparation, delivery, and management, resulting in an e-learning system that is easy to use,

innovative, and reliable.

Roles & Responsibilities:

Test Environment Support.

Confidential - Internal Distribution

Test case updating & authoring.

Preparing Effort Estimation for each cycle of Testing.

Performed following Types of Testing

Functional Testing.

User Interface Testing.

Multiplatform Testing.

Browser Compatibility Testing.

Bug reporting and tracking using Team track.

Execution of Regression Test Suite.

Tracking the status of the bugs.

Involved in preparation of Test Plan.

Sending the status reports on daily & weekly basis to the client.

>>Fast Impulse (Fast Search)

Role: Automation Test Engineer

Description:

Fast Search is the world leader in enterprise search solutions, and merchandising s/w solution for

Business to Business (B2B) and Business to Consumer (B2C) information in real time, regardless of

data format, structure, or location. It gives e-commerce business managers an easy-to- deploy out of

box solution that provides unprecedented levels of control over site navigation and merchandising.

Furthermore it enables buyers to quickly find the products they are shopping for by using fast’s best-

in-class search capabilities.

Roles & Responsibilities:

Execution of Automated Test Scripts

Analysis of Test execution results, bug tracking and reporting using Foot Print.

>>AccuData (www.acculeads.com)

Role: Tester

Description:

Accudata is a search engine to find sales leads, mailing lists and prospecting data for your own or

your customers’ direct marketing campaigns for business, which contains four products, like Equifax,

D&B, Axciom, Advo where each product deals with a particular type of data. Here the search will be

performed on Zip Codes. Equifax and Advo contain data regarding Households; D&B contains

Business related data, Axciom contains Real Property data.

Roles & Responsibilities:

Preparing Test data using XML.

Test case identification & implementation.

Execution of Regression Test Suite.

Analysis of Test execution results, bug tracking and reporting using BugZilla.

>>Leather Tracking System (LA-Z Boys)

Confidential - Internal Distribution

Role: Tester

Description:

The Leather Tracking System is an interface that allows the users to document and track the Leather

hides in the warehouse. The system keeps track of the hides starting from the moment they are

received into the warehouse until the moment they are assigned to a specific lay, cut and Boxed.

The Tracking process involves the following steps:

• Receiving Hides: Receive hides from supplier, Enter the crate information and crate the hides,

Print tracking labels, Uncrate the hides, Print Bar code tags for the hides, Print hide tickets,

Reject unusable hides.

• Cutting Hides: Assign hides to a Lay, Stage Lays in case of a new work order, Print stage

sheet and Lay tickets, Un Assign hides from Lays if the footage requirements are exceeded,

Cut Lays, Based on Lay size either one team or split the lay between teams, Box Lays.

Roles & Responsibilities:

Test case identification & implementation.

Execution of Regression Test Suite.

Analysis of Test results, bug tracking and reporting.

>>New York Central Mutual Fire Insurance Company (NYCM) www.nycm.com

Role: Tester

Description:

NYCM offers types of insurance products including Homeowner's Insurance, Automobile Insurance.

Rather than accepting all of the claims risk associated with offering these types of products, NYCM

transfers the risk to other insurance companies through a practice called Re Insurance. NYCM

engages in several contracts with reinsures each year. Each contract covers premiums and losses

associated with major perils. Under the terms of a contract, re insurers agree to accept a certain

percentage of losses associated with the perils covered in the terms of the contract. NYCM maintain

accounts for this Reinsurance activity. Premium, loss, claim and Contract information are maintained

along with other essential data related to this business. Calculations using each of these are performed

to prorate information among contracts and participants. The main modules include Contracts, Re-

Insurance, and IBNR (Incurred but Not Reported). In each module, the business Logic of the

components implemented using the COM+ technology. Using Cross Platform Integration, Data

Retrieval is done. For every Process/Component has been documented in the form of templates and

Blueprints. The System is developed in such a way that, it must be flexible and maintains the ability

to grow with the changing business needs of NYCM over time. Using the Product, the business

benefits that will be gained after implementation of this application are;

1) Increase Accuracy of Data

2) Reduce daily administrative Time

3) Provide more Information to allow management to make more informed decision

to create a return on investment by optimizing ratios

4) Flexible System

5) Documented System

Roles & Responsibilities:

Test case identification & implementation.

Confidential - Internal Distribution

Analysis of Test results & Bug reporting.

Coordination with developers for bug fixing and product release.

>>Human Resource Information System (Eureka Technocrats Pvt.Ltd)

Role: Tester

Description:

Human Resource Information System (HRIS) is a computerized solution for recruiting agencies and

software consultants. This application maintains electronic database comprises of job applicants,

workers and employers. This is an ERP application, which is used by a consultant to maintain his

clients and employees status and schedule interviews for applicants. The Project is divided into three

modules. The first module is used to maintain Applicants, second deals to maintain the status of

employee like at which client, he is working and third module deals with various clients. Reports are

generated finally for the convenience of the consultant. Employer have the provision to track the

attendance of employee, give him the training needed, maintain the limitations of employee, track the

employee with specific skills required for specific job order. With Its in built payroll management

employer can update, view, and modify the salary history of employee. Its powerful reporting

capability enables to generate reports as per complex conditions given by the employer.

Roles & Responsibilities:

Test execution & Bug reporting.

Testing of customer change requests using SQL queries and manual testing.

Test case identification and addition of the test cases .

Analysis of Test results, bug tracking and reporting using bug tracking tool.

Confidential - Internal Distribution

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