Hemalatha
acehx3@r.postjobfree.com
Experience Summary:
• About 11 years of experience in software testing services.
• Exposure to Complete Software Development Life Cycle of Distributed Enterprise
Applications, Agile Methodologies and Web Based Solutions.
• Proficient in Enterprise Applications of Banking retail and Insurance domain. Excellent
analytical and inter personal skills.
• Experienced in Cross vendor collaboration.
• Experience in gathering / reviewing requirements, analyze, come up with any gaps identified,
prepare test strategy /plan and execute the test plan.
• Expertise in providing quality & timely deliverables / accurate reporting.
• Experienced in managing test reports, defect resolutions and preparing & analyzing
testing metrics.
• Expertise in QA Methodology, having complete understanding on Software Development life
cycle (SDLC).
• Good Working experience as test lead, leading a team of 19 members across shores / global
team for Functional, Regression Testing.
• Equipped with supervisory and budget background, combined with excellent communication
skills that continually drive cross-functional teams to accomplish results.
• Hands on experience in Test Management tools such as “ALM” for writing, uploading test
cases, viewing test plans, defect tracking.
• Good at resource performance management.
• Current responsibilities include, preparing test strategy, test scenarios, review of test scripts,
test execution, compatibility testing (different browsers), defect tracking until sign off.
• Hands on Experience on Various Defect/Bug Tracker Tools such as Bug Zilla, JIRA, Team
Track, Test Director, HP Quality Centre 11.0 (ALM) with sprinter.
• Hands on experience with IBM – Rational Team Concert (RTC) & Rally tools for Agile
development.
• Performed, Manual system testing, functional testing, integration testing, and E2E testing
between different applications.
• Expertise in testing web based as well as client server applications.
• Expertise in performing Grey box / black box testing, User Acceptance Testing (UAT),
regression testing, Integration testing, end to end testing, Smoke testing.
• Expertise in analyzing system specifications and business requirements.
• Expertise in providing testing estimate, based on the requirement document / project charter.
• Profound knowledge in web services testing using SOAP UI.
• Proficiency in testing on windows7, XP, Mac operating systems.
• Good Knowledge of QTP/Win Runner Automation tool.
• Good Team leading / management skills.
• Good problem-solving skills, quick learner, effective individual and team player, excellent
communication and presentation skills.
•
Confidential - Internal Distribution
Certifications:
• ISTQB (International Software Testing Qualification Board) Certified from ITB
(International Testing Board).
Reference: http://india.istqb.org ->Certified Testers, July’06.
• Brain-bench certified in RDBMS
Reference: http://www.brainbench.com/transcript.jsp?pid=6554852
• Certified “Professional in Project Management “ (PPM)
Reference: http://www.gaqm.org/certified-registry (60120)
Technical Skills:
Languages VB scripting, C, C++, VB, VB.Net, Java
Databases: Oracle, SQL Server & MS-Access
Markup Lang: HTML, XML
Operating Systems Windows, Unix, Mac
Scripting Lang: VBScript
Agile Development Tools IBM – RTC, Rally, JIRA
Defect/Test Management tools HP ALM (QC 11.0) Bug Zilla, Team Track
Test Automation Tools QTP
Professional Experience:
Client >> Bank of America
Project >> Financial Services Roadmap (FSR)
Role: Test coordinator Manager
FSR is a program to replace a non-integrated financial management system with an E-Ledger ( SAP),
which consolidates and streamlines the financial processes across bank. E-Ledger would become
bank's Book of Records for U.S regulatory/external & management reporting.
Management Close - Data Entry & Back feeds:
To support Legal & Management close, the financial & non-financial transactions will originate from
e-Ledger and also support the day to day functions (Current period).
Also to make sure all financial transactions that originate in E-Ledger/SAP as part of close for legacy
companies are fed back to the respective legacy systems to keep the integrity of the ledgers and also
to facilitate the consolidated reporting. At the same time we need to make sure that these transactions
are not posted again to SAP by setting filters for data source & LLS; as part of daily dual post process.
Confidential - Internal Distribution
Roles & Responsibilities:
Work closely with business & process teams to understand the functionality
Engage / organize technical discussions, drive thru issue / conflict resolutions
Train and provide guidance to process team on creating test scripts & QC Tool
Have the test scripts loaded to QC, Planning and scheduling /assignments, propose scalable
solutions.
Defect triaging throughout different phases (FUT, String, SIT & UAT)
Helping teams, by tracking the CR progress with development teams
Participate in test planning and drive WBS tasks as per schedule
Drive the T&D process and pull up the metrics, reporting to leadership
Prepare /present to executive teams on happenings of the deliverables
Client >> Bank of America
Project >> e-Commerce
Role: Sr. Test Lead
Bank of America is one of the largest banks in USA for multinational banking and financial services.
E-Commerce – Bank of America’s Online banking systems provides ability maintaining accounts,
making transfers, bill payments, Alerts, Deals, customer services options.
Roles & Responsibilities:
Review system requirements, identify gap, ensure Change requests get created
Participate in BRD / design discussion with all requires stake holders
Provide estimates in regards to the release time lines
Prepare test approach, test plans, Test scenario’s
Prepare acceptance criteria for stories identified for Agile releases
Participate in design discussions
Provide estimates for each story in agile releases
Identify test data requirements and place requests as needed
Review test scripts, provide feedback
Walk through test plans and scripts with business teams, gather feedback
Ensure requirement coverage
Smoke Testing
Execute test plan (functional testing, content management, Web service testing using SOAP UI)
Addressing the change controls,
Test results reporting, defect resolution,
Participate in production certification (identify the user needs, ensure all requirements
implemented, test, analyze any issues that show up, support defect dispositioning)
Coordinating with teams across globe (Offshore, nearshore, Onshore)
Confidential - Internal Distribution
Client >> Firemans Fund Insurance Company (FFIC)
Project >> Enterprise Underwriting System (EUS)
Role: Sr. Tester
Firemans Fund Insurance Company (FFIC) is one of the leading Insurance Company that provides
personal, causality and commercial property insurance.
Enterprise Underwriting System – This system helps the underwriter to create a quote for the
submitted, create policies and then for doing resubmissions for various types of Insurances like Auto,
homeowners, workers compensation and all
Roles & Responsibilities:
Smoke Testing
Authoring Assembly test conditions
Review the test scripts written by the team
Preparing Effort Estimation for each cycle of Testing.
Performed following Types of Testing
Functional Testing.
User Interface Testing.
Bug reporting and tracking using Lotus Notes.
Issue (conflicting requirement) creation using Lotus Notes
Execution of Regression Test
Tracking the status of the Defects.
Involved in preparation of Test Plan.
Sending the status reports on daily & weekly basis to the client.
>>Web CT (www.webct.com)
Role: Sr. Tester
Web-CT is a leading provider of e-learning systems for educational institutions. With a wide range of
licensing options whether they have just begun introducing e-learning on campus or are deploying e-
learning institution-wide, having 3 types of products.
Web-CT Vista:
With Web-CT Vista, institutions of all sizes can reliably scale their e-learning programs, create
powerful efficiencies enterprise-wide, and support the growing demands of all academic constituents.
Web-CT Campus Edition:
Web-CT Campus Edition includes a Virtual Course Environment with a complete set of tools for
course preparation, delivery, and management, resulting in an e-learning system that is easy to use,
innovative, and reliable.
Roles & Responsibilities:
Test Environment Support.
Confidential - Internal Distribution
Test case updating & authoring.
Preparing Effort Estimation for each cycle of Testing.
Performed following Types of Testing
Functional Testing.
User Interface Testing.
Multiplatform Testing.
Browser Compatibility Testing.
Bug reporting and tracking using Team track.
Execution of Regression Test Suite.
Tracking the status of the bugs.
Involved in preparation of Test Plan.
Sending the status reports on daily & weekly basis to the client.
>>Fast Impulse (Fast Search)
Role: Automation Test Engineer
Description:
Fast Search is the world leader in enterprise search solutions, and merchandising s/w solution for
Business to Business (B2B) and Business to Consumer (B2C) information in real time, regardless of
data format, structure, or location. It gives e-commerce business managers an easy-to- deploy out of
box solution that provides unprecedented levels of control over site navigation and merchandising.
Furthermore it enables buyers to quickly find the products they are shopping for by using fast’s best-
in-class search capabilities.
Roles & Responsibilities:
Execution of Automated Test Scripts
Analysis of Test execution results, bug tracking and reporting using Foot Print.
>>AccuData (www.acculeads.com)
Role: Tester
Description:
Accudata is a search engine to find sales leads, mailing lists and prospecting data for your own or
your customers’ direct marketing campaigns for business, which contains four products, like Equifax,
D&B, Axciom, Advo where each product deals with a particular type of data. Here the search will be
performed on Zip Codes. Equifax and Advo contain data regarding Households; D&B contains
Business related data, Axciom contains Real Property data.
Roles & Responsibilities:
Preparing Test data using XML.
Test case identification & implementation.
Execution of Regression Test Suite.
Analysis of Test execution results, bug tracking and reporting using BugZilla.
>>Leather Tracking System (LA-Z Boys)
Confidential - Internal Distribution
Role: Tester
Description:
The Leather Tracking System is an interface that allows the users to document and track the Leather
hides in the warehouse. The system keeps track of the hides starting from the moment they are
received into the warehouse until the moment they are assigned to a specific lay, cut and Boxed.
The Tracking process involves the following steps:
• Receiving Hides: Receive hides from supplier, Enter the crate information and crate the hides,
Print tracking labels, Uncrate the hides, Print Bar code tags for the hides, Print hide tickets,
Reject unusable hides.
• Cutting Hides: Assign hides to a Lay, Stage Lays in case of a new work order, Print stage
sheet and Lay tickets, Un Assign hides from Lays if the footage requirements are exceeded,
Cut Lays, Based on Lay size either one team or split the lay between teams, Box Lays.
Roles & Responsibilities:
Test case identification & implementation.
Execution of Regression Test Suite.
Analysis of Test results, bug tracking and reporting.
>>New York Central Mutual Fire Insurance Company (NYCM) www.nycm.com
Role: Tester
Description:
NYCM offers types of insurance products including Homeowner's Insurance, Automobile Insurance.
Rather than accepting all of the claims risk associated with offering these types of products, NYCM
transfers the risk to other insurance companies through a practice called Re Insurance. NYCM
engages in several contracts with reinsures each year. Each contract covers premiums and losses
associated with major perils. Under the terms of a contract, re insurers agree to accept a certain
percentage of losses associated with the perils covered in the terms of the contract. NYCM maintain
accounts for this Reinsurance activity. Premium, loss, claim and Contract information are maintained
along with other essential data related to this business. Calculations using each of these are performed
to prorate information among contracts and participants. The main modules include Contracts, Re-
Insurance, and IBNR (Incurred but Not Reported). In each module, the business Logic of the
components implemented using the COM+ technology. Using Cross Platform Integration, Data
Retrieval is done. For every Process/Component has been documented in the form of templates and
Blueprints. The System is developed in such a way that, it must be flexible and maintains the ability
to grow with the changing business needs of NYCM over time. Using the Product, the business
benefits that will be gained after implementation of this application are;
1) Increase Accuracy of Data
2) Reduce daily administrative Time
3) Provide more Information to allow management to make more informed decision
to create a return on investment by optimizing ratios
4) Flexible System
5) Documented System
Roles & Responsibilities:
Test case identification & implementation.
Confidential - Internal Distribution
Analysis of Test results & Bug reporting.
Coordination with developers for bug fixing and product release.
>>Human Resource Information System (Eureka Technocrats Pvt.Ltd)
Role: Tester
Description:
Human Resource Information System (HRIS) is a computerized solution for recruiting agencies and
software consultants. This application maintains electronic database comprises of job applicants,
workers and employers. This is an ERP application, which is used by a consultant to maintain his
clients and employees status and schedule interviews for applicants. The Project is divided into three
modules. The first module is used to maintain Applicants, second deals to maintain the status of
employee like at which client, he is working and third module deals with various clients. Reports are
generated finally for the convenience of the consultant. Employer have the provision to track the
attendance of employee, give him the training needed, maintain the limitations of employee, track the
employee with specific skills required for specific job order. With Its in built payroll management
employer can update, view, and modify the salary history of employee. Its powerful reporting
capability enables to generate reports as per complex conditions given by the employer.
Roles & Responsibilities:
Test execution & Bug reporting.
Testing of customer change requests using SQL queries and manual testing.
Test case identification and addition of the test cases .
Analysis of Test results, bug tracking and reporting using bug tracking tool.
Confidential - Internal Distribution