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Customer Service Manager

Location:
Ladson, SC
Posted:
June 09, 2014

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Resume:

Shant’a M. Oliver

**** ******** **. ******, ***** Carolina 29150

(C) 803-***-**** (E) acehve@r.postjobfree.com

Manager

• Coordinating, instructing, and collaborating effective application

of company policies.

• Resolving and assessing essential store responsibility

• Providing and maintaining positive, accurate customer service

Education:

Major: Register Nurse (GPA 2.9)

Central Carolina Technical College Currently Enrolled

Studies: Nursing (GPA 2.9)

South Carolina State University August 2001 – May 2004

Organizations & Affiliations:

Phenomenal Women Club Secretary

Knowledgeable & Skills:

Microsoft Words, Excel, and Power Point

Professional Experience

Crew Member 2005

- Present

Wendy’s

Assembling customers’ orders ; Handling cash within company protocols; Applying

cash register system knowledge for food purchases ; Prepping dining area for

costumes ; Sanitizing kitchen area in compliance with closing protocol .

Sumter, South Carolina

Promotion

• Shift Leader Aug 2007

Manager

2009 - 2010

Wendy’s

Auditing inventory for efficient store productivity; Enforcing proper cash

procedures;

Supervising staff of 9 nightly; Building customer services relations; Conducting

and monitoring proper public health and safety policy.

Sumter, South Carolina

References

Mario Oliver IT Specialist Census 301-***-****



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