Lashanda D. Denton
**** *. ***** ****** ● Chicago, IL 60651 630-***-**** ● acehmx@r.postjobfree.com
OBJECTIVE
Seeking Electronics or Computer Repair Technician/Sales position where I can work closely
with customers delivering top customer service and a higher level of quality service.
EDUCATION
Lincoln College of Technology, Melrose Park, IL
Associate in Applied Sciences Degree, Electronic Systems Technician
June-2013 – Nov-2014
Cumulative GPA: 3.6 Attendances: 99.0%
Relevant coursework : Installation • Troubleshoot • Repair • Sales • Presentations
Home Theater, X-10 System, Low Voltage, Computer Basics, Fire Alarms & Home Burglary,
Card Access, Wireless Devices, Nurse Call,Speakers, Telecommunications, Smart Phones,
CCTV, Satellite, Conduit, Lap Tops
EXPERIENCE
Glass Capital Mountain, Schaumburg, Illinois 8/2012 -
1/2013
Call Transfer Agent
• Oversaw and handled total of (300+) incoming and outgoing phone calls on a
daily basis pertaining to collections and bill payments.
Olive Harvey College, Chicago, Illinois 8/2008 -
8/2012
Lab Monitor
• Assisted students with the computer, web browsing, trouble-shooting, and
homework assistance for general courses: Biology, Math, and English.
Taco Bell, Chicago, Illinois 7/2004
-7/2008
Cashier-Food Prep
• Handled the cash register to place orders; prepared various food orders, and
maintained the cleanliness of the restaurant.
QUALIFICATIONS SUMMARY
• Good Communication and Organizational Skills
• Demonstrated Skill in Time-Management and Meeting Deadlines
• Highly Resourceful and Quick Problem Solving Skills
• Ability to Work in Diverse Teams, Excellent Team Player
• Microsoft Word, Excel, PowerPoint, Access, Outlook
• 45 wpm
REFERENCES ARE PROVIDED UPON REQUEST