PATRICIA J. TERUEL
Human Resources Generalist
San Jose, CA 408-***-**** acehjj@r.postjobfree.com
Human Resource Professional with eight years of comprehensive human
resources experience including employee relations, conflict resolution,
labor relations, including grievances, arbitrations and negotiations,
worker's compensation, leave of absence administration, benefits
administration, recruitment and retention, and employee wellness. Possess
extensive knowledge of human resources in a variety of sectors including
union and non-union environments.
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES SUPERVISOR
LSG Sky Chefs, San Jose CA February 2014 to May 2014
. Conducted investigations on employee concerns, open door, and Dial Ethics
hotline complaints
. Provided guidance and support to management on appropriate corrective
action and employee performance issues
. Conducting team-building meetings to create strategies and provide
coaching
. Conducted intake for workplace injuries and processed Unemployment
claims, ensuring policy and procedure compliance
. Enforced compliance with OSHA regulatory guidelines and prepared OSHA
logs
. Responsible for FMLA, Pregnancy Disability Leave and other leave of
absence administration
. Managed the on boarding process to include, interviewing, scheduling, and
testing of all candidates for various locations
. Managed the job posting system for internal/external candidates in
accordance with company and legal guidelines
. Facilitated new hire orientation including processing I-9s and E-Verify
. Administering DOT random background and drug tests per company standards
. Processed personnel paperwork including vacation requests, transfers and
terminations
. Maintained all personnel records in accordance with EEO, privacy, and
related requirements
. Maintained HRIS database for recording LOA, COBRA, I-9 verification, and
required licensing
. Conducted exit interviews including providing appropriate paperwork,
explanation of COBRA, life insurance conversion
HUMAN RESOURCES CONSULTANT
Superior Staffing March 2013 - May 2013
Human Resource Coordinator onsite KLA-Tencor, Milpitas CA
. Performed customer service tasks within the department such as handling
employee complaints, applicant inquires, policy and procedure questions
. Input all request and questions in Remedy Ticket System for reference and
documentation
. HR Email-box administration using Service Now
. Generated employment verification letters for immigration purposes
. Facilitated New Hire Orientation including completed required paper work,
and review corporate policies
. Entered data into PeopleSoft system including new hires, department and
salary changes, and terminations
. Responsible for filing of all documents in personnel files and follow up
on missing documents
. Conducted exit interviews including providing appropriate paperwork,
explanation of COBRA, life insurance conversion, FSA completion, 401k
roll over, and stock options plans
HUMAN RESOURCES GENERALIST
Serious Energy, Sunnyvale CA December 2011 to June 2012
. Maintained daily generalist duties associated with new hire orientation,
staffing, recruiting, terminations, and exit interviews
. Coordinated interviews between hiring manager and candidates, coordinated
travel accommodations as necessary
. Partnered with 3rd party recruiters in filling urgent requisitions
. Provided guidance to employees and managers using established HR policies
and procedures
. Completed and analyze salary surveys
. Managed the HR file room with over 700 personnel files and managed 2 file
room clerks
. Conducted exit interviews including providing appropriate paperwork,
explanation of COBRA, life insurance conversion, FSA completion, 401k
roll over, and stock options plans
. Managed Benefit administration including new hires, termination, and
life qualifying events
. Worked with benefit vendors and brokers to ensure benefit plans are
compliant and cost effective
. Audited benefit invoices to ensure accuracy
GLOBAL SECURITY ADMIN
Securitas Security Services USA, Inc / Onsite Lam Research, Fremont CA
(Contract) October 2010 to December 2011
. Provided clerical support to Global Security Director including calendar
management, preparation of correspondence, prepared reports, created
PowerPoint slides and handled office duties as requested
. Prepared and audited expense reports for management
. Processed invoices through SAP and released for payment
. Determined and categorized expenses to proper charge codes
. Maintain Accounts Payable records including filing paid invoices, vendor
statements etc.
. Assisted with month end account reconciliation
. Prepared analysis of accounts and produced monthly reports
. Travel coordination both Domestic and International, designed and
implemented travel plans, scheduled flights, hotels, and ground
transportation
. Handled highly confidential and sensitive information
HUMAN RESOURCE GENERALIST
Securitas Security Services USA, Inc. January 2006 to October 2010
. Full cycle recruiting including but not limited to sourcing, pre-
screening, interviewing and evaluating applicants' qualification for
assignments
. Sourced candidates using internal ATS, job boards, networking, employee
referrals, etc.
. Conducted reference checks and initiate background checks of applicants
in accordance with company policies, and processed oral drug screen for
selected applicants
. Coached and counseled temporary employees to ensure quality performance
and job satisfaction
. Advised and coached managers on state and federal regulations along with
company policies and procedures
. Managed employee relations issues including conducting investigations,
performance warnings, performance improvement plans, counseling and
terminations
. Trained managers on staffing process and provided ongoing guidance
. Responded to EDD claims via TALX, and represented company at EDD hearings
. Facilitated California Guard Card Training AB2880, and submitted
fingerprints to DOJ for California Guard Card License
. Maintained HRIS database for recording LOA, COBRA, I-9 verification, and
required licensing
. Conducted exit interviews including providing appropriate paperwork,
explanation of COBRA, life insurance conversion
. Delivered benefits orientation materials and/or presentation in a group
setting
. Coordinate Annual Open Enrollment and main point of contact for questions
or concerns
. Communicated with employees on benefit eligibility, options, cost and
enrollment
. Coordinated Annual/Quarterly Employee Events for more than 1400 employees
. Answered employee questions regarding benefits, payroll, scheduling, and
resolve any issues
HUMAN RESOURCE STAFFING SPECIALIST
EMQ Children & Family Services February 2005 to October 2005
. Performed full-cycle recruiting activities including sourcing, screening,
and interviewing
. Advised and coached managers on state and federal regulations along with
company policies and procedures
. Ensures regulatory and system compliance in HR initiatives
HR COORDINATOR/STAFFING SPECIALIST
Manpower Staffing Service April 2002 to January 2005
. Coordinate, schedule and interview candidates; assist with recruitment;
act as a liaison between agency and hiring managers
. Reviewed employment applications and administered pre-employment testing
. Managed full cycle recruitment for multiple locations
SKILLS PROFILE
. Full cycle recruiting, sourcing, negotiations, onboarding
. Applicant tracking systems: Deploy, SAFES, Personic, PeopleSoft,
Ultrasource, TempWorks
. HRIS: SAP, ADP, Oracle PeopleSoft
. Proficient in the following: Microsoft Office Suite, PeopleSoft
Applications, SharePoint