Brittany Wells

*** ********* ***** #*

Florence, KY 41042

859-***-****

aceha0@r.postjobfree.com

Summary

Self-motivated, dependable individual with strong foundation in customer

service. Developed positive work ethic while working throughout high

school and college.

Qualifications

Excellent customer service and conflict management skills

Able to anticipate the needs of the customer

Work well independently or as a member of a team

Respond well to supervision and feedback to learn and improve

Confident in customer service skills

Strong computer aptitude

Externship

St. Elizabeth Physicians, Covington, KY

Medical Assistant - October 2013 (160 hrs)

Room patients, obtain vital signs and history

Assist physician with minor procedures

Run labs (ie blood glucose, urinalysis, microalbumins, strep, flu and urine

pregnancy tests)

Give injections, perform EKG's, eye and hearing tests and diabetic foot

examinations

Charting, calling in prescriptions and patient scheduling

Responsible for instrument counts and running autoclave

Triage incoming phone calls

Call patients with lab results

Education

Brown Mackie College, Ft. Mitchell, KY

Medical Assistant Diploma - October 2013

Lloyd High School

Diploma - May 2011

Experience

St. Elizabeth Physicians Neurology, Crestview Hills, KY

Medical Assistant - November 2013 - present

Room patients, obtain vital signs and history

Assist physician with minor procedures

Charting, calling in prescriptions, patient scheduling, prior

authorizations

Give injections

Sending and receiving faxes

Call patients with messages and results

Confirmation calls

Clean and stock exam rooms

Domino's Pizza

Manager in Training: 01/13 - 04/14

Provide customer service in person and over the phone

Take, cook and deliver orders

Opening and closing procedures

End of the night deposit

NoRam international (temporary)

Outbound Processing: 07/12 - 01/13

Wendy's

Cashier/Customer Service: 04/12 - 07/12

Spencer's Gifts

Cashier/Customer Service: 06/11 - 04/12

Pizza Hut

Server/Customer Service: 08/10 - 06/11

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