Noel Mikhail

*** ****** ******, ***. #*

Long Branch, NJ 07740

908-***-**** www.linkedin.com/in/noelmikhail aceh98@r.postjobfree.com

SUMMARY

Accomplished Business Analyst with a diverse background of Fortune 500

leadership experience in the telecommunications, retail, hotel and

manufacturing industries. Skilled in analyzing financial and business

issues, then developing and implementing optimal solutions that increase

company productivity. Recognized for effective verbal and written

communication, critical thinking and cross -functional collaboration.

Consistently fosters teamwork and empower staff, driving delivery of

results.

TECHNICAL SKILLS

Financial Analyst Microsoft Office suite Aspect eWFM Management

Budget and Forecast Crystal AS400

Cash Management Hyperion Verint

Accounting-Payroll Oracle Aspect

PROFESSIONAL EXPERIENCE

CABLEVISION, Newark, NJ 1998 - 2013

Business Control Analyst 2004 - 2013

. Ensured adequate staffing needs by monitoring, forecasting and tracking

headcount and call volume, which reduced staffing needs by 10%.

. Developed reports on a monthly basis as required, identifying areas of

weak performance.

. Examines business objectives and needs, including call volume, call

patterns, forecasting, productivity and cost per call.

. Created ad-hoc reports in a timely and accurate manner, with

recommendations to enable high levels management to make decisions for

both short and long term goals.

. Increased productivity by Identifying and evaluating trends, root causes

and opportunities for improvement.

. Monthly Headcount Reporting & Analysis.

. Supported scorecard key performance metric analysis including,

productivity analysis .

. Provided reporting analysis of actual versus forecast.

Corporate Financial Analyst 2002 - 2004

. Analyzed monthly financial and non-financial performance for 5 call

centers in New Jersey region with portfolio value in excess of $29M.

. Assists in analyzing and reviewing the monthly financial results against

established targets.

. Assisted Area Director with preparation, and review of all financial and

performance reports.

. Supported preparation of annual operating budget, forecast, and long and

short term plans.

. Approved all authorization for payments, personnel action forms, travel

and entertainment expense requests.

Financial Analyst 1998 - 2002

. Identified areas for improvement in expense savings and revenue

enhancements by collaborating with departmental managers.

. Assisted in reviewing and analyzing performance of local system

operations.

. Aided in preparation and analysis annual budget, quarterly forecast, and

monthly closing financial and non-financial operating variables.

Noel Mikhail aceh98@r.postjobfree.com Page Two

ADDITIONAL EXPERIENCE

MACY'S CORPORATION, New York, NY 1993-1998

Payroll Analyst

. Processed and controlled bi-weekly payroll for 300 employees.

. Maintained files relating to employee vacations, direct deposits,

transfers, new hires, terminations, retro-salaries, garnishments and

benefit deductions.

. Prepared annual reports for wages and tax filings.

Supervisor, Cash Management

. Supervised staff of 5. Performed bank reconciliation for accounts at 7

major banks with balances in excess of $2.5M.

. Verified transaction activities of several account balances.

. Prepared journal entries and monthly closings.

Staff Accountant, Fixed Asset

. Maintained additions of fixed assets with portfolio value of $900K.

. Prepared journal entries for dual ledger system and respective

reconciliation.

. Assisted in preparation of annual operating budget and various

explanations.

. Drafted monthly and seasonal financial statement.

Parsippany Hilton Hotel, NJ 1992-

1993

Staff Accountant

. Responsible for processing invoices for all payments of $10 million

monthly budget.

. Handled vendor relations and balanced general ledger accounts.

. Responsible for processing invoices for payment and performed

reconciliation.

CERTIFICATIONS

Strategic Planning for Organizational success.

Building Better Work Relationships .

Critical thinking.

Leadership Development for Women..

How to Communicate with Diplomacy, Tact and Credibility.

Project Team Member Workshop.

EDUCATION

BS, Accounting and Finance

Alexandria School of Commerce-Alexandria, Egypt

Contact this candidate