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Customer Service Data Entry

Location:
Amelia, OH
Posted:
June 09, 2014

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Resume:

Jennifer R Strong

**** ******* ******

Covington, KY 41011

859-***-****

859-***-****

I have approximately 11 years of office experience including a secretary and bookkeeper.

Most recently, I have been working with different temporary agencies doing some

seasonal warehouse positions. Prior to that I took some time off to take care of my

grandfather that had become terminally ill.

My skills and experiences include accounts payable and receivables, bookkeeping, file

management, general ledger, financial statements, inventory management, payroll

processing, tax planning, incoming/outgoing mail, answering multi line phones, customer

service, picking and packing of items, labeling of boxes for shipping, inventory sorting,

filing, invoicing and general warehouse/office duties.

Experience

Warehouse associate Sept. 2013 – Feb. 2014

Elevations, Erlanger, KY $11.00 an hr.

Load/unload trucks, packing of items, labeling of boxes, use RF hand scanner,

check incoming items and enter into the systems inventory, inspecting items for

damage, etc.

Secretary Bookkeeper July 2007 June 2012

Bob & Don, LLC, Erlanger, KY $13.00 an hr.

I did the bookkeeping for their two restaurants and the restaurant equipment

business they owned. I answered a multi line phone system, customer service inquiries

and issues, invoicing, incoming/outgoing mail, filing, prepare and process payroll,

reconcile records of bank transactions, prepare bank deposits, prepare purchase orders,

complete and submit sales tax forms, workers compensation forms, and general office

duties.

Secretary Dispatcher August 1998 June 2007

Mike Hensley Plumbing and Sewer $15.50 an hr.

I answered a multi line phone system, customer service, scheduled service calls,

prepared outgoing mail, sorted and distributed internal office mail, data entry, invoicing,

filing, payroll, human resource duties, bank deposits, issuing checks for bills, refunds, etc.,

meet and greet customers and vendors, resolve any issues with customers and/or

vendors, and performed general office duties.

Skills:

Accounting, accounts payable and receivable, auditing, administrative support,

balance sheets, bookkeeping, calculator, customer relations, data entry, email, fax, file

management, financial statements, general ledger, general office duties, government

forms, inventory management, microsoft word, microsoft office, microsoft mail, payroll

processing, photocopier machine, printers, property management, quickbooks, quickbooks

pro and pos (point of sale), tax planning, and I have great, professional telephone

etiquette and customer service skills.



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