Jeffrey Alan Pruzinsky

**** ********** **** ******, **** 43017

aceguv@r.postjobfree.com

614-***-****

Professional Profile

Professional driven by success and goal attainment with a proven track

record in sales, management, leadership and financial achievements. Proven

ability to lead a team to exceed goals and expectations while developing

staff into a highly functioning organization. Ability to execute multiple

project simultaneously, communicate ideas to others and bring functional

groups together to achieve a common goal.

Summary of Qualifications

Twenty-four years in Senior Management focusing on financial growth, market

development, sales, customer service, and staff development. Develop sales

goals and budgets while ensuring their execution and attainment through

delegation and supervision. Oversee all aspects for P&L. Exceptional

person to person and business to business sales while exceeding goals and

developing markets. Excel in: leadership, strategic planning, financial

responsibility, merchandising, staff management, and goal actualization.

Complex Business Solutions

. Manage the complexity of the business, being aware of the dynamic

environment and foster flexibility in the management process to improve

efficiency and effectiveness.

. Coordinate the integration and interaction of activities across multiple

departments

. Implement resource selection and coordination of information technology

to streamline business transactions and reduce operating costs

. Integrate people, systems, information technology, training, branding and

marketing to produce systems that increase profitability and integration

throughout the organization

. Make recommendations and changes to improve operations in accordance with

defined policies procedures and regulations

. Observe and identify competitive data to develop sales projections and

identify staffing needs

. Develop master plan to reach defined expectations in each department

Leadership

. Manage, motivate, coach and lead a team of 65 employees to exceed

corporate goals in multiple departments

. Hire, train, promote and provide corrective action to develop staff to

exceed defined goals

. Direct, oversee and empower employees and other managers in multiple

departments

. Delegate and entrust responsibilities while holding staff accountable

. Encourage and support staff growth while adhering to corporate mission

and values

. Foster team atmosphere and resolve employee complaints and conflicts

Financial Responsibility

. Manage revenue stream of $1.7 million dollars while controlling expenses

up to $950,000

. Increased revenue 68% over a 3 year period.

. Increased profits by 15% in one year alone

. Increased per person spending every year for 5 years between 9% and 15%

annually

. Annually exceeded revenue budget while keeping expenses under budget

. Develop, maintain and control all aspects of the budget

. Strengthened controls and accountability and reduced costs

Jeff Pruzinsky - Page 2

Customer Service

. Develop and implement training modules to increase customer contact and

interactions.

. Business client retention rate of 96% and retail customer retention rate

of 89% annually

. Increased customer rating of the business to average of 4.7 out of 5

. Trained staff to promote an establishment where customers felt welcome

and comfortable

. Ensure customer contact, correspondence and service exceed guest

expectation

. Routinely meet with customers, managers and vendors to provide

exceptional customer service while addressing all questions and needs

Marketing

. Proven ability to analyze markets, target specific areas and develop

strategies to attain sales goals

. Increased participation at the facility by 14 % in one year and 38% over

a 3 year period

. Develop marketing techniques using: professional organizations,

internet, social media, radio, print media, television, member and

business networking

. Increase usage of the facilities in multiple areas including: golf

outings, golf rounds, member rounds, private parties, weddings, banquets

and membership sales

. Use software to target specific businesses and individuals that fit the

desired demographic

. Obtain specific financial information to develop marketing techniques for

each specific client

. Created and taught marketing classes at Columbus State Community College,

bringing together students in: website design, public relations,

marketing and photography classes. Ideas, suggestions and marketing

plans were adapted and implemented to produce positive results

. Identify and develop what makes each product unique. Capitalize on the

company's brand to separate and elevate the company over the competition

Employment History

Safari Golf Club at The Columbus Zoo 2010 - 2014

Operations Manager

Independent Insurance Agent 2007 - 2010

Major Medical Broker

Disability/Vision/Dental/Supplemental

Bridgeview Golf Course/Columbus State Community College 2004 - 2007

General Manager

Safari Golf Club at The Columbus Zoo 1990-2004

Assistant General Manager

Education

The Ohio State University

Bachelor of Science - Agricultural Business

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