RICK MANGRAM

*** * ********* *** *******, IL ****6 acegq9@r.postjobfree.com 708-***-****

INFORMATION TECHNOLOGY NETWORK SPECIALIST

Solutions-oriented IT Network Specialist with notable success directing a broad range of corporate IT

initiatives while participating in planning and implementation of Network solutions in direct support of

business objectives.

Track record of increasing responsibility in secure network design, systems analysis and

development.

Demonstrated capacity to implement innovative security programs that drive awareness,

decrease exposure, and strengthen organizations.

Hands-on experience leading all stages of system development efforts, including requirements

definition, design, architecture, testing, and support.

Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts

while managing, motivating, and leading project teams.

Adept at developing effective security policies and procedures, project documentation and

milestones, and technical/business specifications.

CORE COMPETENCIES: Network & Systems Security; Business Impact Analysis; Data Integrity/Recovery;

Disaster Recovery Planning; Research & Development; Risk Assessment;

Platforms: Microsoft Windows® operating systems from Windows NT 4.0, 2000, 2003. Linux

(Red Hat). Novell Networks, 4.11 and 5.0, Active Directory (2000 and 2003) Exchange (2000 and

2003), Cisco IOS 12.4 and higher. Call Manager 6.0, 4.2, Avaya Intuity Audix, Nagios, Cacti,

Solarwinds. Ops Manager, Blackberry Enterprise Server for Lotus Notes and Exchange(3.6, 4.0

and 4.1)

Networking: TCP/IP, Novell IPX/SPX, SMS/SQL, Ethernet, FDDI, VPN, SSH, EIGRP, OSPF,

BGP, VSS, HSRP, Security Contexting for Firewalls, MPLS, T-1, T-3, PRI, ISDN.VTP, Spanning

Tree, SNMP, DNS, DHCP, Cisco ACS 5.0, Etherchannel(Port-channeling) Multicast Static

Routing,

Languages: Windows login Scripting. SQL Scripts (Reporting based queries for SMS 2003)

Hardware: Cisco Pix 515E Cisco ASA (5510,5520, 5550 and 5580), Cisco Routers (2811, 3845,

7206), Cisco Switches (2960, 3750, 3750X 4507, 5505, 6504, 6506, 6509), Cisco VPN

Concentrators 3005, Foundry Big Iron, Extreme Switches (8800 series). Cisco Wireless

Controllers (2100 and 5500 series). Juniper (SSL VPN, IDS/IPS) Juniper JSR 4350 Routers. Hp

Proliant DL 360 and DL 380, Dell 1950, 2950, F5 Load Balancers (1500, 1600, 3600 and 6900

series)

PROFESSIONAL EXPERIENCE

Prescient Solutions (Full-Time) ITW Account December 2012 - Present

Sr. Network Engineer

Working as a Sr.Network Engineer to provide support for a Complex Infrastructure.

Provided leadership for Network Remediation for ASA5500 series

Provided Support across Teams(Systems and Helpdesk) for upcoming Projects

Upgrade Circuits with Verizon from 45mb to 100mb

Provided support for the Co-Location (Westmont Datacenter)

…

Worked with Change Management and Monthly Maintenance for Major Changes.

In charge of the Infrastructure design for move to new campus.

Monitor the Network with What’s Up Gold.

Sg2 (Full-Time) March 2011 – December 2012

Sr.Network Engineer

Working as the only Network Engineer to support the existing network.

Key Contributions

Provided support for Cisco Routers, 1800, 3845.

Provided support for Cisco Switches 3650, 3750, 6509

Provided support for Cisco WLAN Controller 2112 with access points Model 1240G..

Provided support for Network Protocols, OSPF, BGP, DMVPN.

Provided support with Juniper SSL VPN 2500, Netscreen Firewalls 500 and above

Provided support for Muti-Site locations, Skokie and London Site.

Installed and supported Solarwinds 10.0 NPM, APM, UDT

Ace Hardware Contract December 2010 – Feb 2011

Network Engineer

Working as a contractor to help migrate legacy applications and network devices to new environment.

Key Contributions:

Providing support for F5 Load Balancers version 10.2, ASM and APM.

Reviewing overall layout of the network and security by making recommendations.

Working with InfoBlox for DHCP and DNS.

Built Solarwinds NPM 10.0 for monitoring of their legacy environment.

Worked with Wireshark for sniffing traffic.

CSC (Computer Science Corporation) Contract November 2010 – December 2010

Sr. Network Engineer

Worked as a consultant at Motorola to help with their mobility migration. Motorola was merging division

into one.

Key Contributions:

Reviewed F5 Configuration and made recommendations.

Rack,stacked and configured Cisco Switches and Routers.

Upgraded Cisco routers 3845 and Cisco Switches 3750.

Troubleshoot issues that may arise by providing input.

Exposure to Palo/Alto from a Web Firewall application standpoint.

RJO Brien (Full Time)

Network Engineer November 2009 – November 2010

Established and Maintained network connectivity for the Trading Firm. Helped to design new offices and a

project plan the timeframe upon completion. Worked with different International companies to establish

communication with our trading system. Worked and managed vendors, such as Verizon, ATT for new

connectivity to our office. Summarize reports and Network Monitoring for peak times to monitor

degradations on the network and make recommendation.

Key Contributions:

Supported over 10 sites and maintained connectivity and troubleshoot issues as they arise.

Supported BGP, EIGRP routing protocols.

Configured and supported F5 LTMs.

Successfully upgraded all Cisco switches(3750,6509) to a new version, based off of model of the

switches.

Created ACL and Static NAT for access through Cisco Firewall Service Modules.

Design Enterprise diagrams for Site to Site connectivity and dynamic protocols such as BGP and

also design for Disaster recovery.

Rasmussen College(Full-Time) August 2008 – November 2009

Network Engineer

Established and maintained enterprise-wide information network systems. Oversee companywide efforts

to identify and evaluate all critical systems. Design and implement network and security processes and

procedures. Collaborate with external managed services to re-evaluate network parameters. Presented

reports on weekly basis of network statistics to senior management. Work will different teams to help

complete their projects on critical timeline based on customers’ needs.

Key Contributions:

Supported over 17 sites to developed standards processes for the Network.

Successfully migrated networks from MCI/Verizon to Sungard Datacenter.

Design and Implemented new datacenter with new IP subnetting for Prod and Dev networks.

Created company policies and procedures governing corporate security, email and Internet usage,

access control, and incident response.

FTD Inc(Full-Time) January 2007 – August 2008

Network Engineer

Managed and Analyzed Server systems and Network/Voice networks to develop a standard policy and

procedure. Designed and Implement a new structure for better performance on LAN/WAN. Worked with

Vendors to provide alert notifications to proactively monitor networks and address issues before they

arise.

Key Contributions:

Maintained and achieved uptime for network via redundancy 99.95%

Created documentation for issues that arise that will be a risk to the company and what systems

will be affected from a financial point of view.

Migrated systems from old windows platforms to new platforms.

Redesigned Network and Voice Infrastructure, Security Infrastructure, Server Infrastructure.

TENNIS CORPORATION OF AMERICA (FULL-TIME) June 2005 – January 2007

System Engineer/Network Engineer

Provided comprehensive remote and onsite support for internal and external customers including Senior

level support for LAN/WAN.

Key Contributions:

Migrated sites from VPN to MPLS successfully.

Developed and implemented a redundant strategy for the network.

Developed budget strategies to help start projects successfully.

Maintained reports for executive staff on projects status and progress.

Migrated from Exchange 2000 to 2003 successfully.

ORBITZ.COM (FULL TIME) October 2000 – June 2005

Sr. Network Engineer/Telecom Manager

Provided and Maintained high level support in a fast paced environment. Conducted network standards

across all areas of the network. Provided Internal and external support with companies that Orbitz

acquired.

Key Contributions:

Implemented call centers for internal sites and remote sites.

Implemented Network Standards from Security and Routing.

Established good relationships with Telecom Vendors.

Implemented redundancy plan to successfully maintain uptime for critical systems.

Worked with different teams to understand their process of operation and upcoming projects.

Established uptime reports on a weekly basis to the executive team on network performance.

Managed a team of 13 people to help success perform their job responsibilities.

EDUCATION AND CREDENTIALS

2 year College Degree

OAKWOOD COLLEGE – Huntsville, AL

1.5 year Degree

Computer Learning Center – Chicago, IL

Professional Training and Certifications

CCNA – Cisco Certified Network Associate

CCNP- Cisco Certified Network Professional (1 test completed)

Microsoft Certified Systems Engineer (NT 4.0)

Microsoft Certified Professional (XP, Server 2003)

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