Gabriela Gonzalez

**** ***** **** **. ***.*** Orlando, FL 32822

Phone: 407-***-**** acegof@r.postjobfree.com

Objective To obtain a challenging position at an outstanding corporation where I can apply

my organizational skills, energetic attitude and contribute to company growth.

Experience

Administrative Assistant

Euro USA, Hainesville, IL.

09/2012-05/2014

Support for the account executives:

• Process Euro new item setup paperwork

• Enter new items into the Roundy’s new item setup system

• Process orders for Roundy’s chain

• Process new item setup and promotions for Roundy’s

• Create spreadsheets

• Enter monthly promotions

• Contact vendors for promotions, AD money and samples

• Create order guides

• Maintain contracts

• Process credits for sales reps

• Create product sell sheets

• Cut and merchandise cheese for upscale cheese shops

Administrative Assistant

DPI Specialty Foods, Arlington Heights, IL.

01/2009-09/2012

Support for the account executives:

• Process DPI new item setup paperwork

• Enter new items into the Roundy’s and Supervalu new item setup system

• Enter promotions into the Supervalu system

• Process new item setup and promotions for Sunset, Peapod and other

independent stores

• Create spreadsheets

• Enter monthly promotions

• Contact vendors for promotions, AD money and samples

• Create order guides

• Maintain contracts

Inside Sales / Customer Service Representative

• Responsible for maintaining accounts and increasing sales and

profitability within assigned territory.

• Support outside sales staff by entering orders, distributing product,

working with customers one on one over the phone, creating

spreadsheets, processing paperwork, sending all information to out of

town sale reps, arranging for demos and advertising paperwork,

coordinating samples.

• Assist customers with inventory, pricing, and transportation questions.

ETX Transmissions/ Accurate Transmissions, Mundelein, IL

Customer Service Representative

01/2008-01/2009

05/2004-07/2006

• Customer service rep handling all incoming calls

• Interacted daily with retail automotive franchises

• Entered all orders daily for customers

• Problem solved all aspects of orders for customers from start to finish

• Trained new employees in their daily roles of inside sales

• Participated in focus group for inside sales

Graebel Movers International, Buffalo Grove, IL

International Relocation Coordinator

07/2006-12/2007

• Setup customer profiles

• Provided quotes for international relocations

• Coordinated international relocations from start to finish

• Setup packing and delivery dates for transferees

• Arranged documentation for customs clearance of personal goods

• Setup transportation with steamship lines

• Collected all charges for the relocation and billed the accounts

Washington Mutual, Vernon Hills, IL

Loan Specialist

05/2003-04/2004

• Customer service rep handling all incoming calls

• Provided homeowners with loan information

• Processed mortgage payments

• Researched information on property tax and homeowners insurance

• Corrected misapplied payments

Jasco Uniforms Unlimited, Vernon Hills, IL

Customer Service/Accounting clerk

11/1999 - 4/2003

• Customer service rep handling all incoming calls

• Placed orders via phone

• Provided shipping information to customers

• Provided product knowledge about company merchandise in catalogs

Promoted to accounting department

06/2001

• Entered orders in system

• Balanced cash receipts

• Tracked orders shipped throughout the day

Education Mundelein High School

College of Lake County

Languages Spanish/English

Skills Extensive knowledge of Microsoft Word, Excel, Outlook, PowerPoint - Unix trained and certified,

AS400, Oracle, customer service/ call center, prior 10-key and/or data entry,

website assistance, fax/e-mail transmission, good organizational skills with focus

on detail and accuracy, ability to multi-task, ability to work independently or in a

team environment, trained in cutting and merchandising cheese for upscale

cheese shops.

Contact this candidate