Shailesh Patankar Email: acegdt@r.postjobfree.com Cell: 818-

***-****

SUMMARY

- More than 20 years of experience in the IT industry, leading and managing teams and implementing solutions

- Certified PMP with proven expertise in Project Management; skilled in the use of PM tools such as MS Project

- Sound knowledge of the PMI Methodology, SDLC, waterfall as well as iterative development methodologies

- 14-15 years’ experience in Project Management, Program Management & Account Management

- Expertise in Crisis Management, Risk Management, Resource Management, Scope Control, Budget Control,

Cost Avoidance, Business Development and Relationship Management

- Managed large/complex, full lifecycle projects

- Excellent analytical skills and requirements management experience

- Excellent management skills with proven ability in leading big teams in a multi-cultural set up

- Background in Internet Consulting, Testing, Quality Assurance, and Capacity Planning

- Mentoring, setting up processes, standards and guidelines

EXPERIENCE HIGHLIGHTS

Farmers Insurance, Los Angeles, CA: May 2013 – December 2013

Senior IT Program Manager for Personal Lines Applications, responsible for end to end project delivery for two

key high visibility initiatives involving vendor management, test coordination, managing multiple application

development teams, change management, and budget management as well as working with business sponsors and

functional teams.

Kaiser Permanente, Pasadena, CA: August 2012 – January 2013

Senior IT PM managing EDI/Claims projects, in the Health Plan Claims and EDI organization, under Kaiser’s

high visibility national claims system initiative. The role involved end to end delivery of projects, requiring the

application of advanced project management practices and experience to ensure proactive action, testing

coordination and defect management, effective communication, project budget management, resource

management and change management.

WellPoint, Woodland Hills, CA: May 2011 – May 2012

Senior IT PM managing a CMS project under the ICD10 umbrella. This was a lean IT initiative aimed at sending

encounters and claims data to CMS in the 5010 ANSI 837 format. The project leveraged existing SSB data

warehouse architecture to construct 5010 data that is processed by Enterprise EDI and sent to CMS. The project

also involved creation of an EDI Repository and model changes to the enterprise data warehouse which is the

source of truth for claims data. Also managed an infrastructure buildout initiative for ICD10 test environments

across various functional applications and projects in the ICD10 program.

WellPoint, Thousand Oaks, CA: April – December 2010

Senior Project Manager, in the IT Project & Portfolio Management area, involved in managing a Lean IT initiative

for a migration project. The objective was to migrate an end-to-end Dental system from a proprietary platform to

Anthem systems. The project was executed based on an iterative paradigm, using Rational RequisitePro for

Requirements Management and Rational Quality Manager for Test Management, and several key areas such as

Membership, Claims, Broker Systems, EDI, eBusiness Provider Portal, Provider System, etc. Involved in overall

project management, iteration planning, related iteration activities and cost management.

Reporting House, Woodland Hills, California: April 2009 – March 2010

Reporting House, a division of Synergy Solutions, provides sophisticated knowledge based BI and reporting

solutions.

Strategic Advisor/Consultant in the enterprise asset management software area, assisting in the evolution of

targeted advanced analytical tools combining asset management principles and business intelligence with balanced

scorecard methodology and dashboarding.

Countrywide Bank, FSB (BOA), Calabasas, CA: June 2008 – January 2009

Senior Project Manager in the Strategic Business Alliances (SBA) division, managing projects in the BofA

transition space. Actively involved in managing a fast track project, the JV Database, which will be the system of

record for all JVs between Countrywide/BoA and a joint venture partner. Managed all aspects of this project

including Development, QA, UAT and Implementation.

Also managed a key initiative aimed at identifying and transitioning SBA processes to an offshore team in Bank of

America Continuum India [previously known as Countrywide Finance Corporation India (CFCI)] based in

Mumbai, India. Worked with process owners in SBA to put job descriptions together, created requisite process

documentation, and built a team working with the Finance & Analytics Services (FAS) group (a KPO organization

within legacy CFCI), to assist the transition of processes and monitor progress.

WellPoint, Newbury Park, CA: July 2007 – January 2008

Senior Business Project Manager in the Senior Services PMO, managing a fast track, high visibility compliance

project to implement a consistent billing process, improve premium calculation and change the billing cycle to

send bills prospectively. Championed a Senior Medicare Advantage project aimed at completing requirements

analysis to migrate an existing product to a new platform in 2008. The project, which primarily centered on

working with an internal vendor, also involved completing compliance related requirements aimed at minimizing

manual processing on the current platform.

WellPoint, Newbury Park, CA: July 2006 – July 2007

Senior IT Project Manager, in the Senior IT division, managing key projects in WellPoint’s Senior Medicare

Advantage products space. Projects included a strategic initiative aimed at enhancing claims auto-adjudication

and building IT infrastructure for a unique product offering. Involved in project delivery, requirements

management, relationship management, crisis management and coordinating application work team effort based

on defined release schedule. Responsible for liaising with business users and coordinating user acceptance testing,

project planning and tracking

US TECHNOLOGY RESOURCES LLC: 2002 – 2006

WellPoint, Inc., Newbury Park, CA: September 2005 – July 2006

Account/Project Manager in charge of project delivery for multiple projects, client liaison and relationship

management, crisis management, project planning and tracking, resource management and process adherence.

City of Hope, Duarte, CA: January 2004 – September 2005

Project involved setting up a Corporate Program Management Office (PMO) and developing a dashboard

application using strategy linkage mapping methodology, a balanced scorecard paradigm and web-based

architecture. The Corporate PMO will help align initiatives and business goals with the strategic plan and identify

and monitor key performance measures/metrics. Strategic PMO Consulting to help evolve the notion of a PMO

Dashboard beyond initial pilot/proof-of-concept into a tangible, sustainable management tool. Championed

concept and design of the PMO framework, requirements management, PMO Dashboard Design and QA.

Co-authored white paper on PMO at City of Hope published in the July 2005 issue (Vol. 37, No. 3) of the OD

Practitioner, an OD Network publication.

WellPoint Pharmacy Management, West Hills, CA: June 2002 – Dec 2003

Account/Project Manager in charge of project delivery for multiple projects across a wide spectrum of platforms,

business development activities, client liaison and relationship management, crisis management, resource

management including resource planning and recruitment, project planning and tracking, process training, and

mentoring.

APAR INFOTECH CORPORATION (Now Ness Technologies, Inc.): 2000 to 2002

Indus International Inc. (now Ventyx), Atlanta, GA: July 2000 – March 2002

Engagement/Project Manager in charge of project delivery for a web-based Enterprise Asset Management

application. The project was executed based on the offshore-onsite paradigm using Rational ClearCase MultiSite

configuration management tools to support distributed development. The solution uses the Rational Unified

Process (RUP) methodology and is based on a software factory process, flexible and component-based tiered J2EE

application architecture. Actively involved in coordinating initial infrastructure setup and team building, iteration

planning, defects management, reviewing standards documentation, developing software factory processes.

Helped set up processes for change control in keeping with RUP based requirements management principles

including participation in Change Control Board (CCB) activities. Spearheaded the test automation effort and

contributed to software testing project requirements.

Tata Consultancy Services, Mumbai, India: May 1989 – June 2000

Rich and diverse IT consulting experience over a 11 year period, in management and leadership roles, managing

projects, leading cross-functional teams, undertaking process initiatives, quality auditing, resource management,

and mentoring.

EDUCATION, TRAINING & CERTIFICATIONS

- Project Management Professional (PMP), awarded by PMI

- Masters in Business Administration (MBA), University of Bombay, Mumbai, India

- Bachelor’s Degree in Chemical Engineering, University of Bombay, Mumbai, India

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