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Customer Service Accounts Receivable

Location:
Las Vegas, NV
Posted:
June 05, 2014

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Resume:

Ebonique Hildreth **** Brazil St Las Vegas NV, ***30

Home 702-***-**** Cell: 702-***-**** acegbk@r.postjobfree.com

CAREER SUMMARY

Accounts receivable specialist experienced in tracking and auditing incoming revenue. Post to the general

ledger, prepare monthly A/R reports, collection on past due accounts. Reconcile client and vendor

commission, credit card transactions, and complimentary concessions. Work collaboratively with vendors

and employ exceptional relations skills. Areas of expertise include:

Billing Analysis . . . Financial Management . . . Organizational Accountability . . . Commission

Preparation . . . Interpersonal Communication . . . Account Reconciliation

PROFESSIONAL ACCOMPLISHMENTS

Collected and reconciled delinquent billing over 120 days past due. Maintained accounts keeping

current while settling client disputes by way of efficient interpersonal skills. (Cosmopolitan MGM

Resorts International Aria Vdara, Bellagio Circus Circus,).

Supervised a team of ten employees influencing an effective organizational culture and account

Management. (Aria/ Vdara 2009-2011).

EMPLOYMENT

2013

Cosmopolitan, Las Vegas, Nevada Present

Accounts Receivable Specialist

Involved with the billing of conventions and series groups. Billing includes auditing all

outlet and hotel charges.

Maintain accurate billing adjusting any discrepancies or errors. Reconcile customer disputes

within a 24 hour timeframe.

Collection on account 30 days past due.

2011

MGM Corporation, Las Vegas, Nevada 2013

Coordinator Supervisor

Responsible for auditing the total balance of the convention groups.

Processing comps.

Maintain a professional relationship with vendors.

Lead group discussion meetings with various department heads within the company.

Aria / Vdara, Las Vegas, Nevada 2009-2011

Accounts Receivable Lead

Supervised a team of ten employees to include scheduling, compliance, and maintain group synergy. Month-

end reconciliation on cross property accounts, hotel dispute and skip accounts. Arrange and prepare daily

operating report for all revenue earning outlets.

Responsible for tracking all incoming check payments

Phone scheduling

Settling pending hotel disputes

Bellagio 2007-2009

Accounts Receivable Clerk

Month-end reconciliation on cross property accounts, Hotel charge back accounts. Arrange and prepare

tracking for all incoming check payments

Maintain whole sale and convention accounts.

Collection of payments 30 days out.

Maintaining the Discover and American Express chargeback accounts.

Circus Circus 2005-2007

Accounts Receivable Clerk

Month-end reconciliation on cross property accounts, Hotel charge back accounts. Maintain voucher biased

accounts.

Collection of payments 30 days out.

Maintaining the Discover and Visa chargeback accounts.

Efficiently balancing the Nabanco from the batch and settlements from the hotel.

Effective customer service, internal and external.

Circus Circus 2003-2005

Birthday Coordinator

Efficiently hosting a birthday party while ensuring the client is having a good time.

Collection of party deposits, as well as final payments via cash and credit card.

Maintaining correct amount of stock for the upcoming events.

Ensuring the guest receives over and above customer service.



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