Rebecca Aberra
**** *******, ******** ** *** *K*
aceg8u@r.postjobfree.com
Education
****-**** ******* *āÉtudes Secondaires (D.E.S.)
Villa Maria High School, Montreal Quebec
Enriched Science Program
2010-2012 Diplôme dāÉtudes Collégiales (D.E.C.) Program
Dawson College, Montreal Quebec
Pure and Applied Science Program
2012 ā (2015) Bachelor of Science (to be completed in 2015)
Concordia University
Specialization in Behavioral Neuroscience
2011 CPR certified and level C First aid (Red Cross)
2011 National Lifeguard Certificate
Languages
English and French (written and spoken), as well as basic Spanish
Computer Skills
Excellent capabilities in Excel, Word and PowerPoint
Work Experience
Present Customer Service Phone Agent
Aldo Head Office
Provided product or store information upon request
Completed transactions and sales entries over the phone
Tracked merchandise and filed for investigations when necessary
Acted as an interface between the customer and the store
Completed and filed complaints if necessary
2011-2014 Lifeguard
Westin Hotels and Resorts, Montreal
Supervised pool area and provided first aid if needed
Greeted clients as well as addressed any customer service issues
Maintained the cleanliness of the area
2011-2014 Store Supervisor
Cartes Etc, Montreal
Managed inventory
Consulted with regular and potential consignees
Managed a small number of company employees
2012 (summer) Brand ambassador / promo model
Girls of Glam
Product distribution and education for Air Miles and Home Depot
Attended events, set up activities and answered questions
2010-2011 Sales Advisor
H & M Rockland
Assisted in providing excellent customer service
Cash trained
Helped maintain the cleanliness of the store and replenished products and
present them in a visually appealing way
2007-2011 Soccer Referee
NDG Soccer Association
Managed and supervised house league and intercity soccer games
Completed the necessary forms to be submitted to the association
Volunteer Experience
2014-Present Research Assistant
Center for Behavioral Neurology
Concordia (Loyola)
Data entry and maintaining the cleanliness of the lab
2007-2008 After School Tutoring
NDG YMCA, Montreal Quebec
Supervised afterschool activities for children aged 8-12
Helped children with homework in various subjects (English, French and
mathematics)
2009 Junior Leader
Kids Telephone Help Line
Organized events with my high school to raise funds
Assisted in occasions targeted to raise awareness
Activities/Hobbies/Interests
Music Played piano since age 5, took voice lessons
Science Won various awards for science projects
REFERENCES AVAILABLE UPON REQUEST