Mohamed Abouissa (I am on H*B Visa)

Contact Nitin: aceg6h@r.postjobfree.com 410-***-**** Mobile: 410-***-**** Fax: 877-***-****

Server/SAN/Virtualization Systems/Network Administrator

PROFESSIONAL SUMMARY

• Motivated IT professional with over 8 years of experience in design, implementation, consolidation, and support

of Active Directory, Windows Servers, Virtualization, and SAN technologies.

• Demonstrating and re-utilizing knowledge of best practices for related business problems.

• Providing Technical Solutions, implementation guidance and consulting to the business community and IT

Managers regarding infrastructures design, implementation, project team communications and content

management strategies.

• Experience with virtualization, storage, server, networking, data center services, and other leading-edge

products.

• Microsoft and Cisco certified professional of IT experience in installing, administering, configuring, monitoring,

and maintenance of Storage Area Networks (SAN), Backup & Restore Solutions, Disaster Recovery/Business

Continuity Solutions, Infrastructure Security, Network Security and Administration, Windows Server

2003/2008/2012 Hyper-V, UNIX.

• Storage/SAN Software: Strong experience in managing, implementing storage solutions using custom and

proprietary technologies like NEC Storage Manager Express, NEC Storage Manager, NEC Storage Manager

Integration Base, NEC Storage VASA Provider, NEC Storage PerformanceMonitor, NEC Storage

PerformanceNavigator, NEC Storage BaseProduct, NEC Storage Replication Navigator Suite, NEC Storage

DynamicDataReplication, NEC Storage RemoteDataReplication/DisasterRecovery/Business Continuity,

NEC Storage PowerConserver.

• NEC Storage D3-10/D3-10i, FC model (D3-10) and iSCSI model (D3-10i), FC model (D4-30) and iSCSI

model-

(D4-30i), M100 Disk Array, M300 Disk Array.

• Extensive experience with Windows Server Failover Clustering

• Networking Technologies & Protocols: SAN, NAS, DAS, WAN, LAN, TCP/IP, Fibre Channel, FCIP, FCP,

FCoE, iSCSI.

• Expertise in validating the implementation of a virtualized development environment using the VMware

vSphere Technologies, Microsoft Hyper-V, & Microsoft System Center and Configuration Manager

(SCCM), BACKUP Solutions.

• Experienced in configuring and architecting the RAID controllers and HBA Technologies.

• Design and implement the High Availability solutions using SAN and VMware Technologies by leveraging SAN

Replication, VMware VMotion and DRS Technologies.

• Extensive experience is using Active Directory Group Policy, deploying and applying organization policy and

maintaining the Active Directory.

• Experienced in installing and configuring Remote Desktop Services.

• Experienced in Enable RDC Client Single Sign-On for Remote Desktop Services.

• Good knowledge in administrating and configuring Microsoft Exchange 2007/2010 and Microsoft SQL Server-

2008 and Microsoft SQL Server-2012

• Great experience in installing, configuring and maintaining Microsoft SQL Server Cluster

• Worked in different roles as a Farm Administrator, System Administrator and System Engineer and provided

post production support on 24X7 rotation support.

Hands on configuring authentication on the RD Session Host server.

• Experience with migration of both infrastructure and applications to the cloud environment.

• Communicate solutions with customers, management, and teaming partners, including presentations and white

papers.

• Backup: Veritas Netbackup 6, Symantec Backup Executive and Veeam Backup, Tape Backup

• Expertise in implementing and documenting Disaster Backup Recovery Solutions using Symantec Backup

Executive and Veeam Backup Technologies.

• Regularly interacting with clients and developing strong client relations demonstrating high level of commitment

to client success.

• Interface with customers (including travel) for requirements gathering.

• Operating Systems: Ubuntu, SUSE Linux Enterprise 11t, Windows 2k / 2k3 /2k8,2k12 Vmware vSphere

3.x/4.x/5.0, Solaris 10.

• Hardware: HP Proliant DL380/DL385, Dell 2600, NEC 5800 Family.

• Programming Languages: Perl, Shell Scripting.

• Expertise in troubleshooting, diagnosing and maintaining the Hardware and software problems.

• Expertise in configuring and design WSUS, DHCP, DNS, VLAN, WDM, AD, Clustering and VPN.

• Tools: IBM TWS, STM Hermes.

• Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and

rapidly changing priorities working with teams of various sizes with multiple stakeholders.

TECHNICAL SKILLS

Content Management SharePoint Server 2010, Microsoft Office SharePoint Server 2007

(MOSS 2007), Microsoft BizTalk 2010

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Virtualization Microsoft Hyper-V, VMware ESXi 4.x/5.x, Vmware vCenter 4/5.

Operating Systems Ubuntu, Windows 2k / 2k3 /2k8,2k12, Vmware vSphere 3.x/4.x/5.0.

Windows Server Failover Clustering

Storage NEC SAN Storage, IBM DS8000, D3-10/D3-10i, FC model (D3-10) and iSCSI

model (D3-10i), FC model (D4-30) and iSCSI model, (D4-30i), M100 Disk Array,

M300 Disk Array.

Backup Symantec Backup Executive and Veeam Backup

Hardware HP Proliant DL380/DL385, Sun SPARC Enterprise T5140, NEC 5800, Dell2600

Programming Languages Shell Scripting

Databases Microsoft SQL Server (Standalone and Cluster), Oracle

Application Servers WebLogic, BizTalk 2009, IIS, IBM Cognos

Exchange/Collaboration Microsoft Exchange 2007/2010

Configuration SCOM, Microsoft System Center Configuration Manager (SCCM) .

Management

Storage/SAN Software PerformanceMonitor, PerformanceNavigator, PowerConserver.

Productivity Tools Microsoft Office, Microsoft Visio, Adobe Photoshop, Microsoft Project

WORK EXPERIENCE

Infrastructure Services

Centers for Medicare and Medicaid Services 06/17/2013 –

02/28/2014

• Manage and support different environments (PRODUCTION and Non-PRODUCTION)

• Maintain physical and virtual servers based on Microsoft windows 2008R2 & 2012(Hyper-V)

• Plan, design and architect the virtual infrastructure environments matching NGS/CMS standards procedures.

• Think out of the box and collaborate with others to architect and design systems using Service Oriented

Architectures (SOA), databases (including SQL and Big Data systems), TCP/IP, Web services, Windows

platforms, and associated integration techniques.

• Implementing single sign-on functionality in Remote Desktop Services.

• Deploy patches to the infrastructure Servers and follow the NGS SOPs

• Install and configure Microsoft Biztalk 2009/2010 Server.

• Deploy BizTalk Server applications using MSI.

Manage application configuration using binding files.

Securely manage passwords using SSO Affiliate Applications.

Enable message security using pipelines.

• Good experience in creating performance counters and using monitoring tools

• Installing and configure Delteck Costpoint ver 7.0.1

• Configure BizTalk Receive Ports and Receive Locations.

• Configure BizTalk Send Ports and Send Port Groups.

• Manage the Active Directory and apply GPOs to meet the DISA standards.

• Manage User Profiles for Remote Desktop Services.

• Redesign the Active Directory structure for roles segregation.

• Allow default credential usage on the RD Session Host server by using Group Policy.

• Ensure that the user accounts that are used for logging on have appropriate rights to log on to both the RD Session

Host server and the client computer.

• Configure the client computer to allow default credentials to be used for logging on to the specified RD Session

Host servers.

• Install and configure Microsoft Failover Cluster 2008R2 and 2012 Hyper-V

• Install and configure Microsoft 2012 Core Edition.

• Troubleshoot Microsoft IIS, SQL Cluster, and File Servers.

• Configure and support IBM Cognos, and Oracle Weblogic

• Manage and monitor the infrastructure using HP Manager Suite.

• Follow the security team SOPs and standards by using Hp ArcSight monitoring and scanning tools.

• Monitor an RD Session Host Server with Windows System Resource Manager.

• Address and resolve users issues assigned through ticketing systems ICE

• Working with network and firewall team to allow ports needed on the servers side for users to access the

application URL.

• Recommend and suggest the Hardware requirements for the infrastructure

• Working with the SAN Storage team for configuring and assigns LUNs to the Servers.

• Creating technical documentation and SOPs.

• Involved in Design and architect Oracle Siebel 8.1.1.11

• Depth experience in creating network route and edit Microsoft routing table

• Good experience using PowerShell configuring 2012 core edition

• Experience in managing Hp Servers DL385G7 using Hp ILO management port

• Experience in using nCircle scanning tools for any security/ vulnerabilities issues

• Good experience in setup/configuring Hyper-V 2012/SQL 2008 Failover cluster.

• Great teamwork and good communication skills.

• Manage new hiring teams to get them up to speed.

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• Working closely to managers providing and making a research related to technical information needed for a

decision making.

• Deploying/design Microsoft patching server (WSUS) and integrated with SCOM

• Using a browser, connect to the top level sites of all instances of SharePoint within your environment, to ensure

they are reachable.

• Log on to all applicable SharePoint servers (Web Front End, Application, Database) to ensure they are running

properly. This includes any Development or Staging environments as well. Although checking the overall server

health and functionality might seem redundant or elementary, this procedure is critical to keeping the system

environment and users working productively.

• Check the IIS functionality on the Web Servers, ensuring that the Web Apps and the Web sites are started. This

can be accessed under the Start/Program Files/Administrative Tools/Internet Information Service( IIS) Manager,

then highlighting the respective folders for Web Application Pools and Internet Sites. This will bring up a listing

of the sites and Web Application Pools on the right side of the MMC console, showing their status as Running,

Stopped or Disabled. Restart as necessary.

• If any problems have been reported or have been noticed, check the event logs for the various servers and

research the error codes via Microsoft’s Web Site. If there is monitoring Software in place in the environment

(such as MOM – Microsoft Operations Manager), set up alerts based on the problem generating alert ID’s so that

you can proactively monitor your SharePoint environment.

• Monitor SharePoint Disk space usage through the built in SharePoint reports for each site collection. Depending

on space usage and the speed at which the numbers change, use this activity as a chance to clean up duplicate or

old data, working with the Site Owner or the individual document owner to free up additional space.

• Hold a Site Owner meeting either weekly or bi-weekly just to make sure all owners are aware of changes to the

environment forecasted, or to get their feedback on how to make the SharePoint environment more user friendly.

• Check the backup jobs (can be done daily as well depending on criticality of your environment), make sure the

backup files themselves are consistent in size and check the jobs for proper completion.

• Check for Microsoft Patches/Knowledge Base articles for SharePoint/MOSS

System Administrator

iSD Logic, Mclean VA May 2011 – June 2013

• Design Domain Controller structures, install/configure Active Directory, and apply GPOs

• Configure domain Replication.

• Good experience administrating and configuring Exchange server 2007/2010

• Responsible for installing, configuring and maintaining Microsoft SQL 2008 Enterprise Server Cluster/

2012

• Administrating, Capacity planning, Installation, Configuration and supporting Out of Box, Client Server,

Web Based, Desktop/PC Based and Server Based software via manual and managed pushes (SCCM)

• Involved in setting, configuring and maintaining servers (mainly remotely) for Private cloud with Microsoft

System Center suite and their corresponding services

• Installing/Configuring the Microsoft Terminal Server and setup RDP as remote connection.

• Install the RD Connection Broker Role Service.

• Configure Server Authentication and Encryption Levels for Remote Desktop Services sessions.

• Configure Network Level Authentication for Remote Desktop Services Connections.

• Configuring the Remote Desktop Users Group.

• Skilled in TCP/IP and WAN

• Installing and Configuring Microsoft patching server (WSUS).

• Expert in deploying and implementing Backup Disaster Recovery solutions.

• SAN Administrator.

• Experience in using VMware Technologies migrating from physical to Virtual environment.

• Depth knowledge of configuring VMware vSphere for high availability by using the DRS and Vmotion

integrated features.

• Provide technical consultant, system analysis and technical solutions to clients

• Manage customer visits, analyze client's needs

• Provide high level support to distributor / reseller and customers

• Network administration (including backup, security management, user account management, e-mail systems

including e-mail web server, internet access, office systems and applications support).

• Support server, network and desktop hardware, software and applications

• Roll out hardware and software to ensure optimal deployment of resources

• Depth experience in troubleshooting Microsoft technologies.

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Computer System Specialist:

Advanced Technology & Computer systems (AT&C), Alexandria, Egypt Jun 1999 – February 2011

• Planning backup strategy to provide and Performing Backups and Disaster Recovery

• Applied/Deployed operating system updates, patches, and configuration changes using integrated system solutions

and 3d party software including BIOS and Firmware upgrades/downgrades

• Rationalized the difference between RAID technologies types (1, 5, 10, 50) and provided the best practice

solution depending on the use of purpose

• Experience using Active Directory Group Policy matching the organization policy and standards.

• Installing/Uninstalling the RD Session Host Role Service

• Configure Permissions for Remote Desktop Services Connections.

• Desktop Virtualization Solution for an optimal continuity of service Implementing and Migrating Physical

Servers/ Desktops to Virtual environment.

• Troubleshooting hardware and software problems, and replace defective components

• Build and Implementing Virtual Server + Desktops using VMware vSphere as Hypervisor and NEC SAN and

Blades products.

• Configuring, installing and maintaining Microsoft SCCM

• Experience with Data Center planner and designer using NEC/VMware technologies.

• Experience in NEC D3-10 SAN Storage and high availability solutions.

• Connecting FC cables between the hosts and the SAN

• Implemented and deployed backup scenario by using VEEAM Backup and Replication and Symantec Backup

Exec to backup and restore single files inside the VMs.

EDUCATION

High institute of king Marriott for computer systems, Alexandria, Egypt 2002

B.S., Computer Systems and Management Information Systems

Strayer University – Alexandria, VA Campus

Working on Master Degree in Management Information Systems of Computer Science – concentrating in Cyber Security

CERTIFICATIONS

• CCENT Cisco Certified Entry Networking 2012

• CP Microsoft Certified Professional. 2008

• MCSA + SEC Microsoft Certified system administrator + Security 2008

• MCSE Microsoft Certified system engineer 2008

• Introduction to Installing and Managing Microsoft Exchange 2007 (5047) certificate 2009

• Managing Messaging Security Using Microsoft Exchange 2007 (5049) Certificate 2009

• Recovering Messaging Server and Database Using Microsoft Exchange 2007 (5050) Certificate 2009

• Monitoring and Troubleshooting Microsoft Exchange 2007 (5051) Certificate 2009

• Deploying and Managing Microsoft Internet Security and Acceleration Server 2004 (2824)

Certificate 2008

• Microsoft Messaging Professional Exchange 2007 training 2009

ADDITIONAL SKILLS

• Ability to negotiate hardware/software service and technical support contracts with vendors

• Adept in supervising, coaching, and mentoring of network service assistant positions

• Ability to manage multiple projects, activities and tasks simultaneously

• Highly skilled in facilitation and change management

• Highly professional in the orientation and training of new staff

• Excellence in problem solving

• Proficiency in troubleshooting

• Continually update job knowledge by participating in educational opportunities, reading professional publications,

maintaining personal networks, participating in professional organizations

• Dynamic, self-driven as well as able to work under pressure, always meeting deadlines in a dynamic environment

• Highly developed verbal and written communications

• Excellent interpersonal and communication skills.

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TRAINING

NEC Enterprise Solution Division, Cypress - VMware administrator - 2010

• VMware ESX server (3.5,4.0,4.1/update1,2/ ESXi5)

• VMware Infrastructure server and client

• Converting physical Servers to Virtual using VMware convertor tools.

• Virtual Center (V-Sphere, terminal thin clients and virtual server management).

• Storage Area Network to include the installation of SAN storage, Fiber Chanel cables and SAN switches.

• Servers systems in IT infrastructure to include (Fault Tolerant systems, Cluster systems, Backup systems, Disaster

recovery systems and systems integration)

• NEC enterprise solution - sales engineer specialist. Cypress

NEC Computers SAS - NEC Europe HDQ, France – 2009 International Partners Service Training Division.

• NEC Workstations

• NEC Fault Tolerant Purpose Servers

• NEC Flexpower

• NEC Blade Server

• NEC SAN Storage

• NEC General Purpose Servers Management and Monitoring Tools and Certified Professional

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