Customer Service Sales

Joseph Muse

Senior RF Engineer/Lead Research & Development/Director Of Firearm Sales

Worthington, OH

aceg6d@r.postjobfree.com - 859-***-****

Position that will allow me to utilize my customer relations, managerial and extensive electronic/mechanical/

electrical technical expertise.

TECHNICAL HIGHLIGHTS:

My professional experience is different than most. I have made a career taking on all challenges everything

from Jet fighters to Lasers. I was the "go to" guy for over 25 years in my own business. I have tackled all

challenges head on and always came out on top.

Organized, self-motivated and detail oriented. Over 30 years of technical, managerial and customer relation's

experience. Effective problem solver, proven leader and team player.

A versatile and skilled professional with excellent hands-on experience. An assertive manager with outstanding

interpersonal, communications, negotiation and people management skills.

WORK EXPERIENCE

Senior RF Engineer/Lead Research & Development/Director Of Firearm Sales

Photovac Laser Corporation Inc - Grove City, OH - March 2011 to Present

To

Present Working with Coherant, Synrad, Rofin, Universal, Sharplin, Luxar CO2 Lasers as well as several other

makes. These are Medical, Industrial, and Military as well as small business.

Working with Affinity, Polyscience chillers as well as other makes.

Repairing Lasers, exciters, power supplies, chillers, optical components.

Reverse engineering Lasers and exciters to increase efficiency and overall performance.

Working with custom gas mixtures/optics to maximize performance on CO2 Lasers.

Working with and guiding other Engineers on new designs and experimentation.

Working with new inventions. Bringing from concept to Cad design, to function, to production.

Director of firearm sales. FFL dealer, buying, selling, transferring firearms. Range Safety Officer, NRA

Distinguished Expert Pistol, Expert M16 Military.

Owner

Muse Enterprises DBA Viewers Choice Electronics - Lexington, KY - October 1984 to July 2010

We board level component repaired most all consumer and Industrial

Electronics as well as built, serviced, networked, and telephone supported computers.

Here are just some of the things that we accomplished:

Building and maintaining entire networks for many years.

Custom building and repairing computers. Board level component repair on computers as well

As consumer/industrial electronics.

Full software installs, Firewalls, Microsoft Office, Windows 3.1 through Windows 8, OS2 warp,

Apple/Mac, Linux, etc.

Installing and maintaining custom security systems cameras, DVR's, Internet, etc.

Installing custom home theater systems.

Custom designing and installing 24vdc to 110vac inverter systems for motor coaches, buses

And tractor -trailers.

Repairing multi-million dollar printing presses and industrial machines, conveyers, cutters,

Folders, etc.

Repairing professional dry cleaning machines.

We were contracted by Tazwell Coaches, to help custom design their multi-million dollar

Prototype motor coach, so that its electronics could utilize 12vdc, 110vac and 220vac systems

Working together, including custom switching systems, satellite uplink and downlink all while

Driving down the highway. Also design a custom computer system that could control the entire

Coach, plus custom design an elevator that could go from the first floor, to the third floor, all

Lifting from the bottom (A well known elevator company was interested in buying the design I

Created).

There was much more to this business but in the interest of space, it can be discussed in

An interview.

Viewers Choice Electronics has employed up to 25 employees at one time. My employees

Have always had very kind words for me. I believe in positive reinforcement to help others

Do their jobs well.

I dealt directly with the public and consider myself excellent in customer relations.

There are many more things that I have vast experience in, over the 25 years. As I have

Already stated, my professional experience is a bit different than most.

EDUCATION

Air Force

Henry Clay High School - Lexington, KY

1979

business

University of Kentucky - Lexington, KY

ADDITIONAL INFORMATION

KEYWORD SUMMARY:

Skill sets include:

Desktop/Laptop/Network/IT Computers (Troubleshooting, Hardware, Software, Building, Repair, Board level

component repair)

Consumer/Industrial Electronics (Troubleshooting, Repair and operation, Board level component repair)

Industrial machine repair and maintenance

Automotive, Home, Industrial HVAC experience

Some welding experience

Avionics, Radar, Radio, Navigation, electrical systems, hydraulics, etc.

Project management experience. Conception to finished product.

Electrical, low voltage to high voltage. Home to Industrial.

Highly experienced with Hydraulics, Pneumatics, turbines, Solar cells

Inventions from conception to finished products.

Top soldering skills, worked with microscope soldering.

Exceptional reverse engineering skills.

Robotics, analog devices, motion controllers, servomotors, drives, sensors, vision systems, lasers, etc. Electro-

mechanical, Automation (Industrial and Home), some PLC work/programming would like to learn more.

Worked as a road warrior, for many years, to service many of my Industrial clients.

Learn new skills extremely fast.

Electronic and Mechanical troubleshooting (Anything)

Owner/Manager (Have managed up to 25 employees)

Problem Solver (Have been the "Go To" guy for years for many customers)

Customer service (Very good at problem solving, keeping customers happy)

If you have problems that no one can seem to figure out, then I'm you guy. My vast experience in so many

areas has given me the ability, to come up with solutions to problems most seem to overlook. In a few short

months, I can be up to the same level as many of your top people.

Contact this candidate