DAVID K. NIELSEN

** *** ****, ********, *********** 06880

443-***-**** • aceg5p@r.postjobfree.com

EXECUTIVE QUALIFICATIONS PROFILE

ACCOMPLISHED SENIOR-LEVEL PROGRAM MANAGER - DIRECTOR with distinguished career with world leader

in [commercial and residential security and fire safety solutions] responsible for developing and leading successful

electronic security, fire/life safety and mass notification solution operations. Executive responsibilities included

budget development and administration, sales management, marketing planning and implementation, and federal

organizations account manager for products that were implemented.

QUALITY-DRIVEN, STRATEGIC LEADER noted for championing significant performance improvements in

engineering operations. Generated abstract, groundbreaking efficiencies and continuous process improvements

that boosted bottom-line profitability and growth.

PASSIONATE TEAM LEADER, skilled at building top-performing teams focused on impeccable service delivery and

accountability for goal achievement. Relied upon for account management and customer facing opportunities to

ensure services promised and rendered were within and beyond customer\end-user expectations.

SELECT ACCOMPLISHMENTS

Drove the successful product redevelopment and deployment of stationary Mass Notification Emergency

Communication Fire and Life Safety Systems; passed rigorous Mil-Spec standards for durability and

extended run times in harsh environments.

Represented Tyco International, and contributed to the creation of an Underwriter Laboratories

specification (2572) for Mass Notification and Fire/Life Safety System development.

Held several top secret clearances with federal government agencies, and was singularly appointed to

maintain functionality, encryption protocols, and methodology for top leading agencies that protected high

ranking political members. Agencies include FEMA, US Marshals, Department of the Treasury, US Army

CID, US Air Force, and the US Drug Enforcement Agency.

Streamlined processes to communicate with senior level management regarding the feasibility, marketability

and demand for various products.

Developed new OEM product line for fire and life safety systems and launched throughout US operations.

Designed and implemented unique software support tool for the OEM product line that enabled sales force

to design customer-specific fire alarm systems and simultaneously create required submission documents.

This software tool, an industry first, increased sales by 20% in the first year of its release and was expected

to be developed and migrated over to support other product lines.

Created a ‘conceptualized’ wireless streaming video, a first-of-its-kind technology, selected for additional

research and development for viewing on CCTV systems, cell phones, PDA’s and other internet or

communication devices and was then chosen for further research and development as emerging

technology.

Designed a portable emergency communication system for the military, deploying 300+ units in theater for

military troop protection.

Performed service repairs, routine maintenance, and testing on complex CPU/IP centric fire alarm, security

systems, and other related building system products in accordance with manufacture’s specifications and

National Fire Protection Association, and all relevant AHJ’s standards at military bases, and other sensitive

federal buildings and sites.

DAVID K. NIELSEN

Maryland\Northern Virginia\ Washington, DC

443-***-**** • aceg5p@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Lead Sales Engineer Alarm Security Group, LLC (ASG Security) June 2013- December 2013

• Assisted the sales team with pre-sales technical knowledge and presentations. Worked closely with sales

managers, prospects and partners as a subject-matter expert to demonstrate how a proposed solution meets

and exceeds customer requirements.

• Experienced with CCTV security video systems digital video capture, compression and/or streaming.

• Experienced with digital video, MPEG4/H.264 streaming, RTSP, and/or video

compression/decompression as well as with VMS\IVMA systems.

• Proficiency with Windows Server 2003/7 and Windows XP/7/8, SQL databases, and IIS.

• Working knowledge of IP cameras, DVRs, and associated software.

• Excellent written, oral communication and strong interpersonal, organizational and presentation skills.

• Deep knowledge of TCP/IP, HTTP, load balancers, proxies and firewalls.

• Compliance standards knowledge (PCI, SOX, HIPAA).

• Experienced with Network and Application Firewalls an IDS/IPS.

Senior Program Manager Director ADT SECURITY SERVICES, FEDERAL SYSTEMS DIVISION 2007-2012

• Hand-selected to oversee the company’s contribution to the congressionally mandated Airport Access

Control Pilot Program (AACPP). AACPP spearheaded the development, testing and implementation of

conventional card access, CCTV and security systems with newly emerging biometric technologies in 20

major domestic airports.

• Successfully managed the Mass Notification Emergency Communications product line, from installation,

testing and service instructions to sales management, strategic marketing and customer support.

• Personally directed customer interaction from initial contact to final installation and real-time testing in all

climate/weather conditions.

• DIACAP Compliance Manager, responsible for ensuring accreditation with all proprietary and COTS

equipment connected to and\or communicating to federal government systems. Maintained working

knowledge of relevant Government directives, standards and guidance (HSPD-12/OMB M-11-11, NIST,

FIPS 201-2), involved in products and services to address newly emerging, and abstract security standards.

• Product Manager for Fire and Life Safety Systems for ADT Security Services, Inc. for 15 years.

Product Development Manager TYCO INTERNATIONAL, ADT SECURITY SERVICES 2001-2007

Played vital role in expanding revenue streams and maximizing market penetration by effectively analyzing

technical aspects of new products prior to launch.

Entrusted to spearhead company-wide technology integration efforts, including strategic product

development initiatives, streamlined program management operations and process optimization strategies.

Conducted comprehensive product line analysis to identify problems and develop innovative solutions to

ensure a positive user experience.

TECHNICAL QUALIFICATIONS PROFILE

System Applications Engineer ADT SECURITY SERVICES, FEDERAL SYSTEMS DIVISION 1997-2001

Conducted comprehensive surveys of customer sites to collect required information, conduct detailed

analysis and recommend appropriate equipment/systems for upgrade, expansion or replacement.

Actively supported engineering operations by developing engineering specifications, training installation

personnel, and monitored operational compliance.

Managed and participated in a diverse team of System Engineers to replace Y2K challenged computer

systems, with conventional computers that communicated to field panels and devices on an existing and

sophisticated, hybrid-protocol communication network. Time of project completion: 12\31\1999.

Consistently ensured delivery of quality customer service vital to sustaining and growing a loyal clientele

base.

Regional Support Engineer Installation and Operations Manager ADT SECURITY SERVICES 1987-1997

Effectively hired, trained and directed 20-member staff of field engineers and actively collaborated in

Human Resource operations functions such as developing work schedules, evaluating performance and

implementing disciplinary action/terminations.

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