OBJECTIVE

Seeking a challenging and rewarding position where my education, skills and talents will be fully utilized.

EMPLOYMENT HISTORY

The Kennedy Center, Trumbull, CT. 12/11 - PRESENT

ABI Community Coach 8/13 - PRESENT

Residential Counselor 12/11 - 8/13

Provide supervision, support and counseling to residents in an attempt to support their growth and development.

Document all resident financial transactions, complete assessments and all necessary reports.

Run programs and collect data as needed.

Ensure that resident’s medical, dietary and psychological needs are met according to their plan of care.

Provide direct care to residents with acquired brain injuries, autism and mental retardation.

Healthcare Financial, Bridgeport, CT. 8/12 - 8/13

OOS Patient Enrollment Specialist

Provided social work services that included interviewing: evaluating, and documenting; assisted ER and hospital inpatients and

family members with the State Medicaid insurance application process.

Screened and enrolled patients for Medicaid coverage, identified coverage group and gathered all necessary documentation.41

Worked as a team member with hospital access, patient financial services, and clinical staff.

Assisted with data collection and prepared daily statistical data reports.

State of Connecticut, Department of Social Services, Bridgeport, CT. 3/08 - 6/12

Eligibility Services Worker

Conducted intake interviews, determined program eligibility and rendered decisions for public assistance.

Investigated, researched and verified documentation and statements provided by clients.

Assisted clients with the application process and followed federal and state policy guidelines.

Advocated for clients and interacted as a liaison with local, state and federal agencies regarding determination and coordination

of client benefits.

Returned client phone calls, updated case information and filed all incoming correspondence.

State of Connecticut, Department of Social Services, Stamford, CT. 2/07 - 3/08

Office Assistant

Provided clerical support for the eligibility determination unit.

Processed client redetermination forms and applications for public assistance.

Answered phones, filed, processed mail and distributed correspondences.

Assisted clients in applying for public assistance, provided reception services and processed digital

imaging.

Quest Diagnostics, Stratford, CT. 9/05 - 2/07

Long Term Care Coordinator

Provided customer service, clerical support and coordinated the daily office activities.

Updated patient accounts, performed data entry of test codes and logged verbal and faxed physician lab orders.

Supervised temporary staff and supervised the long term care homebound services office.

Registered, scheduled and confirmed patient home visit appointments.

Chapel Medical Group, New Haven, CT. 9/04 - 9/05

Medical Receptionist

Provided reception coverage, patient registration and scheduled appointments.

Verified insurance information, updated patient accounts, obtained and posted payments.

Roselle Dennis Page 2

Memorial Sloan-Kettering Cancer Center, New York, NY. 4/02 - 11/03

Physician Office Assistant

Transcribed radiology reports, pre-screened and interviewed patients.

Registered, scheduled and confirmed patient procedure appointments.

Educated patients on insurance coverage for scheduled procedures.

Contacted insurance companies regarding patient coverage and obtained authorizations.

St. Joseph’s Medical Center, Yonkers, NY. 9/99 - 4/02

Senior Executive Secretary/Assistant 4/01 - 4/02

Provided secretarial support to the Vice President of Nursing, administrators and nursing staff.

Typed, maintained and distributed policy and procedures, job descriptions and routine office correspondence.

Attended administrative meetings, transcribed and typed meeting minutes.

Secretary 9/99 - 4/01

Provided support for Director, Medical Director, Residents, physicians and staff.

Maintained health center personnel records, accrual records, time sheets and tracking database.

Calculated payroll, typed correspondence, scheduled appointments, ordered and maintained supplies.

Progressive Casualty Insurance Company, Tarrytown, NY. 9/97 - 7/99

Claims Processor/Assistant

Provided clerical support, answered customer inquiries, verified policy information, issued temporary

insurance cards, transcribed statements and issued payments.

Obtained new loss claim information and set up new loss claims.

Provided subrogation claims case management, follow-up and settlement.

Cablevision of NYC, Bronx, NY. 7/95 - 10/97

Customer Relations Coordinator

Answered subscriber telephone inquiries, analyzed and assisted with billing problems.

Provided clerical support, obtained and processed customer payments and referrals.

Human Resource Administration, Bronx, NY. 12/93 - 12/94

Provisional Eligibility Services Specialist

Pre-screened, interviewed clients and determined eligibility for medical assistance.

Obtained documentation regarding household composition, identity, financial status and other relevant

information for eligibility determination.

Entered eligibility information, calculated household budgets and verified all client documentation.

Rendered eligibility decisions for medical assistance.

EDUCATION

CAPELLA UNIVERSITY – MINNEAPOLIS, MN.

Masters of Arts, Counseling Psychology, 10/13 - Present

UNIVERSITY OF BRIDGEPORT – BRIDGEPORT, CT.

Bachelors of Science, Psychology, 5/11

(Graduated with honors, Cume Laude)

HOUSATONIC COMMUNITY COLLEGE – BRIDGEPORT, CT.

Associates of Science, General Studies, 12/06

SKILLS SUMMARY

Internet Researching Report Preparation Med Certified

Microsoft Office CPI Transcribing/Dictaphone

CPR/First Aid Typing 65 wpm

REFERENCES

FURNISHED UPON REQUEST

Contact this candidate