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Customer Service Administrative Assistant

Location:
Brooklyn, NY
Posted:
June 04, 2014

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Resume:

Nereen Wright

***-** ***** ******

Rosedale, NY *1422

727-***-****

acefu1@r.postjobfree.com

Very hard working MBA graduate with two years of working experience,

looking for an opportunity where I can use my experience and skills to

assist in the growth and development of a reputable organization. I am

willing to accept an entry level position with growth opportunity.

SUMMARY OF QUALIFICATIONS

. Proficient in Microsoft Office Applications (Word, Power Point, Excel,

and Web Design)

. Exercise good judgment on my own initiative

. Strong communication and interpersonal skills

. Great writing skills

. Have a bias for excellence

. Ability to build rapport with people from different backgrounds

. Team player who can quickly adapt to different situations

King Graduate School, Monroe College, New Rochelle, NY

Master of Business Administration, GPA: 3.95

Aug 2012

Monroe College, New Rochelle, NY

Bachelor of Science: Criminal Justice, GPA: 4.0

Aug 2007

PROFESSIONAL EXPERIENCE

Marion County Public Schools, FL

Oct 2013 - Present

Substitute Teacher

. Teach classes using daily lesson plans

. Manage the classroom environment

. Provide instructions and promote students safety

Harbor Chase, Palm Harbor, FL

Feb 2011 - Aug 2013

Care Manager

. Responsible for assisting residents of Harbor Chase Assisted Living

Facility with activities of daily living

. Act as Liaison between the residents and the Medication Technicians or

Nurses on duty to ensure medication needs were being met

. Provide excellent customer service support to residents and families

Oliver Staffing INC., New York, NY

Apr 2008 - Jun 2008

Call Center Representative (Temporary)

. Processed inbound and outbound calls on a daily basis

. Exceeded quota while completed high volume of stop smoking

applications online using a preprogrammed software

. Processed applications using a translator when necessary

Monroe College, New Rochelle, NY

Jan 2007- Aug 2007

Administrative Assistant to Criminal Justice Professors

. While working in this position, I had the opportunity to act as a

liaison between the Criminal Justice professors and students.

. Also assisted in preparing, maintaining and storing of sensitive

documents.

AWARDS

Mildred King Scholarship (Sep 2008), Monroe College President's List (Jan

2005 - Aug 2007), Montego Bay

Community College Scholarship (Sep 2004)

EXTRA-CURRICULAR ACTIVITIES

. Volunteered with Catherine Hall Adventist Home for the Elderly

Jul 2004- Aug 2004

. Volunteer with New York Cares

Apr 2007 - 2009



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