Customer Service Manager, forklift, order selector and etc.
Resume:
John L. White
Tolleson, AZ ****3
acefod@r.postjobfree.com
Professional Objective
Pursuing a position with growing company, which will require me to exploit my skills, abilities and experience to ensure the company's
success.
Experience
Fed Ex Freight; Dock Worker 08/2012 Current
Work in fast paced environment loading and unloading freight for city route delivery, still keeping clean work environment. Reading labels
for accurate destination, improving customer service by noting damage and making product more presentable.
J Dub’s Automotive; Service Writer 06/2011 – 02/2012
Promoted sales and wrote service repair orders. Assigned job orders while monitoring job progress. Completed stock and inventoried
parts. Great customer service provided. Maintained a clean and safe work environment while following company guidelines.
US Food Service; Order Selector 03/2006 – 03/2010
Loaded and unloaded trucks in a timely manner. Organized, sorted and scanned packages by designated zip code. Repaired damaged
packages for shipment. Ensured accuracy and efficiency for all duties. Forklift operator.
Meijer – Shift Manager/Grocery Stocker 03/2004 – 10/2008
Trained new employees on company policies and duties, also scheduled employee shifts. Opened and closing procedure performed.
Operated and reconciled cash register. Defused while resolving customer service issues. Stocked, organized and maintained inventory.
Education
University of Phoenix 04/2012 Present
Major; Bachelor of Science in concentration of Business Management
Universal Technical Institute 04/2010 – 06/2011
Major; Associate of Occupational Studies Degree in Automotive Technology – Associate Degree
Major; Mercedes Benz STARt program – Diploma 08/2011 – 11/2011
Skills and Certification
Automotive proficiency 7 years, Customer service 13 years, Computer knowledge 5 years, Management experience 5 years
EPA Certified Section 609, Certified ALLDATA Automotive Information Specialist, Ford Technical Customer Handling
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