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Project Manager Management

Location:
Mississauga, ON, Canada
Posted:
June 04, 2014

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Resume:

Qualification Summary

Seasoned project manager with 10+ years of project management and service

delivery experience in oil & gas, telecom and banking vertical. Proven

experience in delivering projects on-time, under budget, meeting

milestones, and communicating effectively. Notable qualifications

include:

Project Management Life Cycle IT Service Management(ITSM)

(Agile, Waterfall)

Project Planning, Schedule, Cost IT Process Improvement

Management

Project Quality & Risk Management IT Infrastructure LAN/WAN/Datacenter

Matrix Environment Resource Consolidation

Management Business Continuity & Disaster

Team Training, Mentoring & Recovery Planning

Evaluation Robust Vendor Management

Professional Experience

Public Mobile Inc. Canada May 2012 - April

Project Manager - Infrastructure 2014

Project Synopsis : "Enhancement of Public Mobile's Network Coverage Area

across Metro Area of Toronto"

Led Telco Infrastructure projects ranging from $50K to large clients at

$5.5 M

Conducted requirement management activity (preparing RFIs/RFPs) with key

telecom vendors for expansion of Network coverage in the congested Metro

Area, that included RF Survey and RF Planning

Developed Project plan considering time, scope, cost and quality

constraints and monitored project performance against the performance

measurement baselines for any variances

Coordinated equipment deliveries, service costs, project activities, cost

and finance reports, project goals, change management, closure activities

of project through customer final acceptance

Utilized project management software for ad hoc project financial

reporting and budget forecast

Developed risk response and risk mitigation strategies, allocating

contingency funds into the budget

Tracked project budget spending, identifying scope creeps and known /

unknown risks

Actively involved in the procurement process prepared RFQ/RFP, also

performed vendor bid analysis as a part of screening process based on

equipment specification, delivery times, solution costs, financial &

technical strength in delivery of solution, SLA commitments including

Replacement & Warranties

Managed the Installation and commissioning of GSM antennas supporting

2G/GSM, 3G/HSPA,4G/LTE at over more than 110 cell sites across GTA to

increase network coverage to improvise voice / data quality

Managed large project team size ranging from 15 to 23 professionals

including RF Engineers, Civil Engineers, NOC personnel and approved Telco

subcontractor, acted as single point of contact throughout the project

Built robust relationships with internal / external stakeholders such as

Landlords and Municipals to acquire premises access, licenses,

certificates and permissions to conduct RF Survey

Conducted User Acceptance Test, Final Acceptance Test and successful

project closing

Established and maintained a configuration management system for all

project documentation including Project plan, Issue and Action Logs, Risk

Register, Communication plan, Status Reports, progress reports on share

point portal

Managed vendor SLAs, contracts, Change requests and invoices including

payment disputes and resolution

Good vendor experience in delivery of RAN Wireless sites of 2G/GSM,

3G/HSPA,4G/LTE and RTN Links with network implementation team, civil team,

site acquisition team, RF planning, electromechanical, mobile operations,

NOC, contractors and subcontractors for deployment of new integrated sites

across the region

Acted as central point of communication for core team members, management,

business partners and other stakeholders

Provided support for application of the Client Solution Delivery Life

Cycle (SDLC) methodology, tools and process to Client PM and Vendor

Project leads

XinDesigns LLC. USA Mar

Project Manager - Telco Accounts - www.xindesigns.com 2011 - Mar 2012

Project Synopsis : "New Market Vertical - mobile SMS / MMS marketing"

Held requirement gathering workshops for developing online telecom VAS

management services

Developed new markets for potential products and services; executed a

sales project based upon

mobile SMS advertisement and boosted the company's revenue by 33% based on

Cost per Impression model

Worked with key stakeholders, defining the product road map for Pakistan's

largest Telco Operator "Ufone.com"

Generated high volume traffic to the portal, site audience grew up to 17

millions of registered users under Brand loyalty programs using MMS

Content Marketing

Managed web development projects using Agile methodologies & SDLC

Managed Team of 7 Web and mobile Application Development teams

Role delineation among team members, product test management and

configuration management

April

DigitalLinx Ras Al Khaimah Free Zone, UAE. 2009 - Feb 2011

Project Manager Infrastructure www.bolotel.com

Project Synopsis: "Digitalinx VOIP Infrastructure provisioning in hosted

commercial datacenter at Fort Worth ~ TX"

Responsible for overall project management including integration of all

phases of time, cost, quality, communication, risk, procurement and

successful close out

Proposed detailed VOIP network infrastructure schema for the launch of

commercial Voip product bolotel.com

Prepared Bill of Materials(BOM) for hardware, software and static IP pools

Managed Team of 5 - 6 Professional comprising of Network Engineers(2), GSM

Engineer(1) and Data Center Support Staff(2) for the end to end project

delivery

Administered remote server deployment and configuration of Voip soft

Switch, media gateways and billing server

Implemented next-generation network architectures using Teles Germany AG

GSM Voip gateways

Designed and implemented Tariff, Dial plan, IVR, Callback, SMS Alert and

Least Cost Routing

Augmented business continuity and point-of-recovery strategies as risk

response planning

Performed network security assessments and vulnerability analysis

including perimeter penetration evaluation

Detailed troubleshooting and analysis of media signaling protocols,

including SIP & H.323

Implemented quality of service (QoS) in challenging connectivity

environments

Environment: Windows Server 2003, MS SQL 2007, IIS, VoipSwitch, Cisco

Layer II Switch, ASA Security Appliance, Cisco Routers, Teles NGN SIM

Server, Teles Media Gateways, Access Server, MRTG/PRTG, OpenVPN on RedHat

Linux, VMWare Esxi Server virtualization for hosting multiple windows

based VOIP switches

Project Synopsis : "New Business Initiative - Launch of pinless dialing

and Calling cards"

Launched new business development initiative and increased client contract

with International Carriers, thus increased monthly revenue by $ 1.5M as a

startup company

Innovated, Repositioned and Rebranded 1 Million "Bolotel.com" calling card

vouchers in Middle East & Africa thus bringing a sales increase of 17 % in

3 months

Identified business opportunities and provide the management and technical

expertise to sales representatives to achieve revenue targets

Supplemented new international carriers to the Least Cost Routing,

dramatically improving pricing, redundancy and voice quality

Sep 2008 - Mar 2009

Raseen Technologies LLC. Subsidiary of Abu Dhabi Group

UAE. and Bank Alfalah Ltd.

Project Manager Infrastructure

http://www.bankalfalah.com/

Project Synopsis : "Datacenter provisioning for hosting mobile commerce

application developed by Raseen"

Was involved in all phases of the project management including scope, time

and cost

Worked closely with both internal stakeholders and external vendors to

understand and communicate new business initiative in branchless banking

by the Abu Dhabi National Holdings in Middle East and Pakistan

Conceptualized and designed deployment platform for mobile banking

application "mobile Paisa"

Conducted gap analysis between application requirement, core banking

system and group's privately own Wateen TIER-III datacenter for hosting

mobile banking application

Reduced infrastructure costs up to 35% by implementing VMware Esxi vSphere

virtual infrastructure for Windows 2008 and Unix Server virtualization,

vCenter 5.5, vMotion migration, vAppliance SAN

Involved in planning and executing innovative strategies to achieve

objectives for infrastructure improvement

Prepared RFI/RFPs also conducted evaluation of financial and commercial

proposals by technology vendors

Minimized corporate communications costs by 40% through effective vendor

management, contract negotiations and convergence of technical solutions

Practiced Service Level Management to reduce infrastructure cost and

increasing ROI

Dec 2003 - May 2008

MOL Group - Budapest, Hungary (Fortune 500 EU

Exploration / Production Company)

"MOL GROUP is a Fortune 500 international Central

European energy company, with operations in 40

countries across three continents MOL Group employs

close to 30 000 committed people worldwide."

Project Consultant - www.mol.hu

Project Synopsis: "IT Infrastructure readiness for the newly acquired Head

Quarters - 25,000sq ft and 1500+ users"

Initially MOL Group branch office had limited employees and non-scalable

IT infrastructure to cater the computing requirements of growing company

size. After successful Oil & Gas reserve discoveries in Middle East and

Central Asia the Group decided to expand its workforce both locally &

globally, IT division was under immense pressure to expedite the state of

the art IT infrastructure that could be highly scalable, managed and

robust in delivery of resilient IT services. MOL Group PMO took this

initiative to charter the project for its IT readiness; following are the

highlights of Project management effort and the high level technical

aspect of the Head Office Infrastructure.

Gathered Group's business requirement, identified key influencers and

managed stakeholder expectations

Planned scope of work, cost budgeting, scheduled all activities and the

project success criteria

Tracked project budget, resources and dependencies, identifying unknown

risk

Maintained action logs, risk registers and communication management plans

Managed Project using collaboration tools MS Project, SharePoint and Excel

(pivot tables)

Prepared RFPs/RFIs for technology vendors like HP, Cisco, Honeywell,

Stulz, Access Floor Systems, CAT Singapore Telecom, Inmarsat, software

vendors Microsoft, VMware, Citrix, Schlumberger, ESRI, Symantec

Successfully got approval of $ 8.7M budget for entire HVAC, structured

cabling, high end servers, SAN Storage, security firewalls, Core IP

switches / routers, desktops, laptops, Server OS / Client OS, end point

security, HVAC, Generators and UPS, unified audio video communication

systems, V-SAT equipments for drilling and production sites

Led a team of 17 professionals including Network Engineers(3), Help

Desk(5), RF Engineers(2), Sub Contractors Data center(4), IBM

Subcontractor Servers & Consolidated SAN storage(3)

Designed and coordinated end to end Datacenter Infrastructure design,

including hardware sizing, power rating, HVAC, access raised flooring with

Civil Engineers, Network Engineers, SAN Storage Consultants, RF Engineers,

HVAC vendors and utility companies

TIER-III Datacenter with N+1 power(APC/CAT) and N+2 precision

cooling(Stulz), redundant fiber Channel(2 X STM1), FM200 Gas suppression

system(Honeywell), 24x7 NOC, IT Service Management in line with ITIL

Installation and Configuration of Windows Server 2003 Server Family Domain

Controller, IIS6, MS SQL 2002 in clustered and load balanced environment,

Installation and configuration of IBM Consolidated SAN Storage, Active

Directory Configuration & Group Policy, WSUS Server, MS Exchange Server

2003 integration with Blackberry Enterprise Server(BES) in HA, Network

Printer, plotters, scanners configuration

Installed VMware on bare metal Servers with SAN storage for Server

Virtualization for Well Drilling sites

Ensuring the gateways and network security firewalls are protected, third

party consultants performed penetration testing and vulnerability &

Intrusion detection on the corporate networks

Client un attended OS installation, End point security, Office

Applications and network connectivity

Enterprise data backup and restore procedures using VERITAS Backup Exec on

SDLT robotic tape libraries

Installation and Configuration of CCTV Surveillance Systems, Work Force

Management System (KRONOS)

Experience working with SAP systems for IT inventory and assets management

Jointly worked with MOL IT Governance teams to design, customize and

administer the ITSM Operational processes such as Consolidated Service

Desk, Incident Management, Change Management, Service Catalogue, Asset

Management, Configuration Management & Discovery in line with ITIL V3 and

Cobit Framework

Project Synopsis: "Manzalai Central Processing Facility and Drilling sites

- IT Infrastructure Readiness"

MOL Manzalai is Pakistan's largest Oil & Gas reserve located at 32.728101,

69.225839 near Pak - Afghan border. I was deputed by the Group to setup IT

Facility, train IT personnel and ensure all the services are in line with

IT Operational Policy

Designed LAN and WAN Infrastructure for 250+ Clients

Integrated Windows 2k3 server in Child Domain, enforced Group Policy,

WSUS, e-mail, centralized endpoint security, integrated network devices

printers, plotters, scanners

Access rights and resource usage permissions inheritance in line with

Group's Access Management Policy

Installed and Commissioned Satellite Communication Infrastructure using

point to point VSAT technology

Designed and Developed state of the art IT facility for the CPF and

Drilling sites within fabricated porta cabins

Integrated SCADA systems for the production department with the branch

office

Trained IT Help Desk Support Engineers using Action Request Systems to

effectively deliver IT services in line with Group's Operational

Guidelines, Incident Management, Change Management and Asset Management.

Involved in 360 degree view of all Configuration Items (CIs) before

release

Roll delineation to IT personnel 15 days 24X7 IT Operations on Rota basis

Conducting Workshops to onsite users on how to raise incidents, requesting

access, asset change etc

Educating Group's HSE policy to IT Support staff at all field site

locations in delivery of IT services

Ministry of Science and Technology Govt. of Pakistan May 2002 - Dec 2003

Senior Web Developer - www.most.gov.pk

Worked as a Web Developer for Technology Resource Mobilization Unit

(TREMU), a project funded by ministry of Science and Technology,

Government of Pakistan

Developed database driven website for Ministry of Science & Technology and

Telemedicine

Contributed as Research Associate for Public Key Infrastructure (PKI),

GIS, Telemedicine, Network security, Open Source Linux, E-commerce,

E-Government and Open Source Software working groups

Emroze Technologies Inc. USA April 2001 -

Java Web Developer - www.emroze.com April 2002

Led team of Graphic Designers, Animators and Programmers in the

development process

Constructed Java based reliable, secure e-commerce sites resulting in 40%

revenue increase

Development database driven content management systems for real estate &

online job portals

Integrated Payment Processing Gateways, Shopping Cart, Exchange and

Affiliate Programs

Environment: MSQL, mySQL, JRUN, Java, JSP / Servlets, JDBC, Apache Tomcat,

Windows Server 2000

Education

Masters in Computer Sciences, Mohammad Ali Jinnah University, Pakistan -

2003

Bachelors of Science, University of the Punjab, Pakistan - 1999

Technical Skills

Java, C/C++, SQL, Oracle, Weblogic, Apache/Tomcat, Windows Desktops

XP/2k7/2k8, Microsoft Windows Server 2K3,2k8,2k12, Active Directory

Management, Group Policy Implementation, MS Exchange Server 2007,

Blackberry Enterprise Server Integration, MS Dynamics CRM, Saleforce,

People Soft HRM, BMC Remedy 7.1, Citrix xen Servers and Desktops, VMware

ESXi Vsphere, vCenter, Consolidated SAN Storage, Veritas Backup Exec, MS

Excel(pivot tables, macros), MS Access, MS Project, Sharepoint Portal,

SAP Warehouse /inventory, MS Visio, Cisco Switching Routing, Firewall,

High Availability and Load Balancing

Certifications

PMI - Project Management Professional (PMP) - 2013 - License 1681754

EXIN - IT Infrastructure Library Foundation V3.0 - 2014 - License

4969414.20243511

CISSP - ISC2 Training . Pseb - Islamabad - 2010

Cisco Certified Network Associate v3.0 Training . Corvit Systems,

Islamabad - 2005

Microsoft Certified System Engineer Training . Corvit Systems, Islamabad

- 2005



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