Qualification Summary
Seasoned project manager with 10+ years of project management and service
delivery experience in oil & gas, telecom and banking vertical. Proven
experience in delivering projects on-time, under budget, meeting
milestones, and communicating effectively. Notable qualifications
include:
Project Management Life Cycle IT Service Management(ITSM)
(Agile, Waterfall)
Project Planning, Schedule, Cost IT Process Improvement
Management
Project Quality & Risk Management IT Infrastructure LAN/WAN/Datacenter
Matrix Environment Resource Consolidation
Management Business Continuity & Disaster
Team Training, Mentoring & Recovery Planning
Evaluation Robust Vendor Management
Professional Experience
Public Mobile Inc. Canada May 2012 - April
Project Manager - Infrastructure 2014
Project Synopsis : "Enhancement of Public Mobile's Network Coverage Area
across Metro Area of Toronto"
Led Telco Infrastructure projects ranging from $50K to large clients at
$5.5 M
Conducted requirement management activity (preparing RFIs/RFPs) with key
telecom vendors for expansion of Network coverage in the congested Metro
Area, that included RF Survey and RF Planning
Developed Project plan considering time, scope, cost and quality
constraints and monitored project performance against the performance
measurement baselines for any variances
Coordinated equipment deliveries, service costs, project activities, cost
and finance reports, project goals, change management, closure activities
of project through customer final acceptance
Utilized project management software for ad hoc project financial
reporting and budget forecast
Developed risk response and risk mitigation strategies, allocating
contingency funds into the budget
Tracked project budget spending, identifying scope creeps and known /
unknown risks
Actively involved in the procurement process prepared RFQ/RFP, also
performed vendor bid analysis as a part of screening process based on
equipment specification, delivery times, solution costs, financial &
technical strength in delivery of solution, SLA commitments including
Replacement & Warranties
Managed the Installation and commissioning of GSM antennas supporting
2G/GSM, 3G/HSPA,4G/LTE at over more than 110 cell sites across GTA to
increase network coverage to improvise voice / data quality
Managed large project team size ranging from 15 to 23 professionals
including RF Engineers, Civil Engineers, NOC personnel and approved Telco
subcontractor, acted as single point of contact throughout the project
Built robust relationships with internal / external stakeholders such as
Landlords and Municipals to acquire premises access, licenses,
certificates and permissions to conduct RF Survey
Conducted User Acceptance Test, Final Acceptance Test and successful
project closing
Established and maintained a configuration management system for all
project documentation including Project plan, Issue and Action Logs, Risk
Register, Communication plan, Status Reports, progress reports on share
point portal
Managed vendor SLAs, contracts, Change requests and invoices including
payment disputes and resolution
Good vendor experience in delivery of RAN Wireless sites of 2G/GSM,
3G/HSPA,4G/LTE and RTN Links with network implementation team, civil team,
site acquisition team, RF planning, electromechanical, mobile operations,
NOC, contractors and subcontractors for deployment of new integrated sites
across the region
Acted as central point of communication for core team members, management,
business partners and other stakeholders
Provided support for application of the Client Solution Delivery Life
Cycle (SDLC) methodology, tools and process to Client PM and Vendor
Project leads
XinDesigns LLC. USA Mar
Project Manager - Telco Accounts - www.xindesigns.com 2011 - Mar 2012
Project Synopsis : "New Market Vertical - mobile SMS / MMS marketing"
Held requirement gathering workshops for developing online telecom VAS
management services
Developed new markets for potential products and services; executed a
sales project based upon
mobile SMS advertisement and boosted the company's revenue by 33% based on
Cost per Impression model
Worked with key stakeholders, defining the product road map for Pakistan's
largest Telco Operator "Ufone.com"
Generated high volume traffic to the portal, site audience grew up to 17
millions of registered users under Brand loyalty programs using MMS
Content Marketing
Managed web development projects using Agile methodologies & SDLC
Managed Team of 7 Web and mobile Application Development teams
Role delineation among team members, product test management and
configuration management
April
DigitalLinx Ras Al Khaimah Free Zone, UAE. 2009 - Feb 2011
Project Manager Infrastructure www.bolotel.com
Project Synopsis: "Digitalinx VOIP Infrastructure provisioning in hosted
commercial datacenter at Fort Worth ~ TX"
Responsible for overall project management including integration of all
phases of time, cost, quality, communication, risk, procurement and
successful close out
Proposed detailed VOIP network infrastructure schema for the launch of
commercial Voip product bolotel.com
Prepared Bill of Materials(BOM) for hardware, software and static IP pools
Managed Team of 5 - 6 Professional comprising of Network Engineers(2), GSM
Engineer(1) and Data Center Support Staff(2) for the end to end project
delivery
Administered remote server deployment and configuration of Voip soft
Switch, media gateways and billing server
Implemented next-generation network architectures using Teles Germany AG
GSM Voip gateways
Designed and implemented Tariff, Dial plan, IVR, Callback, SMS Alert and
Least Cost Routing
Augmented business continuity and point-of-recovery strategies as risk
response planning
Performed network security assessments and vulnerability analysis
including perimeter penetration evaluation
Detailed troubleshooting and analysis of media signaling protocols,
including SIP & H.323
Implemented quality of service (QoS) in challenging connectivity
environments
Environment: Windows Server 2003, MS SQL 2007, IIS, VoipSwitch, Cisco
Layer II Switch, ASA Security Appliance, Cisco Routers, Teles NGN SIM
Server, Teles Media Gateways, Access Server, MRTG/PRTG, OpenVPN on RedHat
Linux, VMWare Esxi Server virtualization for hosting multiple windows
based VOIP switches
Project Synopsis : "New Business Initiative - Launch of pinless dialing
and Calling cards"
Launched new business development initiative and increased client contract
with International Carriers, thus increased monthly revenue by $ 1.5M as a
startup company
Innovated, Repositioned and Rebranded 1 Million "Bolotel.com" calling card
vouchers in Middle East & Africa thus bringing a sales increase of 17 % in
3 months
Identified business opportunities and provide the management and technical
expertise to sales representatives to achieve revenue targets
Supplemented new international carriers to the Least Cost Routing,
dramatically improving pricing, redundancy and voice quality
Sep 2008 - Mar 2009
Raseen Technologies LLC. Subsidiary of Abu Dhabi Group
UAE. and Bank Alfalah Ltd.
Project Manager Infrastructure
http://www.bankalfalah.com/
Project Synopsis : "Datacenter provisioning for hosting mobile commerce
application developed by Raseen"
Was involved in all phases of the project management including scope, time
and cost
Worked closely with both internal stakeholders and external vendors to
understand and communicate new business initiative in branchless banking
by the Abu Dhabi National Holdings in Middle East and Pakistan
Conceptualized and designed deployment platform for mobile banking
application "mobile Paisa"
Conducted gap analysis between application requirement, core banking
system and group's privately own Wateen TIER-III datacenter for hosting
mobile banking application
Reduced infrastructure costs up to 35% by implementing VMware Esxi vSphere
virtual infrastructure for Windows 2008 and Unix Server virtualization,
vCenter 5.5, vMotion migration, vAppliance SAN
Involved in planning and executing innovative strategies to achieve
objectives for infrastructure improvement
Prepared RFI/RFPs also conducted evaluation of financial and commercial
proposals by technology vendors
Minimized corporate communications costs by 40% through effective vendor
management, contract negotiations and convergence of technical solutions
Practiced Service Level Management to reduce infrastructure cost and
increasing ROI
Dec 2003 - May 2008
MOL Group - Budapest, Hungary (Fortune 500 EU
Exploration / Production Company)
"MOL GROUP is a Fortune 500 international Central
European energy company, with operations in 40
countries across three continents MOL Group employs
close to 30 000 committed people worldwide."
Project Consultant - www.mol.hu
Project Synopsis: "IT Infrastructure readiness for the newly acquired Head
Quarters - 25,000sq ft and 1500+ users"
Initially MOL Group branch office had limited employees and non-scalable
IT infrastructure to cater the computing requirements of growing company
size. After successful Oil & Gas reserve discoveries in Middle East and
Central Asia the Group decided to expand its workforce both locally &
globally, IT division was under immense pressure to expedite the state of
the art IT infrastructure that could be highly scalable, managed and
robust in delivery of resilient IT services. MOL Group PMO took this
initiative to charter the project for its IT readiness; following are the
highlights of Project management effort and the high level technical
aspect of the Head Office Infrastructure.
Gathered Group's business requirement, identified key influencers and
managed stakeholder expectations
Planned scope of work, cost budgeting, scheduled all activities and the
project success criteria
Tracked project budget, resources and dependencies, identifying unknown
risk
Maintained action logs, risk registers and communication management plans
Managed Project using collaboration tools MS Project, SharePoint and Excel
(pivot tables)
Prepared RFPs/RFIs for technology vendors like HP, Cisco, Honeywell,
Stulz, Access Floor Systems, CAT Singapore Telecom, Inmarsat, software
vendors Microsoft, VMware, Citrix, Schlumberger, ESRI, Symantec
Successfully got approval of $ 8.7M budget for entire HVAC, structured
cabling, high end servers, SAN Storage, security firewalls, Core IP
switches / routers, desktops, laptops, Server OS / Client OS, end point
security, HVAC, Generators and UPS, unified audio video communication
systems, V-SAT equipments for drilling and production sites
Led a team of 17 professionals including Network Engineers(3), Help
Desk(5), RF Engineers(2), Sub Contractors Data center(4), IBM
Subcontractor Servers & Consolidated SAN storage(3)
Designed and coordinated end to end Datacenter Infrastructure design,
including hardware sizing, power rating, HVAC, access raised flooring with
Civil Engineers, Network Engineers, SAN Storage Consultants, RF Engineers,
HVAC vendors and utility companies
TIER-III Datacenter with N+1 power(APC/CAT) and N+2 precision
cooling(Stulz), redundant fiber Channel(2 X STM1), FM200 Gas suppression
system(Honeywell), 24x7 NOC, IT Service Management in line with ITIL
Installation and Configuration of Windows Server 2003 Server Family Domain
Controller, IIS6, MS SQL 2002 in clustered and load balanced environment,
Installation and configuration of IBM Consolidated SAN Storage, Active
Directory Configuration & Group Policy, WSUS Server, MS Exchange Server
2003 integration with Blackberry Enterprise Server(BES) in HA, Network
Printer, plotters, scanners configuration
Installed VMware on bare metal Servers with SAN storage for Server
Virtualization for Well Drilling sites
Ensuring the gateways and network security firewalls are protected, third
party consultants performed penetration testing and vulnerability &
Intrusion detection on the corporate networks
Client un attended OS installation, End point security, Office
Applications and network connectivity
Enterprise data backup and restore procedures using VERITAS Backup Exec on
SDLT robotic tape libraries
Installation and Configuration of CCTV Surveillance Systems, Work Force
Management System (KRONOS)
Experience working with SAP systems for IT inventory and assets management
Jointly worked with MOL IT Governance teams to design, customize and
administer the ITSM Operational processes such as Consolidated Service
Desk, Incident Management, Change Management, Service Catalogue, Asset
Management, Configuration Management & Discovery in line with ITIL V3 and
Cobit Framework
Project Synopsis: "Manzalai Central Processing Facility and Drilling sites
- IT Infrastructure Readiness"
MOL Manzalai is Pakistan's largest Oil & Gas reserve located at 32.728101,
69.225839 near Pak - Afghan border. I was deputed by the Group to setup IT
Facility, train IT personnel and ensure all the services are in line with
IT Operational Policy
Designed LAN and WAN Infrastructure for 250+ Clients
Integrated Windows 2k3 server in Child Domain, enforced Group Policy,
WSUS, e-mail, centralized endpoint security, integrated network devices
printers, plotters, scanners
Access rights and resource usage permissions inheritance in line with
Group's Access Management Policy
Installed and Commissioned Satellite Communication Infrastructure using
point to point VSAT technology
Designed and Developed state of the art IT facility for the CPF and
Drilling sites within fabricated porta cabins
Integrated SCADA systems for the production department with the branch
office
Trained IT Help Desk Support Engineers using Action Request Systems to
effectively deliver IT services in line with Group's Operational
Guidelines, Incident Management, Change Management and Asset Management.
Involved in 360 degree view of all Configuration Items (CIs) before
release
Roll delineation to IT personnel 15 days 24X7 IT Operations on Rota basis
Conducting Workshops to onsite users on how to raise incidents, requesting
access, asset change etc
Educating Group's HSE policy to IT Support staff at all field site
locations in delivery of IT services
Ministry of Science and Technology Govt. of Pakistan May 2002 - Dec 2003
Senior Web Developer - www.most.gov.pk
Worked as a Web Developer for Technology Resource Mobilization Unit
(TREMU), a project funded by ministry of Science and Technology,
Government of Pakistan
Developed database driven website for Ministry of Science & Technology and
Telemedicine
Contributed as Research Associate for Public Key Infrastructure (PKI),
GIS, Telemedicine, Network security, Open Source Linux, E-commerce,
E-Government and Open Source Software working groups
Emroze Technologies Inc. USA April 2001 -
Java Web Developer - www.emroze.com April 2002
Led team of Graphic Designers, Animators and Programmers in the
development process
Constructed Java based reliable, secure e-commerce sites resulting in 40%
revenue increase
Development database driven content management systems for real estate &
online job portals
Integrated Payment Processing Gateways, Shopping Cart, Exchange and
Affiliate Programs
Environment: MSQL, mySQL, JRUN, Java, JSP / Servlets, JDBC, Apache Tomcat,
Windows Server 2000
Education
Masters in Computer Sciences, Mohammad Ali Jinnah University, Pakistan -
2003
Bachelors of Science, University of the Punjab, Pakistan - 1999
Technical Skills
Java, C/C++, SQL, Oracle, Weblogic, Apache/Tomcat, Windows Desktops
XP/2k7/2k8, Microsoft Windows Server 2K3,2k8,2k12, Active Directory
Management, Group Policy Implementation, MS Exchange Server 2007,
Blackberry Enterprise Server Integration, MS Dynamics CRM, Saleforce,
People Soft HRM, BMC Remedy 7.1, Citrix xen Servers and Desktops, VMware
ESXi Vsphere, vCenter, Consolidated SAN Storage, Veritas Backup Exec, MS
Excel(pivot tables, macros), MS Access, MS Project, Sharepoint Portal,
SAP Warehouse /inventory, MS Visio, Cisco Switching Routing, Firewall,
High Availability and Load Balancing
Certifications
PMI - Project Management Professional (PMP) - 2013 - License 1681754
EXIN - IT Infrastructure Library Foundation V3.0 - 2014 - License
4969414.20243511
CISSP - ISC2 Training . Pseb - Islamabad - 2010
Cisco Certified Network Associate v3.0 Training . Corvit Systems,
Islamabad - 2005
Microsoft Certified System Engineer Training . Corvit Systems, Islamabad
- 2005