Kim Hendricks

*** *********** **. ****** ** 252-***-**** acef4a@r.postjobfree.com

Experience

Faurecia ECT Spartanburg SC September 2013 - Present

Quality Process Engineer / CMM programmer

. Programming and operating the CMM (FARO Arm)

. Execution and management of Gage calibration program and metrology

activities

. Conducted process mapping and time/capability studies to improve

throughput by 26%, eliminate bottlenecks and ensure adherence to

customer specifications

. Complete complaint investigations by analyzing returned product

. Leading cross functional team on 8D to resolve customer and internal

quality issues

. Utilized statistical methods, such as, process capability data

analysis, statistical process control (SPC), and scientific sample

size selection to ensure processes capability and repeatability

. Implementing company quality policy and quality management system

. Participate in QA process, developed include Flow Charts and Control

Plans

. Participated in internal auditing and layered audits

Spirit AeroSystems Kinston NC 2010 - 2013

Quality, Metrology/QA Lab

. Set up and managed the Metrology/Test Lab in new facility

. Evaluated test results, flowed results to the customer(s)

. Procured new measurement equipment for production/inspection

. Produced reports for staff on pass/fail rate pertaining to product

test

. Chaired numerous weekly meetings pertaining to material

testing/metrology

. Work closely with other test labs worldwide

Mountain Aircraft services Kinston NC 2007 - 2010

Quality Assurance Manager

. Managed all Quality activities

. Implemented new company wide Quality Policies

. Aquired AS-9100 Certification

. Trained other employees in all aspects of quality

Manpower Kinston NC 2006 - 2007

Quality Control specialist

. Programmed DCC CMM's for product acceptance

. Calibrated mechanical/electronic measuring instruments

. Supported customer and ISO audits

ASMO-GNC Greenville SC 2005 - 2006

Quality Assurance lab engineer

. Programmed DCC CMM's and 3D Vision Machines

. Generated PPAP's, Document Control for ISO9001 / TS 16949 Audits

. Certified ISO-9001/TS-16949 Auditor

. Calibrated electronic and mechanical measuring instruments

Farval Lubrication Systems, Inc. Kinston NC 2004 - 2005

Quality Assurance Manager

. Managed all Quality functions throughout entire facility

. Created new ISO-9001 - 2000 procedures, attained ISO-9001 certification

. Implemented new 'Customer Care' quality philosophy

. Trained all Inspection personnel on CMM, Optical Comparator, etc..

. Trained all company personnel in TQM, Lean Manufacturing, ISO-9001, etc.

Walter Kidde Aerospace Kinston NC 1990 - 1999

Quality Assurance Manager / Engineer

. Managed all inspection activities (16 people) from receiving to final

inspection along with the NDT/X-Ray department in a fast paced, high

precision machining & electro-mechanical assembly environment

. Programmed DCC CMM for operators use

. Class 3 IPC-A-610B (Mil-Std-2000) Certified Instructor

. FAA DMIR

. Customer liaison for quality issues (Boeing, McDonnell Douglas, Lockheed,

FAA, etc.).

. Developed QA and Manufacturing Procedures

Lockheed / Martin Marietta, GA 1988 - 1989

E & E Technician

C-5B program, Final Assembly

Assisted in training other technicians on proper

wiring routing/termination

Performed final testing before delivery

U.S. Air Force Various Military Installations 1977 -

1987

Flight Line Electrician/Troubleshooter

Performed Weapons/Avionics Acceptance Testing of new

F-16 Falcons

Troubleshot / repaired Weapons/Avionics systems/wiring

as required

Education

Received Associates Degree through the Community

College of the Air Force (no diploma issued in

military service), 1977 - 1987

Formal training in SPC (statistical process control)

from Wilson Community College, Wilson NC

Formal training in TQM (Total Quality Management) from

Wilson Community College

Formal Auditor training in ISO-9001/TS-16949

Formal training in IPC-A-610B Electronic

Assembly/Soldering Instructor

Formal training (80 hours) in CMM (coordinate

measuring machine) measurement/programming

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