Metta Alsobrook

*** *. ****** **. *****, AZ *****

Cellular: 469-***-****

aceezs@r.postjobfree.com

• Experience in managing complex projects

• Experience with data collection, analysis, and report preparation.

• Competence in statistical and analytical research methods.

• Strong organizational, project management and facilitation skills

• Highly developed interpersonal skills as well as the ability to work well within a diverse environment.

• Managerial experience and ability to lead personnel, develop, implement policies which can build a strong

corporate culture in order to promote growth

• Experience in developing tools and metrics to support organizational effectiveness

PROFESSIONAL EXPERIENCE

October 2013 – April 2014

University of Phoenix – Tempe, AZ

Director of Assessment

Projects: Wiley Learning, TK 20 implementation, new faculty role (faculty assessment liaison– work

with legal, faculty payment unit, legal, etc.), college assessment data collection, etc.

Key responsibilities and accomplishments:

- Develop, manage, and implement complex project with more than 200 tasks

- Identify potential risks and find ways to mitigate risks

- Work with vendors and department within the institutions

- Develop objectives and goals for the Office of Assessment and the university assessment effort

- Work with units within the Information Technology department (engineers and software

developers)to implement new assessment management tool, connecting the tool to the university

Learning Management System and to rubric and testing tools

- Deliver workshops and presentation for faculty, staff, and campus leaders around the nation

- Create new strategy and lead the university-wide assessment effort to answer Higher Learning

Commission (HLC) concerns on assessment of student learning outcomes within three weeks of

hiring

- Provides leadership and manages a program of research, analysis accurate, timely and relevant data

for internal use, mandatory federal reports and external agencies and reporting designed to support

University-wide planning, budgeting, academic program assessment and strategic planning

- Manage the implementation of the university assessment effort across the nation (more than 60

ground campuses and online campus).

- Develop and implement processes for continuous quality improvement based on assessment data

across the university

- Create and implement new assessment roles such as Assessment Coordinator, Assistant Director of

Assessment, and Campus Faculty Assessment Liaisons in all campuses across the nation. There were

323 CFAL hired within two months.

- Create and implement Campus Assessment Workshops (two workshops in Phoenix and one

workshop in Atlanta) with 700 attendees from across the nation

2011 – 2013 Averett University – Danville, VA

Director of Institutional Research and Effectiveness

Projects: Online course evaluation for online and adult programs, reading placement test, early alert,

freshman survey, graduating student survey, alumni survey, residence hall survey, new student orientation

survey, athletics survey, general education assessment, strategic planning process for 2015-2020, etc.

Key Responsibilities:

- Manage the day to day operation at the office of IRE

- Manage budget for the office of IRE

- Work and coordinate with university constituents to acquire and implement new technology for

teaching and learning, assessment, and accreditation

- Provide leadership in developing an assessment plan ranging from the establishment of

outcomes and methods of assessment to the interpretation and analysis of the results and follow-up

decision making. Monitor and communicate assessment planning and activities, conduct workshops,

and consult on technical aspects of assessment (e.g. data analysis, surveys, focus groups, etc.)

- Actively participates in and support the general education assessment process and academic

program review

- Compile, analyze, and maintain statistical and other data for reports related to institutional

effectiveness including demographics, productivity, student success, retention, persistence; provide

reports as assigned; coordinate timely responses to surveys and reports for ongoing efforts of the

university to measure its effectiveness

- Oversee the ongoing development and implementation of the university strategic plan as it

relates to Institutional Effectiveness initiatives

- Serve as IPEDS key holder, supply data to organizations such as College and University

Professional Association for Human Resources (CUPA-HR), AACU, US News, Princeton Review,

etc.

2006 – 2011 University of Texas at Dallas – Richardson, TX

Assessment Coordinator – Office of Student Success and Assessment

Key responsibilities:

- Coordinate and implement the ABET accreditation tool for the School of Engineering (work

with vendor, information security, information technology, and the school of engineering staff)

- Work with deans, associate deans, faculty and program heads (including engineering school with

ABET accreditation, Business School with AACSB accreditation, etc.) and support units (e.g.,

business affairs, student affairs, etc.) to develop assessment program standards, determine current

assessment, evaluation and research needs and to assist in the measurement of program learning

outcomes.

- Work with program head and faculty in curriculum mapping, rubric development, capstone

assessment, course evaluation, senior exit survey, alumni survey, etc.

- Monitor and communicate assessment planning and activities, conduct workshops, and consult

on technical aspects of assessment (e.g. data analysis, surveys, focus groups, etc.)

- Work with general education core courses committee to re-vamp UT Dallas general education

core course assessment

Educational Program Coordinator – Office of Educational Enhancement

Key Responsibilities:

- Develop and implement the offering of faculty development, staff development, and graduate

student seminars/workshops on teaching effectiveness.

- Conduct research for academic program improvements

- Create and maintain UT Dallas assessment website

- All of the responsibilities above.

Southern Association of Colleges and School (SACS) Project Coordinator and Distance Learning

Coordinator

Key Responsibilities:

- Coordinate the planning and execution of the SACS accreditation projects

- Worked with academic department chairs to assist them with curriculum alignment and program

improvement through assessment process.

- Worked with unit directors and or vice presidents for support services departments in

developing, maintaining, and conducting effective assessment activities.

- Organized and maintained the university credential compliance for support services staff

- Created and maintained the Distance Learning website

- Responsible for the UT Dallas Texas Higher Education Coordinating Board report on distance

learning

2005 – 2006 University of Texas at Dallas – Richardson, TX

Assistant to the School Fiscal Officer - School of Natural Science and Mathematics (NS&M)

Key Responsibilities:

- Reconcile budget and salary within the School of NS&M

- Responsible for Contract and Grant (C&G) proposals data and C&G awards

- Organized special events, travel arrangements, corporate agendas and itineraries.

2001 – 2003 Agape Social Foundation –Indonesia (Non-profit organization)

The Agape Social Foundation (ASF) is a non-profit organization dedicated to providing

education and training for low income people in Malang – Indonesia

Center Director

Key Responsibilities:

- Managed operations including forecasting, budgeting, inventory control, and purchasing

- Developed and implemented standard operating procedures for the center

- Planed and developed fund raising projects.

- Provided leadership, supervision and development to professional and support staff

- Trained the trainers

- Worked with the Subject Matter Expert in creating training materials

1997-2001 Myohdotcom Indonesia, LTD – Indonesia

Myohdotcom is a software developer company that develops hotel management

software and internet café

Chief Operating Officer

Key Responsibilities:

- Managed the department budget and forecast

- Conducted presentations for public relation and marketing on the internet café product.

- Managed capital purchases, direct vendor relations, generate and maintain equipment

tracking records.

- Planed, developed and evaluated services and special projects.

1995 – 1997 Global Net –Indonesia

Global Net is an internet service provider in Indonesia.

Branch Manager

Key Responsibilities:

- Managed the day to day operation.

- Hiring and training operational staff

- Planned and conducted marketing and public relation programs to increase the number of

customers (coordinate seminars with universities, talk show with radio, etc.)

- Developed Standard Operation Procedures for administration system, employment

relationship, and training needs assessment program.

- Budgeting, strategic planning, and forecasting for the branch (sales,

staffing and product)

1989 – 1995 Kencana Dwisarana Sajati (KDSS) Inc. - Indonesia

KDSS is a direct selling company. The main products are encyclopedias and books from Time

Life.

Area Sales Manager

Key Responsibilities:

- Supervised and directed branch managers in 7 branches ( in East Java, Central Java, and

Makassar)

- Developed and conducted training for Branch Managers, Administrative staff and Sales

staff.

- Developed and implemented business plans.

- Researched and evaluated management practices, training and development programs, and

employee relations.

EDUCATION & PROFESSIONAL TRAINING

M.S Griffith University, Australia - Training and Development

B.S University of Brawijaya, Indonesia - Law

Certificate

• Graduate Certificate in Evaluation Research – University of Texas at Dallas

• E-learning by Design Certificate - Training Magazine, USA

• Certificate III in Information Technology - TAFE Southbank, Australia

• Assessment and Workplace Training - VQ, Australia

• Leadership Allen - City of Allen, TX

Community Involvement

Averett University:

Strategic Planning Committee (co-chair), Academic Assessment Committee (chair), Support Services Assessment

Committee (chair), Academic Program Review Committee, General Education Committee, University

Technology Committee, QEP Committee, SACS Leadership Team.

Others:

Outbound Coordinator Youth Exchange Program Committee at Rotary District 7570 (Virginia)

Leadership Allen Committee – City of Allen, TX

Distance Learning Committee, Staff Council Representative, and SACS Leadership Team – Univ. of Texas at

Dallas

Project Manager for Library for Elementary School Project (Rotary Club Indonesia)

Rotary Youth Exchange Program Coordinator (Rotary Club Indonesia)

Community Engagement Staff (Volunteering Queensland, Australia)

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