Lynn Allen Schrock
Pittsburgh, PA 15205
(412) 923 - 4115 - Home Phone
(412) 302 - 2224 - Cellular Phone
Email Address: aceewu@r.postjobfree.com
Objective To apply my management and sales experience to obtain a mid -
level management or sales position in a business or management environment.
Qualifications Offering 17 years of management experience, combined with 9
years of retail customer service skills and a comprehensive background in
environmental services; cleaning, floor and carpet care. Have the ability
to thoroughly analyze situations, propose creative solutions, develop
strong relationships and bring projects to completion under budget
deadlines.
Education
1988. B.S. Marketing, Pennsylvania State University, University Park,
PA
1982. A.S. Retailing, Pennsylvania State University, University Park,
PA
7/12 to 5/13 20/20 Companies - Sales Representative - Verizon FiOs
Pittsburgh, PA
Contact prospective customers via face to face interaction in retail
store and generate sales for the products offered.
4/10 - 7/12 Sales Representative - Scott's Lawn Services - Pittsburgh, PA
Establishing contact with prospective clients via telephone or door to
door interface to provide a variety of lawn services for those
clients.
7/04 - present Merchandise Associate - Pittsburgh Steelers - Pittsburgh,
PA
Responsible for displaying, hanging, and assisting customers with
merchandise in stadium store.
3/09 - 7/09 Sales Associate - TruGreen Lawn Services - Pittsburgh, PA
Responsible for generating sales of lawn care services via telephone
and door-to-door meeting with customers in neighborhood marketing
program.
10/04-3/09 Account Supervisor - Central Maintenance, Inc. Pittsburgh, PA
Responsible for overseeing 4 school buildings, while managing 26
employees,
covering 800,000 square feet of flooring and monitoring a budget of
$20,000
annual budget.
6/04-10/04 Custodian - Central Maintenance, Inc - Pittsburgh, PA
Responsible for all floor and carpet care of facility accounts with
company, while
working with co-workers and supervisors.
11/03-6/04 Assistant Manager - Health Care Services Group, Pittsburgh, PA
Responsible for overseeing all aspects of housekeeping department in
nursing
home environment while reporting to the department manager.
7/03-11/03 Lead Custodian - Central Maintenance, Inc. Pittsburgh, PA
Establish contact with key personnel regarding cleaning services for
Tribune
Review account. Provide support to janitorial staff, including
training, cleaning
and scheduling of floor can carpet care.
7/02-3/03 Hospitality Manager - UPMC Passavant Hospital, Pittsburgh, PA
Directly responsible for overseeing all aspects of housekeeping
department for
272 bed hospital with 30 evening and night shift employees. Provide
support for
Hospitality Services and Central Supply after standard business hours.
Assisted with Annual Festival of Lights on campus (2002).
Skills: Computer knowledge in Microsoft Office 2007,Windows Outlook,
Windows XP, MS Vista, Windows 7, Windows 8 and general Internet experience.
10/97- 6/02 Assistant Custodial Manager, ServiceMaster Management Services
The Western Pennsylvania Hospital, Pittsburgh, PA
Responsible for School of Nursing, School of Respiratory, and hospital
ancillary
department cleaning on evening shift for 22 employees. Assisted with
two
successful JCAHO and State inspections (1997 & 2000). Taught PCA
classes;
assisted with clean up of hospital Sesquicentennial Celebration (1998)
and
Member of Employee Events Committee. Volunteered to clean up for
Breakfast
With Santa Event; volunteered for Hospital Family Picnic. Certified as
Hazmat
First Responder, attended lecture on Searches and Bomb Detection.
Skills: Computer knowledge in Microsoft Office 2007, Windows 98,MS Outlook,
Windows XP, MS Vista, Windows 7, Windows 8 and general Internet experience.
References
Louis Chiefallo
Account Manager Central Maintenance, Inc.
Pittsburgh, PA 15205
412 - 922 - 4131
Les Leasure
Operations Manager Central Maintenance, Inc.
Pittsburgh, PA 15205
412 - 922 - 4131
Sam Rogerio
Assistant Merchandise Manager Heinz Field
Pittsburgh, PA 15212
412 - 697 - 7714
Thomas Duffy
Friend for 16 years
Pittsburgh, PA 15211
412 - 983 - 9185