Eric S. Randolph

**** ********* *****, *********, ** 27522

919-***-**** (H) 434-***-**** (M)

Professional Profile:

Trained professional experienced in laboratory safety practices, Upstream and Downstream Processing along with Clean

Room and Aseptic Environment Techniques. Experienced in Environmental and Industrial safety practices with Quality

Control and Quality Assurance history. 10 year process improvement, team building and leadership experience with

developing and maintaining policies and procedures. Clinical Research experience with regards to Feasibility, Study Start

Up, Site and Data Management with Contract Research Organization. Professional Strengths Include;

Upstream Processing Downstream Processing

Aseptic Techniques Process Improvement

Clean Room Protocols Product Testing

Good Manufacturing Techniques Quality Control

Quality Assurance Team Building and Leadership

Project Management Study Team Facilitation

Site Management New Drug Application Process

Education

Vance-Granville Community College Henderson, NC

A.A.S., Bioprocess Technology (upon graduation) December, 2014

Hampton University Hampton, VA

B.S., Biology May 1998

Clemson University December 2015

M.S., Biology (upon graduation) Clemson, SC

Professional Experience

INC Research, Raleigh, NC January 2013-May 2014

Functional Service Provider Project Manager

• Provided Project Support to Sponsor Company (Astellas)

• Ensures study is progressing according to Good Clinical Practices and Sponsor Guidelines

• Reviews and maintains study budgets

• Organize and facilitate study team meetings

• Provide study deliverables and data to sponsor

• Works collaboratively with study and functional leads to ensure study launch, conduct, and closeout according to

contractual guidelines

Safe Streets USA, Garner, NC December 2012-January 2013

Contact Center Manager

• Managed 50 plus member team servicing contract metrics for ADT Home Security Client

• Trainer and Project Manager

• Created SOP’s and Project Plans

• Managed day to day operations (scheduling, training, contract metrics, case flows, and communication guidelines)

Xerox, Henderson, NC September 2004-June 2012

Contact Center Manager

• Managed 150 plus member team servicing contract metrics for over 20 Medicaid Programs

• Trainer and Project Manager

• Opened contact center facilities and created SOP’s and Project Plans

• Managed day to day operations (scheduling, training, contract metrics, case flows, and communication guidelines)

Abbott Laboratories (Manpower), Raleigh, NC May 2003-September 2004

Biological Quality Assurance Laboratory Technician

• Retrieved and tested water, air, and product samples in aseptic production environment

• Tested Aseptic Sterilization Samples for possible contamination.

• Prepared and maintained stock solution and media

• Maintained and organized laboratory

Vance County Public Schools, Henderson, NC July 2002-May 2003

Science Teacher

• Instructed in accordance with state curriculum in Biology, Physical and Earth Science

• Conducted laboratory experiments to promote learning and retention of curriculum

• Basketball Coach

Charlotte County Public Schools, Charlotte Court House, VA July 1998-June 2002

Science Teacher

• Instructed in accordance with state curriculum in Biology, Physical and Earth Science

• Conducted laboratory experiments to promote learning and retention of curriculum

• Basketball and Track Coach

Contact this candidate