Post Job Free

Resume

Sign in

Customer Service Nursing Home

Location:
San Antonio, TX
Posted:
June 02, 2014

Contact this candidate

Resume:

Pamela Sanford, LNFA

***** ****** **. *** *******, TX 210-***-****

Objective:

To seek a new opportunity with a viable company: enhancing profitability through labor and cost control, maximizing RUG

revenue (PPS/MCD) and census growth/case mix. As well as focusing on employee retention and stabilization, customer

service and most importantly resident centered care.

Nursing Home Administrator:

May 4, 2013 to present Huebner Creek is a fast paced rehab focused home with an average of 30 to 35

skilled residents. The focus on the home is customer service and impeccable nursing care. I have made a profit of $45,000 to

$70,000 each month since the beginning of the year managing costs and expenses within my ability.

Sept. 17, 2012 to April 2013 Casa Rio Healthcare and Rehab. Center: A facility specializing in

ventilators and tracheostomies (18 vents/5 trachs). Avg. MTD MCR: 20/25. This facility should be viewed as a

mini LTAC composing of an extremely high level of acuity. [Insert Dates]

May 2010 to August 2012 Mystic Park Healthcare and Rehab. Center: A facility specializing in culture

change and resident centered care. Average MTD MCR: 25/30.

Sept. 2006 to May 2010 Normandy Terrace Healthcare and Rehab. Center: A facility with the largest bed

certification in Texas (310). This facility is extremely unique, in fact it is more like four nursing homes in one.

Licensed Bachelor of Social Work:

May 2003 to Sept. 2006: Mystic Park Healthcare and Rehab. Center

Summer 2000 to May 2003 Alamo Heights Healthcare and Rehab. Center

Professional references available upon request.

Page 2



Contact this candidate