Hugo Henriquez

**** *. *** **** *** Tucson, Arizona 85706

520-***-****

. Self-motivated, detail and goal oriented, team player

. Multi-task, work well under stressful situations in fast pace

settings

. Excellent research, organizational, time management, and problem

resolution skills

. Simultaneous translation of oral and written information from

English into Spanish and Spanish into English

. Languages: Proficient in English & Spanish (verbal and written)

Education

Universidad Estatal de Sonora, International Business

Hermosillo, Sonora, MX

252 Credits

University of Cambridge, Teaching Certification

Select Courses/Additional Training:

Strategies for Meaningful Learning, 2005

Habits of Mind Workshop, January 2003

Centered Teaching, March 2002

Take the Immersion Principles and Philosophy to our Classroom, April 2002

Work Experience

Mimi's Caf , Casa Grande, AZ 2014 to present

Cook

. Prepare and store food adhering to safety rules and regulations

. Stock and organize materials and maintain kitchen inventory

. Follow safety and sanitation procedures

. Order and receive stock shipments

Instituto Anglo-Mexicano, Hermosillo, Sonora 2006-2014

English Teacher

. Responsible for writing and implementation of lesson plans, classroom

management and communication with parents

. Monitor students' assignments through web-based program

. Evaluate students' skills to determine comprehension

. Emphasized language development in all academic areas

. Monitor students' progress and document quarterly reports

. Implemented "English Only Program"

. Working with co-teaching and assist trainings as requested

Colegio Bicultual Cananea, Hermosillo, Sonora 2001-2006

English Teacher

. Create weekly lesson plans and implement for instruction

. Teach English as the second language to non-English speakers

. Prepare pre and post assessments

. Monitor students' progress and document weekly reports

Electronic Data Systems, Tucson, AZ 2000-2001

Customer Service Representative

. Received inbound calls and delivered exceptional customer service to

build customer satisfaction and loyalty. Utilized all resources and

tools to solve client related problems specific to their accounts and

products.

. Received payments, canceled accounts, as well as opened new accounts

. Data entry, maintain accurate and updated client information.

SKILLS

. Office management

. Bilingual Interpreter

. Proficiency in Microsoft (Excel, Word, PowerPoint, Outlook)

. Inventory Management

. Multi-tasking

. Problem solving skills

. Staff Development & Training

. Office machines

. Type 40 wpm

References

Arturo Garcia, Culinary Manager, Mimi's Caf 520-***-****

Lizbeth Henriquez, HR Representative, Arizona State Schools for the Deaf

and the Blind 520-***-****

Luis Garcia, Facilities Management, University of Arizona 520-***-****

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