NATARAJAN (RAJ) PARAMESWARAN, PMP

**** ********** **, **********, ** – 60564

aceed0@r.postjobfree.com

Mobile: 214-***-****

PROFESSIONAL SUMMARY

• Over 16 years of extensive onsite and offshore experience in project management and business analysis, leading an

managing global applications delivery and support teams.

• Ensure effective alignment of IT roadmaps with business strategies to meet corporate goals.

• Strong written, oral and interpersonal communication skills with proven ability to effectively communicate

across all levels of the organization.

• Broad industry experience in areas of health insurance, telecommunications, automotive, insurance and banking

for leading Fortune 500 companies.

PROFESSIONAL STRENGTHS

Business Analysis and Design Application Development Management

Project Management Application Production Support

Management

Client Management

System Analysis and Design

Service Delivery Management

Risk Management

Resource Management (Offshore & Onshore)

Strong Verbal and Written Communication Skills

WORK EXPERIENCE

Hudson Consulting

Client: Health Care Services Corporation (HCSC)

Duration: April 2012 – till date

Role: Senior Project Manager, Service Delivery Manager

- Managed a $4M Government Program for upcoming Medicare Advantage MAPD changes in OK, NM, & MT for

2013/2014. Resource management for four work streams comprising a matrix team of 53 resources utilizing 3

Project Managers and 3 Project Coordinators.

- Implemented Medicare products through a portfolio of web and mainframe applications, data warehouses, and

marketing campaigns for Medicare beneficiaries in Illinois, New Mexico, Texas, Oklahoma and Montana.

- Worked with state and federal government entities to obtain regulatory approval on Medicare products.

- Responsible for overall delivery of the program from Pre-Inception to Closing phase.

- Enforced adherence to project plan, timeline, governance structure, and budget by conducting weekly meetings with

workgroup leads and project stakeholders.

- Consolidated weekly status reports from Project Managers and provided executive level reporting to Portfolio

Sponsors, Steering Committee members and stakeholders.

- Used Software Development Life Cycle(SDLC) Waterfall model and Rational Unified Process for project lifecycle.

- Created Dashboard for the Program Leadership team indicating the overall project health (Red, Yellow, Green), cost

and schedule of the program.

- Developed detailed project budget, monitored project estimates vs project actuals and ensured that variance did not

exceed more than program stipulated guidelines.

- Managed overall risks, financials and mitigation planning at the Portfolio level.

- Provided needed clarifications to PMs on project management protocols including status reporting, issue and risk

reporting, change requests and financial forecasts to ensure common understanding and interpretation.

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- Served as single point of escalation for workgroup PMs to expedite risks and issues to program leadership team.

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Blue Cross Blue Shield Association (BCBSA) – Chicago, IL

Duration: January 2007 – March 2012 (5 years 3 months)

Role: Project Manager and Senior Business Analyst

- Managed a $7.3M data warehouse containing more than 200 Terabytes of medical claim based information.

- Implemented Business Intelligence applications comprising of Cognos reports, Dashboard, Scorecard for key

performance indicators (KPI), metrics and measures.

- Served as liaison between key business areas and stakeholders throughout the entire project lifecycle and ensured

that the resulting products/applications supported the business needs.

- Led and finalized business and system requirements for data warehousing projects.

- Develop and maintain the Integrated Program Schedule comprising of tasks, milestones and critical path.

- Developed business quality assurance plans for technical execution and ensured end-to-end traceability of

requirements.

- Conducted use case reviews, joint analysis and design sessions, team leads meeting with major stakeholders.

- Used Software Development Life Cycle(SDLC) Waterfall model and Rational Unified Process for project lifecycle.

- Achieved project objectives through proper project planning, requirements gathering and risk / mitigation

strategies.

- Responsible for Data Operations and database maintenance scheduling activities.

- Ensured that all issues, helpdesk tickets were resolved within the SLA timeframes.

- Worked with Program Managers to manage optimum use EMPO resources and allocations.

- Managed Change Request process to prevent scope creep.

- Developed project communications and project training plans.

Capgemini – Chicago, IL

Duration: December 2000 – December 2006 (6 years 1month)

**Client: General Motors (GM)

Duration: September 2005 – January 2006, November 2006 – December 2006 (7 months)

Roles: Infrastructure Manager, Configuration Manager, Release and Deployment Manager

- Created Statement of Work proposals between Capgemini and preferred third party vendor for GM service requests.

- Created a process model and a roadmap for migrating application source code from PVCS repository to Serena

Dimensions.

- Led the effort to setup up a dedicated Development environment for the project team in India.

- Coordinated the code promotion activities for a team of 15 developers and 400 end users to different working

environments like Development, Test and Production.

**Client: General Communications Inc. (GCI)

Duration: April 2005 – October 2006 (1 year 7 months)

Roles: Project Manager, Business Lead

- Managed a team of 15 resources with oversight of both analysis and development resources (third party vendor) for

Business Intelligence (BI) applications.

- Defined project purpose; project scope, project planning, allocating resources; identifying roles, tasks, milestones;

estimating budgets (cost) throughout the project lifecycle.

- Performed cost-benefit, feasibility and impact analysis on system enhancements. Created requirements

specifications, identified deviations and initiated change requests.

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**Client: Sprint

Duration: December 2000 – March 2005 (4 years 4 months)

Roles: Project Manager and Business Lead

- Managed a team of 3 analysts and 5 developers to develop and maintain large scale commercial software

applications. Refactored these applications and systems to zero outstanding issues resulting in estimated annual

savings of $800,000.

- Responsible for engineering tasks such as requirement analysis, design, code, test, rapid prototyping, preparing and

presenting software design and software documentation.

- Deployed a common data store giving a ‘One Sprint1 view into specific customer information as well as revenue

attributes across all segments of Sprint customers resulting in a net savings of $3 million.

- Managed a weekly list of Project risks, action items, issues and decisions (RAID) log for review at weekly Portfolio

PMO meetings.

- Responsible for creating all project related tasks and milestones during Inception, Elaboration, Construction and

Transition phases of the software development lifecycle.

- Implemented change control for vendor and in-house developed systems.

Computer Sciences Corporation

Duration: April 1998 – November 2000 (2 years 8 months)

Role: Business Lead

- Developed business and system requirements for Property & Casualty reinsurance and Life reinsurance markets.

- Authored procedure manuals for customers and end-users.

- Involved in periodic version releases; configuration management, warranty support and maintenance activities for

2000+ users in Europe and North America regions.

Mafatlal Consultancy Services

Duration: January 1996 – March 1998 (2 years 3 months)

Role: Business Lead

- Led development effort to create a packaged retail banking solution. Developed a financial tool, which provides

complete automation in dealing of money market organizations for a financial organization.

- Responsibilities included managing a team of 5 resources, consistently meeting aggressive delivery deadlines,

budgeting, estimating cost and quality management activities.

EDUCATION and PROFESSIONAL TRAINING

• Bachelor of Engineering (Electronics), Mumbai University, India

• Project Management Professional

• Teradata Certified Professional

• Oracle Certified Associate

REFERENCES

Available on request

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