In order to gain IT experience, I have worked in several very different

industries to develop a breadth of knowledge from data mining and analysis

to website design, marketing websites and user support including hardware,

network and software.

Education:

Bachelor of Arts in Information Technology

May 2011

Juniata College, Huntingdon, PA

GPA: 3.18

Technical Skills:

Coding Languages: Java, SQL, CSS, HTML

Security Course completed with Analyst Notebook software

Support Skills: Extensive experience supporting printers, laptops,

desktops, and network peripherals in Windows environments. Experience

supporting/maintaining virtual environments, LAN's, WAN's, PC rollouts,

Active Directory, PC Imaging. Extensive work on soft skills/customer

service supporting clients and co-workers. Minimal experience using

SalesForce and ZenDesk ticketing systems.

Software Packages: Oracle Database Design & Management, Adobe

(Photoshop, Contribute, Dreamweaver), Microsoft Office (Access, Excel,

Word, Exchange, SharePoint) software packages. Exposure to SAP

(specifically FICO)

Miscellaneous Activities

Currently pursuing CompTIA Network+ and A+ certifications

Professional Experience:

PennsWood Commercial Realty Johnstown, PA February 2013

- July 2013

Self-Employed Website Designer

. Short-term project designing company's primary website

. Converted hard-copy property listings into a new web

site for traveling realtors

. Employ Google methods to drive user traffic to the site

Research and Non-Destructive Testing, Inc., Johnstown, PA

August 2011 - December 2012

Assistant Radiographic Technician

. Perform radiography and NDT methods for various clients

in the natural gas industry

. Adhere to strict regulations and guidelines according to

government and military standards

. In-house IT support for network, printer, and PC

troubleshooting for an office of 8 employees

Huntingdon County Business and Industry, Huntingdon, PA

January 2011 - May 2011

Information Technology/Marketing Intern

Enhanced company website traffic through social media

Produced, analyzed, and compiled financial and marketing data for

board meetings

. Acted as intra-office IT support and customer relations

Special Projects:

Innovations for Industry, Juniata College

. Worked on a team designing a user feedback system for iContact in

North Carolina

. Successfully identified and resolved project issues that occurred

due to the remote location

Biometric Security Research, Juniata College

. Researched and documented the current status of the biometric

security industry in the U.S.

. Documented a detailed plan to integrate biometric security

technologies at Juniata College

Innovations for Industry, Juniata College

. Re-designed Glendale Area Medical Center's website in Coalport, PA

. Compiled a wireless network implementation plan for Glendale Area

Medical Center

Innovations for Industry, Juniata College

. Designed workflows with Microsoft SharePoint and InfoPath for

DSI/ITI in Altoona, PA

Wrote technical documents for a team analyzing paper workflows for

HR Department

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