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Customer Service Medical

Location:
Floral Park, NY
Posted:
June 03, 2014

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Resume:

Puja Chadda

*** ********** ****, **** ****, NJ **803 ? Cell: 973-***-**** ?

acee7k@r.postjobfree.com

Summary:

A self-motivated, goal-oriented professional with demonstrated experience in the

event administration field. Very trustworthy, organized, and competent worker.

Works effectively on teams as well as independently. Highly skilled in using a

proactive approach to completing projects and assignments within project timelines.

Education:

Montclair State University

Montclair, NJ

Bachelor of Biology

Present

County College of Morris

Randolph, NJ

July 2008

Professional Experience:

Cherished Moments Events

April 2012-Present

Director of Event Coordination

Responsible for planning, arranging and organizing corporate and social meetings

and events

Handled the responsibilities of making attractive arrangements of stage,

decorations, lightning, food stalls, video and sound systems

Responsible for providing minute details and valuable inputs to clients on

different aspects of the event

Plan and implement external meetings as well as maintained event calendars and

strict timelines

Handle the responsibilities of marketing, creating collateral materials like

pamphlets and brochures as well maintaining public relations to increase

advertisement

Responsible for making budgets and working under managed budgets

Involved in vendor selection, hotel negotiation, on-site management and program

implementation

Monitored the activities of events to ensure compliance with the applicable

regulations

Assigned the responsibilities of reviewing event bills for accuracy and approve the

payments

Consulted with customers to identify the objectives and requirements for conducting

conferences and meetings

St. Joseph's Regional Medical Center, Paterson, NJ

January 2009-Present Program Coordinator

Supervise a team of 90 Emergency Room Scribes to insure proper implementation of

hospital policies and procedures

Systemized monthly schedule between team of Emergency Room Scribes and Emergency

Room Physicians totaling over 130 people

Manage the ED scribe new hire process by scheduling, interviewing, and

participating in final selection process

Evaluate junior ED scribe performance by analyzing physician feedback

Participate in monthly staff meetings regarding new hospital policies and procedure

Organizing and planning emergency room scribe events, such as training session,

orientations, conferences, as well as social events

Maintain and ensure completion of leg and Human Resources paperwork of new-hires

and existing employees

Maintain and enhance guidelines, training, and orientation process for employees to

keep

Accompany Emergency Room Physician to document the initial encounter with patients

in Emergency Department

Enter transcribed patient data into MedHost computer system for physician review

utilizing relevant medical and technical terminology

Document procedures performed in the ED (i.e. Thoracotomies, Intubations,

Laceration Repairs)

Transcribe all consultations and conversations of the physician, with other

physicians or patient's family members

Streamline the physicians' ability to access the patients' medical charts which

increases accuracies and reduces any discrepancies

Telesearch Staffing Solutions - Verizon Wireless - Bedminster, NJ

November 2011-October 2012

Court Order Compliance

Ensuring all court orders, search warrants and subpoenas are processed

confidentially and in compliance with all applicable laws and company policies

Responsible for managing and tracking paperwork and records

Frequent use of Microsoft Office, scanning, faxing to ensure documentation delivery

Responsible for clerical duties around the office

Affinity Federal Credit Union, Cedar Knolls, NJ

2008-2009

Member Service Representative

Responsible for cash/checking deposits, processing loan payments, opening accounts,

activating atm/debit cards.

Cash handling, customer service, balance drawer, petty cash, and place orders for

inventory.

Maintained proper cash limits, cashed checks, and accepted deposits

Issued cashier's checks, money orders, traveler's checks, cash advances, gift

cards, and funds transfers

Responsible for answering phone calls and other clerical duties around the branch

Responsible for selling and advertising new and old promotions and deals

Technical Skills:

Operating Systems and software: Windows, Mac OS X, Microsoft Office 2011 (Word,

Excel, Access, Outlook, PowerPoint, FrontPage), MedHost, Envision, OneNote

Languages: Fluent in Hindi, Urdu, and Punjabi; Conversational in

Spanish and medical Spanish

References: Furnished upon request



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