Lakshmi Priya Kusam

acee0w@r.postjobfree.com

732-***-****

. Over 7 years of experience in IT Industry in Analysis, Design,

Development and Software Quality Assurance in testing the web-based

and client server applications.

. Excellent understanding of entire Software Development Life Cycle and

Testing Process, Techniques and Strategies, Defect Management Life

Cycle, SDLC and Agile methodologies.

. Expertise in analyzing Business requirement specification and System

Requirements specification, and involving in designing, developing and

executing Test Strategies, Test Plans and Test Cases and have

excellent documentation skills.

. Involving in performing Manual as well as Automated testing using

VBscript.

. Experience in writing and executing test cases using automation tools-

Quick Test Pro.

. Responsible for coordinating and managing the Testing Team by

allocating day to day tasks and educates them on their

responsibilities for the purpose of achieving on-time and quality

deliverables.

. Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC),

Defect Management Life Cycle, SDLC and Agile methodologies.

. Proficient using QTP Mercury tools for defect tracking, test case

repository for manual and automated test plans.

. Proactively interacting and collaborating with Business Analysts,

Technical Analysts, and developers to identify and understand the

appropriate data required for testing and sharing the same among our

testing team for designing the test cases and to achieve the goal

within the stipulated time.

. Delivering the status reports like testing status, defect-tracking

status, Regression and weekly status reports to the Test Manager.

. Expertise in reporting the bugs using bug-tracking tools - Quality

Center, SBM.

. Extensively using SQL, MS-Office, Oracle in querying backend DB tables

for Data Validation and Verification.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro, SOAP UI

Bug Tracking Tools: Quality Center 9.0, Test Director 7

Languages: C, C++, VB 6.0, PL/SQL, TSL, HTML, XML, ASP, JAVA

Scripting Languages: VB Script, Java Script

Databases: ORACLE 8.0, DB2, Informatica, Business objects, SQL SERVER

2005

SQL Interface: TOAD 9.5, SQL

Browsers: Netscape, Internet Explorer and Mozilla

Web Servers: IIS 5.0, Apache, Web logic

Operating Systems: UNIX, Windows 95/98/2000/NT/XP, Linux, DOS

PROFESSIONAL EXPERIENCE:

Cablevision - Optimum

01/2013 - Till Date

Quality Assurance Analyst - CRM Software

Cablevision Systems Corporation (NYSE: CVC) is one of the nation's leading

media and telecommunications companies. Its cable television operations

provide a full suite of advanced communications services that include iO

TV digital television, Optimum Online high-speed Internet, and Optimum

Voice digital voice, all over state-of-the-art cable systems that pass

nearly 6 million households and businesses across the New York tri-state

area and throughout four Western states.

. Analyzed system requirements/designs to create test conditions and

expected results in Quality Center.

. Prepared both positive and negative test cases for Functional, System,

End-to-end Testing.

. Created high quality Test Plan, Test Cases and comprehensive test

script documents for test execution in Quality Center.

. Provisioned OOL, OV, iO(tested all types of Setup Boxes - S/A Digital,

S/A Hybrid,JACAs,HDMI HD, netgear and sagemcom routers... ) and WiFi

through JSI Single Line and Multiline. Validated in BOOST, CableData,

LDAP, CE, DM, SMC, NMC, TRIO, Vitria, TIBCO, Static IP Admin, and

Webmail.

. Worked with Development groups & Business Units to resolve defects

prior to production deployments and ensure on time completion of

testing.

. Consistently selected as Primary on larger projects, supported & led

fellow team members through successful test cycles

. Performed Shakeout and UAT Testing.

. Reported all defects to the appropriate individual(s) for resolution

using Quality Center and SBM.

. Responsible for running and writing the automation scripts and

reporting the execution results.

. Extensively used SOAP UI for Web service Testing.

. Performed back-end testing to ensure data consistency on front-end by

writing and executing SQL queries using TOAD.

. Good Team player and handled multiple projects simultaneously as a

primary(Lead) tester.

. Experience in mobile testing in all the browsers like windows,

Firefox, chrome i.e and all the devices like iPhone, Mac, Android,

iPad, laptop ie.

AOC

06/2010-12/2012

Sr.QA Automation Tester

The Administrative Office of the Courts (AOC) is the staff agency of the

Judicial Council, the policy-making body for the state court system. This

system uses Java J2EE application as the front-end and Oracle as backend.

Involved in testing different Application Modules, CCMS is confidential and

highly secured site. It is state California application of court where all

the employees of court use this application including the judge. This

application is used by 54 courts in California.CCMS is a web-based intranet

application that interacts with several back-end applications.

. Have been a part of analyzing the manual test cases and CCMS

application and designed the Automation Framework.

. Responsible for preparing the test scripts, traceability Matrix and

defect document.

. Responsible for maintaining and adding new functionality to the

Automation framework.

. Created the automation VBscripts using Quick Test Professional (QTP)

from manual test cases.

. Worked closely with Subject Matter Experts in identifying the issues

in the application.

. Responsible for running the automation scripts and reporting the

execution results.

. Interacting with Developers and Business (California Court SME's)

regarding requirements, test scenarios, and defects.

. Experience in preparation and review of Documents including

Requirement Docs, Test Plan Docs, Test Cases, Use cases.

. Prepare test scripts in Excel spread sheet and upload them to Quality

center and execute it in Test Lab.

. Prepare Defect Document everyday on the status report on test cases

executed and defects found by the team based on the severity.

. Prepare and run the Regression suit in QTP from QC for every new build

and do the failure analysis and prepare the status report.

. Did sanity testing and smoke testing regularly to check on the

environment stability.

. Have been a part of XML validation and Efiling inbound and outbound

XML files. Developed and maintained a tool created in .net to get the

file from FTP Server

. Run SQL queries to test the backend database and XML files using

PL/SQL.

. Initiated and developed a script for Availability testing in the team

. Assisted the manual testers during the External Components Product

Acceptance Testing.

. Created the automated scripts to generate data for Judicial Officers

testing the application.

Environment: QC,XML Spy,MS Office Tools,SQL Server,Joomla,VB

Script,FTP Server, Oracle 10g, Toad, Quick Test Professional

(QTP),Joomla, Quality Center, JAVA, J2EE,Tortoise(Version

control system)

FARMERS INSURANCE GROUP

09/2009-05/2010

Sr.QA Tester

Heart is Farmer's primary Claims system, supporting the Claims business

sections developed in Seibel platform. CRN is distributed claims processing

application supported by legacy mainframe applications, which connect

Farmers' vendors, employees, business customers, agents, insured customers,

and systems into one holistic, integrated and interdependent environment.

. Participated in the KT sessions and transfer the KT to offshore team.

. Collaborate with SMEs and BAs for obtaining Technical and functional

clarifications and enhancements.

. Testing the interfaces - web service communication-ALSB.

. Authored and reviewed the test cases for use cases.

. Analyze the test execution results.

. Run Regression using QTP.

. Extensively using SOAP UI for Webservice testing.

. Extensively using SQL, in querying backend DB tables for Data

Validation and Verification.

. Created SQL scripts to perform data validation.

. Experience in testing ETL.

. Review the defects on a daily basis.

. Generate the test case authoring and execution metrics.

. Co-ordinate with the offshore team on a daily basis w.r.t the KT

sessions, Daily/Weekly reports, Work breakdown etc

. Participated in defect triage sessions.

Environment: Quality Center, QTP, Soap UI,XML, Visual Basic

6.0,Toad,DB2, SQL, Unix-Sun Solaris 5.8,Mainframe, WindowsXP.

MEDCO HEALTH SOLUTIONS

12/2008-09/2009

Sr. QA Tester

Medco Health Solutions, Inc. (NYSE: MHS) is a leader in managing

prescription drug benefit programs that are designed to moderate the cost

and enhance the quality of pharmacy health care. Medco is a leading

pharmacy benefit manager (PBM), with nation's largest mail order pharmacy

operations. Medco handles the printing and scanning of various labels and

requires the attachment of label printers and scanners to the station.

. Reading and understanding functional requirements and created test

cases.

. Involved in the development of test plans, test scenarios and test

strategies to facilitate the process of testing.

. Understanding database table structures (primary keys, field types,

relationships) and created and execute SQL statements.

. Performed Manual Testing for the modules and detailed functional

testing.

. Performed Negative and Positive testing, Integration testing,

Regression testing, End to end testing, UAT testing.

. Participated in various meetings, discussed Enhancement and

Modification Request issues.

. Reported the bugs, Emailed notifications to the developers using the

rational clear quest.

Environment: Manual testing,VB, Ruby,MS Access, MSEXCEL, Windows XP,

CQCM and ClearCase,MS Word, Rational Clear quest, Toad, DBMS,

Oracle.

UNION BANK SWITZERLAND

03/2008-11/2008

QA Tester

It is a web-based application, which actively managed core fixed income

Investment. Bonds were divided into different categories based on tax

status, credit quality, issuer type, maturity and secured/unsecured. Some

bonds are tax-exempt, and these are typically issued by municipal, county

or state governments, whose interest payments are not subject to federal

income tax, and sometimes also state or local income tax

. Analyze business requirements and system architecture/design.

. Conducting Manual Testing and Automated Testing.

. Involving in Black box testing, Regression testing, Functional testing

and Integration testing, GUI testing, UAT testing.

. Conducting Data Driven Testing to validate the functionality by

various sets of data.

. Preparing Positive and Negative Test Cases according to the

specifications.

. Reporting all the bugs through the Quality center.

. Documenting all the Test Results and Metrics in MS Office products.

. Interacting with the Client Department and gathering their

requirements for customizing the application to meet their needs.

. Conduct System Testing to ensure deliverables as per client

requirements

. Tracking and reporting the project status on a weekly basis and

working towards various milestones of the project.

. Tracking the project status and reporting to the senior management.

. Involved in developing Testing Strategy and Test Plans to ensure that

Test case reflects user needs using Quality center.

. Wrote Test cases and Test scripts for the Functional testing.

. Involved in Automation of Test cases and Test scripts using QTP for

Regression testing

. Interfaced with developers to resolve technical issues

. Created SQL, PL/SQL scripts in TOAD to perform data validation

. Created UNIX scripts for running the batch jobs

. Documented the bugs found out during the process of testing

Environment: QTP, Quality center, Oracle 8.0 Windows NT4.0, Sun Solaris

2.6/2.7,Visual Basic 6.0, Toad, SQL

AIG AUTO INSURANCE

05/2007-02/2008

QA Tester

With great insurance rates and one of the most recognized brands around,

AIG keeps growing and growing. They work on the client/server then upgraded

to web base environment.

. Participated in requirement and development walkthroughs and reviews.

. Conducted Manual Testing on different modules of the application,

. Performed Functional Testing, System Testing, Regression Testing and

End-to-End Testing.

. Responsible for designing, writing and reviewing of Test Plan for the

application.

. Involved in the execution of both Positive and Negative testing to

locate the bugs, report defects in Test Director and interacted with

developers to resolve any defects/issues.

. Premium Validation and pre & post batch print output validations for

Application, Endorsement, Cancellation and Reinstatements.

. Performed functional, GUI and Security testing using the different

automated test features.

. Interacted with developers to follow up on System Incident Reports

(SIR) and actively participated in Enhancement meetings

. Using Use-cases and the SRS documents created and executed system test

cases for client/server applications.

. Developed automated test scripts using Quick Test Professional

. Performed Ad-Hoc testing on the application to test how it performs

when it encounters unexpected data.

. Involved in Regression using QTP and User Acceptance testing.

Conducted the regression tests to test whether fix has been applied.

. Backend Data Testing in Customized DB2 Mainframe Environment.

. Provided Help and Training for new peers.

Environment: Win Runner 7.6, QTP 8.0, DB2, JSP, J2EE, HTML, MS

Office2003, Windows XP, DB2 Mainframe.

PACIFIC CARE HEALTH SYSTEMS

01/2006-05/2007

QA Tester

PacifiCare is one of the nation's largest consumer health organizations,

offering individuals, employers and Medicare beneficiaries a variety of

consumer-driven health care and insurance products. The system uses C++ as

front end and oracle as backend. Specialty operations include behavioral

health, dental and vision, life insurance, and complete Pharmaceutical and

medical management through its wholly owned subsidiary, Prescription,

Solutions.

. Responsible for the modules Life insurance, Pharmaceutical, Doctor

Information and Health Programs.

. Responsible for planning and overseeing all QA activities on a

project.

. Performing manual testing, automated testing, defect tracking,

resolution of applications and solutions.

. Developing Use Cases to highlight different requirements from the SRS

(Software Requirement Specification) and SDS (Software Design

Specification).

. Writing Test Cases and Performing Manual Testing like Positive

Testing, Negative Testing and Black Box Testing.

. Involving in writing comprehensive test plans based on business

requirements and technical specifications.

. Preparing and developing test cases, test scripts, and test approach

documents.

. Creating test cases and test procedures based on Functional

Requirement.

. Developing test scripts for Functional/Data driven tests using QTP on

web based module.

. Tracking, reviewing, analyzing and comparing the defects using PVCS

Tracker.

. Working with developers using PVCS Tracker to fix the defects.

. Performing the Back end testing by using SQL and verifying the data

integrity.

EDUCATION:

Bachelor of Engineering in Computer Science, JNT University, India

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