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Technical writer/editor, documentation specialist

Location:
El Cajon, CA
Posted:
June 01, 2014

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Resume:

Jan Burrell

Accomplishments

. Experienced editor and writer of technical, instructional, and marketing

documents for government, military, engineering, IT support, and hi-tech

product audiences. Researches, develops, writes, proofreads, edits,

releases, and maintains products; i.e., training plans, tutorials,

training guides, user manuals, installation manuals, software design

documents, specifications, test descriptions, product definition

documents, application notes, and release notes.

. Creates, revises, and maintains materials throughout design, development,

testing, release, and maintenance phases. Uses configuration and content

management systems, including Agile, ClearCase, and Sharepoint.

. Expert user of Microsoft Word, Visio, Powerpoint, and Acrobat. Skilled

user of FrameMaker, Excel, Dreamweaver and raster- and vector-graphics

editing software, including Adobe PhotoShop, and Corel PaintShop Pro.

Familiarity with WordPerfect, FrontPage, Lotus Notes, Rational Rose, and

JIRA.

. Supervised technical writing teams, reported team status, and managed

team responsibilities.

. Able to read and interpret functional block diagrams, simple

electronic/electrical schematics, mechanical component and assembly

diagrams, test methods and results, and product specifications.

Clearance

Secret (Active)

Professional Experience

Technical Writer - CGI Federal

San Diego, CA November 2013 - March 2014

. Provide writing and editing support for the Integration Test Facility at

SPAWAR Systems Center (SSC) Pacific, specifically the Consolidated Afloat

Networks and Enterprise Services (CANES) documentation.

. Work with engineers and software test personnel to gather data for

reports, processes, presentations, and other required documents.

. Assist with setting up JIRA accounts and maintaining work logs.

Technical Writer/Editor - TASC Technical Services at

Northrop Grumman Corporation, San Diego, CA November 2012 - November 2013

. Wrote, edited, and formatted installation procedures, test procedures,

test cases, and other applicable documentation for the Navy's

Consolidated Afloat Networks and Enterprise Services (CANES) program.

. Ensured documents adhered to project and company guidelines.

. Worked closely with engineers to create and maintain documents required

to meet contractual obligations.

. Participated/conducted peer reviews for applicable documents.

Technical Writer/Editor

Qualcomm, San Diego, CA January 2009 - September 2010

. Collaborated with software developers and engineers to create and update

release notes, technical memos, application notes, user guides, and

training material for application-specific integrated circuit (ASIC)

chips.

. Maintained consistency in the documents using department templates.

. Ensured documents adhere to project guidelines.

. Provided graphic support and software support.

. Used Agile for document management.

Technical Writer/Editor

Northrop-Grumman Corporation, San Diego, CA October 1991 - June 2008

Technical Editor/Writer, Proposal Support May 2004 - June 2008

. Produced user manuals, test procedures, administration manuals, and

installation and configuration procedures for Department of Defense Joint

Effects Modeling (JEM) program. Worked closely with software developers

and engineers to create and maintain documents required to meet

contractual obligations.

. Maintained consistency in the documents and ensured that documents adhere

to the JEM/GCCS/COE/CMMI guidelines.

. Provided online help support

. Provided graphic support and documentation software support.

. Interfaced with systems analysts, engineers, and developers to create and

edit application and systems documentation, user manuals, training

courses, and test procedures.

. Collaborated with project managers to establish schedules to ensure

timely deliveries.

. Participated in document reviews to ensure document consistency and

accuracy.

. Provided software test support.

Documentation Team Manager/Technical Writer November 1996 - May 2004

. Managed document production team for Automated Communications Management

Systems (ACMS) project.

. Assigned work to word processors and editors.

. Provided a monthly status report.

. Produced (formatting, editing, proofreading) and delivered ACMS project

documentation and all other documents required to meet contractual

obligations.

. Maintained document consistency and ensured documents adhered to ACMS

Style Guide.

. Provided graphic support.

. Interfaced with systems analysts, engineers, and developers to create and

edit application and systems documentation, user manuals, training

courses, and procedures.

. Collaborated with project managers to establish schedules to ensure

timely deliveries.

. Provided support for online Help and Software User's Manual documentation

using Lotus Notes.

. Produced all documents in accordance with appropriate MIL-STDs, such as

MIL-STD-498 and MIL-STD-2167A.

. Coordinated printing and distribution of documents for reviews.

. Maintained the Document Tracking database.

. Created, maintained, and updated document templates to ensure proper

document formatting.

Documentation Team Lead/Technical Editor October 1991 - November 1996

. Documentation team lead/technical editor for several projects including

Sound Surveillance System (SOSUS) and Integrated Undersea Surveillance

System (IUSS).

. Scheduled, assigned, and distributed workload for word processing team.

. Created, revised, edited, and word processed Software Users Manuals,

Training Documents, Database Design Documents in accordance with the

appropriate MIL-STDs and MIL-SPECs.

. Created and maintained extensive graphics library.

. Maintained documentation library

. Created presentations for design reviews using PowerPoint.

. Produced, formatted, edited, proofread, and delivered all project

documentation and documents required to meet contractual obligations.

Senior Technical Writer

Computer Sciences Corporation San Diego, CA October, 1980 - December, 1989

Sr. Technical Editor for the Air Tactical Data Systems (ATDS) Project

. Assigned work to word processors and editors.

. Edited and word processed Software Users Manuals, Training Documents,

Database Design Documents in accordance with MIL-STD-2167A and MIL-STD-

498.

. Created and maintained extensive graphics library.

. Maintained documentation library.

. Reviewed documents for consistency and accuracy.

Operating System Skills

Microsoft Windows, Mac OS. Familiar with UNIX (Sun/Solaris)

Software Skills

Microsoft Office Suite and Applications (Word, Excel, FrontPage,

PowerPoint, Exchange, Internet Explorer, NetMeeting, Visio), Adobe

FrameMaker, Adobe Photoshop, Adobe Acrobat, Adobe Dreamweaver, Paintshop

Pro, Animation Shop, Rational Rose, Rational Clearcase, Lotus Notes, Agile,

Sharepoint, JIRA

Education

. High-School Graduate Del Norte County High School, Crescent City, CA

. Northrop Grumman Professional Development training for CMMI compliance.

. Annual Security Training, Northrop Grumman

. Annual Ethics Training, Northrop Grumman

. Shipley's How to Write a Winning Proposal



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