ADHIMOOLAM.M acedv9@r.postjobfree.com.

950**-*****.

DEPENDABLE, FLEXIBLE, YOUNG - A MAN FOR WHOM SUCCESS IS NOT A

DESTINATION BUT A JOURNEY.

OBJECTIVE:

To put forth my efforts for the development of the

organization through creativity innovative ideas, and to accept any

challenge.

EDUCATIONAL QUALIFICATION:

Post graduation: Master of Business Administration- DISTINCTION,

(BANKING AND INSURANCE),

College topper,

Anna University, Coimbatore.

April 2010. 87%.

Under graduation: B.Com (Computer application)- DISTINCTION,

St.Johns college,Tirunelveli,

Manonmaniam sundaranar university,

April 2008, 76%

Higher secondary: Commerce with Computer Application

St.Johns Hr.Sec.School,Tirunelveli,

March 2005, 82.5%.

Senior secondary: D.A.V Hr. Sec. School, (CBSE), Chennai,

March 2003, 75%.

EXPERIENCE:

ICICI BANK LTD,

Senior Officer from June 2010 to March 2011.

Responsibilities;

. Handlings customer queries and complains and taking

effective steps to resolve it within stipulated TAT's.

. Maintaining best customer relationship.

. Key holder of vault and safety lockers.

. Cross selling of all banking products.

Achievements;

Received 'EAGLE EYE - 2010' award from CEO for preventing a

fraudulent cash transaction.

HDFC BANK LTD,

Assistant Manager from March 2011 to April 2013.

Responsibilities;

. Responsible for providing world-class service and query

resolution to the customer at branch level.

. Monitoring branch operational activities.

. Cross verifying KYC documents.

. Custodian of Deliverables viz., Welcome kit, Cheque Book,

ATM/ Debit cards, Tatkal Kits.

. Responsibility for processing customer instruction within

the said TAT's.

Achievements;

. Audit champ at Cluster level.

. Zonal level appreciation for resolving customer complaints

in a effective manner.

TATA CONSULTANCY SERVICES - BPO,

Senior Associate from June 2013 to February 2014.

TECHNICAL EXPERTISE:

. Well versed in FINACLE and FINWARE.

. Diploma in Computer application.

. Tally - 7.2, 8.1, 9 versions.

. Photo shop.

. Coral draw.

. Page maker.

. Basic knowledge in C, JAVA and HTML.

Strengths:

> Confidence in self.

> Sociable.

> Excellent written, Oral and interpersonal communication skills.

> Ability to work well in groups.

Personal profile:

Father's Name : A.MANOHARAN

Date of birth : 11th October, 1987.

Nationality : Indian.

Sex : Male.

Languages known: Tamil, English.

Marital status : Married.

Address : No.11/2, V. G. N Street,

Dasarathapuram,

Saligramam, Chennai - 600 093.

Declaration

I hereby declare that all the above information given above are true

to the best of my knowledge and belief.

Place : Yours

Sincerely,

Date :

(ADHIMOOLAM.M)

Contact this candidate